Manager Project

Mike Warren

Email: *********@********.***

Address: **** ******* ** **

City: Marietta

State: GA

Zip: 30062

Country: USA

Phone: 770-***-****

Skill Level: Management

Salary Range: $80,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

Summary

A goal-oriented, diligent, resourceful team member and leader that demonstrates excellent interpersonal, organizational, and communication skills. Veteran telephony expense manager that can quickly assess cost containment opportunities, develop and lead comprehensive telecom audits which result in an easily managed inventory of assets and site IT configurations. At Randstad he was a hand on manager with proven track record coordinating national vendor network for enterprise IT repair and installation services. Skilled in resolving issues in a diverse, technical environment while coordinating team efforts for installations, upgrades, and problem resolution. And is experienced in SLA development and oversight with excellent contract or rate negotiation skills.

Experience

2/2012 to 11/2012 Axiom Corp. - TEM Consultant

Atlanta, GA

Contracted to audit MARTA's network services and telephone inventory cost and then align it to the service providers billing. An example of the resulting database is available for review.

8/2011 to 2/2012 CIBER, Inc. - Contractor

Atlanta, GA

Contracted to define and re-align telephony service order documentation, project and expense management processes, create and implement a resource tracking system for CISCO VoIP and Nortel BCM and network installation and repair for Koch Business Systems.

2/2011 to 5/2011 Advantage Staffing - Consultant

Boston MA

Contracted to audit the enterprise IT costs and telephony inventory of a prospective acquisition and to align service provider billing to the inventory in support of a purchase decision. An example of the resulting database is available for review.

11/2010 to 1/2011 Atlantel Inc. - Consultant

Atlanta, GA

Contracted to audit a prospective acquisitions business state in support of a purchase decision. Post purchase, I managed the relocation and integration its services. The company purchased was sole provider of telecom installation and repair supporting 4000+ locations. Under my guidance we were successful in maintaining field operation during the integration.

02/2007 to 11/2010 Randstad, US - Telecom Manager

Atlanta, GA

Managed all voice related products and enterprise services for North America. Responsible for developing and enforcing vendor SLA, designing systems, negotiating new technology purchases, managing project teams for office relocations and new installations while directing the timely repair for service interruptions at its 300+ locations and corporate office PBX.

08/2002 to 01/2007 State of Georgia Dept. of Labor - Telecomm Manager

Atlanta, Georgia

Managed all voice technology projects, designed, presented, and managed upgrades while coordinating timely repair of service interruptions for the department leveraging established vendors.

04/1999 to 08/2002 - Georgia Technology Authority (GTA) IT Project Manager

02/1996 to 04/1999 - DOAS Murphy Ave, Work Center Supervisor - Tech 3

Atlanta, Georgia

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