Engineer Software

Janardhan Kandala

*****.****@*****.***

hp:416-***-****

Experienced IT Professional with over 10 years of practical knowledge in SFDC, general software development (web based & stand-alone), networking, client interaction, and administration. Developed expertise in SDLC, providing customized solutions using Apex and Visual Force, and workforce management. Hands on experience on Eclipse, good at pro-actively identifying production risks and finding actionable mitigation plans. Excellent competency in team handling and meeting deadlines. Proficient in multitasking in a fast paced and multicultural environment.Committed to service excellenceConfident to overcome challengesPerforms efficiently under work pressureProblem solving & decision making skillsStrong and dedicated team-player

Education

B.Sc (Electronics) – Bachelors In Science (Specialized in Electronics) from VV Puram College of Science, Bangalore University, India (1999 )

Technical Proficiency

Operating Systems : Windows 2000/XP.

CRM Technologies : SalesForce.com (SFDC)

Java Technologies : J2SDK

Databases : Oracle

Web/Application Server : Web logic 8.1 and Tomcat 5.x.

IDE’s : Eclipse

Tools : Ant, Apex Data Loader, Toad.

Competencies

SFDCInvolved in study/analysis of business functional specifications document, preparing technical design document, Code Integration and unit testing, code migrating from one sandbox to another sandbox using Ant tool, estimations, Bug Fixing, Code review, optimization and fixing review comments.Done customization for homepage of PRM application.Writing program code based on the technical specifications and verification that the program code reflects the business requirements.Design, develop, configure and implement Salesforce.com.Develop and maintain custom reports and dashboards.Designed, code, unit test, system test, performance test, debug, implement and supported Salesforce.com application and integrations.Work closely with business units to define business processes and implement solutionsIntegration of Sales force with 3rd party applicationsImplemented Apex Triggers, Visual force pages and Apex controllers, @future methods for bulk update, E-mail notification to the group when governor limits reached, Price books, products, Public Groups and workflows, Target module for different regions, Visual force Email templates, .Leverage various technologies to achieve corporate goals and build on cloud platformsOrganize road shows and showroom display.

Client Relation/ AdministrationServe as main point of contact between Enterprise and the Client Actively monitor and work on SFDC related incident tickets and provide response and resolution based on published SLAs.Meeting Service Level Agreements and Objectives.Team handling, diversification of Tasks, resource management.Handling First Level Escalations. Developed Customized solutions.

DevelopmentDeveloped of Web based and stand-alone applications.Worked on SDLC, code development, integration, unit testing and deployment.Proactive participant in meeting project deadline.

Career SnapshotSenior Software Engineer – eFlair Management Private Limited [July 2009 to July 2012]Escalation Engineer – e4e Business Solutions Private Limited [1- Sep 2006 to 30 June 2009]Networking Engineer – Silicosys Technologies Private Limited [July 2001 – Aug 2006]

Senior Software Engineer

eFlair Management Private Limited

July 2009 to July 2012

Project #1:

Title : Partner Relationship Management.

Client : Symantec, Mountain View, USA.

Environment : SFDC

Tools : Eclipse, Ant, Data Loader, Remedy and Perforce.

Role : Senior Developer

Involved in study/analysis of business functional specifications document, Code Integration and unit testing, code migrating from one sandbox to another sandbox using Ant tool, estimations, Bug Fixing, Code review, optimization and fixing review commentsImplemented Email distribution rules, Apex Triggers, Visual force pages and Apex controllers, @future methods for bulk update, E-mail notification to the group when governor limits reached, Price books, products, Public Groups and workflows, Target module for different regions, Visualforce Email templates.

Project #2:

Title : SymAccount SSO IntegrationsParterNet & SFDC

Client : Symantec, Mountain View, USA.

Environment : SFDC

Tools : Eclipse, Ant, Data Loader, Remedy and Perforce.

Role : Senior Developer

Involved in study/analysis of business functional specifications document, preparing technical design document, data migration part, Code Integration and unit testing, code migrating from one sandbox to another sandbox using Ant tool, Bug Fixing, Code review, optimization and fixing review comments.

Project #3:

Title : Sales Territory Hierarchy Management

Client : Symantec, Mountain View, USA.

Environment : SFDC

Tools : Eclipse, Ant, Data Loader, Remedy and Perforce.

Role : Developer.

Involved in study/analysis of business functional specifications document, Code Integration and unit testing, code migrating from one sandbox to another sandbox using Ant tool, Bug Fixing, Code review, optimization and fixing review comments.Implemented Apex Triggers, Visual force pages and Apex controllers, Visual force pages and Apex controllers, E-mail notification to the group when governor limits reached.

Project #4:

Title : Vontu Sales and Marketing Integration and Data migration

Client : Symantec, Mountain View, USA.

Environment : SFDC, Oracle10g

Tools : Eclipse, Ant, Data Loader, Remedy and Perforce.

Role : Developer.Involved in study/analysis of business functional specifications document, exporting data from Vontu SFDC system and importing into Symantec SFDC system, data massaging, Code Integration and unit testing, code migrating from one sandbox to another sandbox using Ant tool, Code review, optimization and fixing review comments.

Escalation Engineer/Technical Support

e4e Business Solutions Private Limited

Sep 2006 to June 2009

Networking Engineer

Silicosys Technologies Private Limited,

July 2001 – Aug 2006

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