GIOVANNI PAREDES

Nevada City, CA

abqdsr@r.postjobfree.com

www.NevadaCountyWeather.com

OBJECTIVE: To secure a position as a Network System Analyst with an established organization utilizing my

Excellent Customer Service skills, technical knowledge and experience.

QUALIFICATIONS:

Extensive knowledge of Enterprise networks and workstations, Windows 2000-Windows 7, Mac

OS, Android, printers, PC hardware, Wifi networking, Microsoft Data Protection Manager,

Symantec Backup Executive, Disaster Recovery IAG and UAG VPN Appliance, Microsoft AD and

Microsoft Exchange account administration, Citrix, Kaspersky Antivirus administration and

Microsoft network environments. Thorough understanding of Network, server, LAN/WAN,

administration, Office 97-2007, Windows server 2000-2008, Novell Netware Administrator, 3COM

VOIP NBX Phone administration, and Citrix server account administration. Excellent

communication, organization, project management and interpersonal skills. Detail-Oriented.

Dependable self-starter who exceeds expectations.

EXPERIENCE:

12/07 to 2/11 COUNTY OF NEVADA, Nevada City, CA

Promoted to Network Systems Analyst. Administer various Backup Systems Microsoft Protection

Manager 07, Symantec Backup Executive including Tape libraries and RAID storage devices.

Administer AD environment including printers, accounts, shares, login scripts, and Exchange

2007. IAG UAG VPN appliances, Citrix admin, Smartphone Admin, Android, iPhone and

Windows Mobile. Effective project manager. Work with vendors and contractors as needed

3/01 to 12/07 COUNTY OF NEVADA, Nevada City, CA

Computer Services Technician III. Maintain user accounts for Microsoft AD, Microsoft

Exchange, Nemo, Citrix, Docushare, Flowport and 3Com VOIP NBX telephone systems. Liaison

with Network Analysts and act as backup when needed. Lead departmental projects as needed

and act as technical lead in departmental projects. Provide after hours support for workstations

and Enterprise Network. Active Service Desk lead in charge of scheduling Service Desk

coverage, assign and maintain workload for all other Computer Services technicians. Provide

training, support and mentorship to other technicians. Work with vendors and contractors as

st nd

needed. Provide 1 and 2 level support for software applications, hardware, videoconferencing

software, printer and network connectivity. Manage Kaspersky Antivirus Enterprise server.

Maintain and install workstation operating systems, PC imaging, software and hardware for 1,000

users in a local government environment.

7/99 to 3/01 FOUNDATION HEALTH SYSTEMS/HEALTH NET, Rancho Cordova, CA

Information Security Specialist. Provide 2nd level support for 15,000 users in a fast paced team

environment. Create, maintain and delete user accounts for Novell, NT, Lotus Notes. Act as 2nd

level support for software applications, hardware, videoconferencing software, printer and

network connectivity. Administer and grant all user rights and share points. Maintain and install

software and hardware such as network interface cards, memory, modems, video cards, SCSI

adapters, CD Rom drives, and hard drives as needed.

EDUCATION:

Dell Warranty Parts Direct Certification 2006

Certified Novell Network Administrator training, 2002

Mt. Sierra College, Communications/MCSE training, Au. 1992 to June 1998.

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