.Net Project Management Customer Service System

Shailendrasinh Parmar

** ***** **** ********, **** No.: 647-***-****

Brampton, ON L6R 2L5, Canada Email: *********@*****.***

SUMMARY

Over 4 years of experience in Asp.net Web DevelopmentStrong skills in Object Oriented ProgrammingExcellent skills in ASP.NET, C#, SQL ServerSound Experience in VB.Net, JavaScript, jQueryVery good understanding of databases to develop and maintain the in-house databaseStrong troubleshooting and support skillsStrong analytical and problem solving skills, communication skillsOptimistic and enthusiastic person who can work independently and as a part of a team

TECHNICAL SKILLS

Language : C#.NET, ASP.NET, T-SQL, Assembly Programming, C, C++, Objective C

Frameworks : .NET 2.0, 3.5, ASP.NET MVC3

Database : MS SQL Server 2005/2008, MS Access, Visual Fox Pro 9

Source Control System : Visual Studio 2008/2010, Microsoft Source Safe, Sub Version, XCode

Web Technology : MS IIS, DHTML, ASP, Java Script, VB Script, XML, Ajax.

Platform : NT/2000/XP, Windows 2003/2008 32/64 bit, Window 7, MAC OS

Technical Exposure : Able to assemble computer and installation of any O.S and S/W.

Reporting Tool : MS Excel

Knowledge in : Object Oriented Programming, System Analysis & Design, Software Engineering, Computer Based Optimization Model, Analysis & Design of Algorithm, Compiler Design, Computer Networks, and Graphic.

PROFESSIONAL WORK HISTORYC#.Net Software Developer

Appliquer Technologies Pvt. Ltd., India July 2009 – June 2012

Project Title: KMS India

KMSIndia.in is up to date system with the growing complexity of the Indian tax system. It has both front as well as administration section. The Admin can set the documents, news, events from Admin section which in turn will be reflected on front site.

Environment: C#.NET, .NET 3.5, Ajax, XML, and Web services, Java script, MS SQL 2008.

Project Title: Detroiterlive.com

Detroiterlive.com is an online events and entertainment site for the Detroit region created with both Front and Admin sections.

Environment: NET 2.0, 3.5, C#, LINQ, SQL Server 2008

Project Title: Content Management System (CMS).

A CMS21 is a software system which provides website authoring and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage the site's content with relative ease.

Unlike Web-site builders, a CMS21 allows non-technical users to make changes to a website with little training. A CMS21 is primarily a Web-site maintenance tool for non-technical administrators. A CMS21 is a software system used to control a dynamic collection of Web material (HTML documents, images and other forms of media).

Environment: .NET 2.0, 3.5, C#, AJAX, JavaScript, jQuery, SQL2K5 & SQL 2008.

Project Title: 4PLEX Logistics, L.L.C. (alamo.4plexlogistics.com)

4PLEX Logistics, L.L.C., is a Transportation System which provides solution to manage any company's entire end-to-end shipping and transportation needs. Consignees can see what freight is coming to them. In one place, customers can see all of their shipment status information. A simple Internet connection allows customers up-to-the-minute status information and allows customer service reps to focus on real issues.

The shipper will no longer need to audit every bill. Bills are audited by default when rated. If payment information differs from the rating information, the exception is presented to the freight manager, allowing resolution. The carrier and shipper are able to utilize the 4PL/ ALAMO solution to communicate differences in payments/ratings with each other and document the exceptions. Communications are tracked and tagged and when final resolution is obtained, the appropriate party is notified for payment reimbursement.

System has following management screen.

Generates different reports and contract documents dynamically.

User/Front side there is an Agent, carrier and Company registration screen.

Environment: .NET 2.0, 3.5, C#, AJAX, jQuery, JavaScript, SQL2K5 & SQL 2008.

Project Title: Print Realtor Business Cards/ BCI Print (www.printrealtorbusinesscards.com)

PRBC is a web based project which provides facility to create and design business card templates for users.

The system,Provides different Real Estate Business Card Templates for users.Allows user to create an order for the business card with online payment options.Also allows user to create a custom card design of his own choices with the templates provided by the system.

In Administrator section following management screens allows admin to add, update and delete the website data,Creating Custom Card Default DesignShipping Methods & Costs

Environment: .NET 2.0, 3.5, C#, AJAX, jQuery, JavaScript, SQL2K5.

Project Title: Cady & Cady Studio (www.cadystudios.com)

It’s an online photography studio. It provides different photography sessions like School Portrait, Yearbook & Senior session and different photography products.

User can register on website and choose session and book an order online.

User can also select the backgrounds & costumes

Users can also manage account and view order and change their order & reschedule their session.

Users will get the notification of session's order.

After the session completed users will be prompted to various print options.

After choosing print option user will pay through Credit Card online.

The system uses PayPal as Payment Gateway.

System has fully customized admin side which manages following sections:

Environment: .NET 2.0, 3.5, 4.0, MVC3, C#, AJAX, jQuery, JavaScript, SQL2K5 & SQL 2008.

Project Title: Plant Partners (www.plant-partners.com)

Plant Partners, Inc. is a progressive 3rd party merchandising company working with clients in the live goods nursery department of major retailers across the East Coast.

Front/User section has Employment section, in which user can see the jobs in different cities and stated depending upon Territory selected from the screen and also provides to apply for that job.

System also has a facility to see the video uploaded by the administrator.

Administrator Section has following management sections:

Environment: .NET 2.0, C#.Net, MS SQL 2005.

Project Title: Metrolina Greenhouses (www.metrolinagreenhouses.com)

Metrolina Greenhouses is a family-owned, wholesale plant and services company.

System has following management screens

Files Management allows to upload videos and other files for a news article.

Front Section displays Products and messages depending on current season. It also allows user to feel a form and apply for a job in the company.

Store Location: The system displays the stores in Google Map within 25 miles of the range for given zip code.

News Section: This section displays the list of active news and on clicking the News Title, the system will display whole details of the news article and will also show a video(if it has) and gives the link to download the document for that article.

Contact Section: System provides the facility to send an email regarding any query related to Metrolina.

Environment: .NET 2.0, C#.Net, MS SQL 2005.

Project Title: GoodGuy Award (www.goodguyaward.com)

Men who have demonstrated a positive influence, acted completely selfless, shown great community spirit or exceptional loyalty without expecting repayment or gratitude are recognized for being "Good Guys".

A person recognized as a Good Guy will receive recognition on our website through his photo and bio, which consists of user’s thoughts and comments. Others can even add to the bio through online feedback.

The system allows user to fill the bio and photo details of the person to whom he is going to declare as a Good Guy. The system will also require some credentials from the person who is applying for the award.System is having online payment section, through which the user can fill the Credit Card details and make the payment for purchasing the award.Other users who read about Good Guys can also purchase a comment through online payment system.

On purchasing either a Good Guy Award or a comment, the system will notify both the users and also the admin through an email.

Environment: .NET 3.5, VB.Net, MS SQL 2008.

HiddenBrains InfoTech Pvt. Ltd., India Sept 2007 – May 2009

Project Title: HFAN.com

This is a community website for HARVARD FOOTBALL ALUMNI NETWORK. The purpose of the system is to provide a facility to join the group by filling the registration form. The administrator will approve or disapprove the request. Once approved, the members can join and add their friends in list and can send offline messages to them. The members can also add (update), delete their photographs. The member can also see the events being organized by the group added by Administrator.

Responsibilities: Database operations and Database procedures.

Environment: .NET 2.0, C#.Net, SQL2005.

Project Title: Data Conversion

It’s a window application having a format to convert source data to SQL Server 2005 database. The source data may be FoxPro, Excel, XML, MS Access, Notepad, etc. A mail data to be converted was related to Organization as well as their individuals related to Profile, Contacts, Invoices, Billing and Mailing Addresses, Business Categories etc.

Responsibilities: Database operations and Database queries.Interaction with client for different conversion and groups.

Environment: .NET 2.0, VB.Net, MS SQL2005, MS Excel, MS Access, Visual FoxPro 9, XML, MS SQL 2000,

EDUCATION DETAILS

Post-Graduation Diploma in Advanced Computing 2007

Centre for Development of Advanced Computing, India

Bachelor in Electronics & Telecommunications 2006

University of Pune, Maharashtra India

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