Project Test

SHALINI MALLU

Cell: 647-***-****

Home : 289-***-****

Email: *******.***@*****.***

Professional Summary:Insightful, results driven IT Professional with 5+years of IT experience and prominent success directing a broad range of corporate IT QA initiatives while participating in planning, analysis, and implementation of solutions in support of business objectives.Intermediate level certified tester from CSTE.5+ years of experience in software testing - system integration (SIT), Functional, Regression, User Acceptance (UAT), Bilingual, Compatibility and Performance/Load testing. Strong analytical, communication and interpersonal skills emphasise my experience and qualification in the pursuit of delivering a quality product on time.Good Knowledge on SDLC (Software Development Life Cycle) models and STLC (Software Test Life cycle).Experienced in analyzing Software Requirement Specifications and development of Test Scripts, Test scenarios and Test Cases.Extensive knowledge and working experience in test designing, test execution and test results analysis.Experience in performance test tool LOADRUNNER and test management tool Quality Center.Knowledge in functional/regression testing tools like QTP, WinRunnerExperience in testing the project using Agile test methodology. Good knowledge in credit card processing module. Involved in testing the interface with Moneris.Involved in validating different types of credit card payments including recurring, scheduling Validation of Card status, error messaging and coordination with external vendors to test interfaces.Responsible for QA documentation - Test Cases, Test Schedules and Test execution results and defect summary reports.Involved in test planning by providing inputs to QA manager while developing test plans, traceability documents and execution reports.Knowledge in Informatics and Cognos reporting tools.Good experience in Testing Client/Server Applications (ASP, .Net, Java and VB.Net), Midrange and Mainframe applications (AS400, CICS, JCL)Knowledge and experience in TSYS application.Good experience in developing and implementing of functionality tests, regression tests and prepared reports on defects that arise during tests.Experienced in leading and mentoring business users for UAT test case creation, test execution, defect creation and communicated with UAT users for test coverage analysis and final UAT sign off.Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment with resource constraints.Ability to work in a high performing culture, to work effectively under pressure to meet aggressive deadlines and manage multiple priorities.Work well under strict deadlines and adapt to any environment. Possess the ability to work on different projects and applications concurrently.Determined and resourceful, quick to grasp new ideas and finds challenges stimulation. Good interaction with developers, managers and team members to coordinate tasks.

Areas of Expertise:Manual Testing: Functional/ System Testing, Batch, Web Based, user acceptance testing, Regression testing, Bilingual testing and Agile testing.Testing Tools: Quality center for test management, Load Runner for Performance testing, QTP for functional/regression testing.QA Planning and strategy: Participated in creating test plans and estimates. Walkthrough the QA Test Cases and the QA Test Plan with QA team and business (UAT) users prior to execution.QA Tracking: QA Metrics/Test Coverage Reports/Functional Sign-off Document/Defect Report& Tracking using quality center.

Employment History:QA at Allstate Insurance company of Canada, Toronto from August 2011 to July 2012.QA Tester at Cetaris, Toronto from May 2010 to November 2010.Software engineer - QA at CashEdge, India from April 2007 to February 2010.Software developer at Logica CMG, India from July 2006 to March 2007

Professional certifications:Foundation level certificate on testing from ISTQB/CSTEIntermediate level certified from CSTE

Educational Qualification: B.E. (Bachelor of Engineering)

ASSIGNMENT DETAILS:

Assignment-1Client: Allstate Insurance company of Canada Project: Travel InsuranceRole: QA Environnent: AS/400,RPGLE,CLLE,SYNON,,C/400,VB.NETDuration: August 2011 to July 2012.

Project Description:

Allstate Insurance Company provides travel insurance and emergency assistance services in Canada. The wide range of products and services include emergency medical, trip cancellation, interruption, flight delay and baggage insurance. Products are offered through a large network of travel distributors, insurance stores and online. Assignment is to maintain and enhance applications used in Travel Insurance. These applications are built using different code generation tools on AS/400.

Responsibilities:Developed test cases to test policy creation for single, multiple trips, modification of existing policies and analyzed the results for reflecting right premiums between different age bands, products and qualification. Also checked in the Mainframe for its proper updates.Involved in testing of online sales, call center (green screen), agent sales, Commission and Claims system.Testing of different credit card processing and interfaces with Moneris.Performed Bilingual testing (English and French) for the front end screens, notifications, Confirmation of Coverage documents and Fulfilment letters.Tested Interfaces between GDS (Global Distribution System) with Travel application interfacing for links and data transfer.Involved in testing credit card using TSYS application.Experience in report (Informatics) validation Manually tested the application at every stage from new policy/claim to Financials.Responsible to test monthly maintenance releases and provide implementation support to test the fixes.Coordinate all requirements, release activities with Offshore and making sure there is no impact on the deliverables.Perform testing for daily/monthly/yearly batch activities and validation of reports.Responsible for test case design, test bed creation to validate pre and post deployment.Responsible for regression testing for change requests, existing UAT defects and production defects using regression frame work test suites and enhancementsCreated test execution summary daily, weekly reportsCreated Test Plans and Test cases in Quality CenterUsed Quality Center for defect reporting and trackingTest case upload to Quality center from Excel sheet, Execution of Test cases and defect logging Experienced in User Acceptance Testing (UAT) for business process flow and end to end testingTested application for Functional, Regression, Integration and UAT.Preparation of the Defect Logs.Prepared execution summary report, daily summary report.Performed Regression test to ensure product integrity after modifications and enhancements.Involved in performance testing- front end application

Assignment-2Client: Cetaris (www.cetaris.com)Project: Fleet ManagementRole: QA TesterEnvironnent: Webbased application, Java, J2EE, Oracle.Duration: May 2010 to November 2010.

Project Description:

Project is developed with web fleet maintenance, to maintain the records of every transaction occurred in equipment. Product Web Fleet Assistant deals with fleet asset management and fleet maintenance. This helps to manage and track entire portfolio of assets from a single viewpoint. It has the ability to separate assets by division, location, department, and business unit, and group certain assets together into sub-systems. Also helps to keep track of fleet, warranty and parts inventory. Creates work orders for routine maintenance and standard jobs to eliminate manual input.

Responsibilities:Involved in analyzing business requirements, functional specifications, design specifications, and Use casesDesigning and execution of Test Cases for work order, parts and equipment module.Logging defects using internal defect tracking tool.Preparation of the Defect Logs.Involved in Functional, Regression, System Integration, UAT and End-to-End testing.Prepared execution summary report, daily summary report.Created Test Bed and executed test cases for Data validation.Performed Regression test to ensure product integrity after modifications and enhancements

Assignment-3Client: Citibank (www.citibank.com)Project: Online account openingRole: QAEnvironnent: Webbased application, Java, J2EE, Oracle.Duration: November 2008 to February 2010.

Project Description:

Online Account Opening has two avenues for individual account opening and joint account opening with which customer can open an account through online banking. This product offers a customer to enter valid personal information which is cross checked with Equifax. Customers Status depends on the score provided by Equifax according to the Personal Identification Details received. After the successful completion of the Online account Process, the customer is able to fund the account by online verification or through Trail deposit.

Responsibilities:Test case upload and defect logging using Test DirectorTested application for single and joint online account openingValidated the end to end flow by creating a new client to depositing funds from other banksIntegration testing of the flow with EQUIFAX results, OFAC results to determine the eligibilityPreparation of the Defect Logs.Tested application for Functional, Regression, Integration, System, UAT and End-to-End testing. Created test execution summary daily, weekly reportsPreparation of traceability document

Assignment-4Client: Bank of America (www.bankofamerica.com)Project: Funds TransferRole: QAEnvironnent: Webbased application, Java, J2EE, Oracle.Duration: April 2007 to October 2008.

Project Description:

Bank of America is the leading Bank in United States of America. This product enables the customers of Bank of America to do online Funds transfer. The customer can perform inbound or outbound transactions depending on the funds available. Firstly customer has to add the financial institutions or investments accounts or brokerage accounts. He has to approve these accounts by offline or online account ownership verification or through Trail Deposit verification. User can migrate other bank accounts into the Bank of America account. Bank of America can change the services available through segmentation in the compass tool and suspend the non host accounts also.

Responsibilities:Analyzed the user/business requirements and functional spec documentsResponsible for Functional Testing including GUI, Integration, Regression, testing.Created traceability Matrices using Quality Center to ensure that all the requirements are covered by the test casesDeveloped test cases to test transfer funds by following requirements and validated the results for reflecting right amounts between accounts. Validated the end to end transaction process by testing different types of transfer frequencies by forwarding the batch/system date Performed Backend testing to ensure the authentic retrieval of the data from the databaseInteracted with developers and business analysts at the testing phaseExperienced in test planning with test execution schedulesCreated test execution summary daily, weekly reportsDeveloped manual test cases for Regression testing based on the requirement documents.Created Test cases in Quality CenterUsed Quality Center for defect reporting and tracking

Assignment-5Client: Frost Bank, TEXAS, USAProject: Online BankingRole: QADuration: July 2006 to March 2007Environment: Java, Servlets, JSP, JDBC, Oracle10g and WebLogic10

Project Description:

Frost Bank is the largest national bank in Texas with billions of dollars in assets. It has the prestigious reputation of offering a full range of banking and financial services to consumer throughout Texas. Banking information system is a online transaction of a Banking The functional modules are Customer and Administrator The Customer module provides the information of both current and savings account as well as debit cards and credit cards information The customer can do the bill payments, credit card payment, fund transfers, D.D Request and other payments through online

Responsibilities:Plan the performance test based on user requirementsResponsible for developing Vugen Scripts using Web protocolRun the schedule based on the requirementsCreate schedule for Smoke test, Load test executionDesign the Load model for 5000 concurrent usersAnalyze the Performance potential bottle necks Analyze the results using live monitor Windows Performance MonitorMonitor the results through webLogic sever10 Monitor the logs using BAC and Site Scope Monitor the test logs using tools Putty, WinSCPCompile and Debug the test results with the given project SLA’sGenerate the detailed Performance test reports with all the metrics

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