Sales Management

Stephen Sims

Email: *********@********.***

Address: **** ******** ******

City: Oklahoma City

State: OK

Zip: 73120

Country: USA

Phone: 405-***-****

Skill Level: Director

Salary Range: $150,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

STEPHEN CHANDLER SIMS

1316 Brighton Avenue

Oklahoma City, Oklahoma 73120

Home: 405-***-**** - Cell: 405-***-**** - Email: ******@******.***

SUMMARY

Information Technology Executive with extensive experience in the management of all phases of IT operations including design and implementation of in-house and remote networks, security and communications infrastructure systems including server, desktop support, telephone and cell, digital switches, and wide area network support. Also experienced in vendor management, equipment procurement, policy and procedure development and implementation, and short and long-term strategic planning. Excellent organizational, analytical and leadership skills with proven ability to successfully develop and manage IT projects designed to transform antiquated technology and practices into efficient, cutting-edge industry standards.

PROFESSIONAL EXPERIENCE

Director of Information Technology 1999 - 2011

MEYERS REYNOLDS AND ASSOCIATES Oklahoma City, Oklahoma

* Managed all phases of IT operations for 3 offices in 2 states and over 70 employees with annual revenues of $250,000,000 for a world-wide Energy Risk Management and full line general insurance agency based out of Oklahoma City, Oklahoma.

* Managed and set priorities for the design, maintenance, development and evaluation of infrastructure systems.

* Conducted research and made recommendations on products, services, protocols and standards in support of all infrastructure efforts.

* Designed, recommended and implemented short and long-term strategic plans to ensure in-house and remote network, security, and communications infrastructure capacity meets existing and future requirements.

* Planned, acquired and coordinated installation of in-house and remote network, security, and communications systems hardware and software company-wide.

* Prepared bid proposals, contracts, scope of work reports and other documentation for infrastructure projects and associated efforts.

* Negotiated with vendors, outsourcers and contractors to secure infrastructure-specific products and services.

* Assessed, approved and administered all network, security and communications systems equipment and software; managed and ensured effectiveness of security solutions.

* Oversaw IT hardware/software management, including maintenance of component inventory and related documentation.

* Developed, implemented and maintained policies, procedures and associated training plans for network, security and communications systems resource administration and appropriate use.

* Developed, implemented and maintained policies, procedures and associated training plans to ensure the proper licensing of infrastructure software running on the company's assets.

* Designed and enforced request handling and escalation policies and procedures.

* Provided guidance to junior members of the team.

* Established and maintained regular written and in-person communications with executives, decision-makers, stakeholders, department heads and end users regarding pertinent infrastructure activities.

* Participated in the Senior Management Committee; created and implemented company policies.

* Successfully migrated company from Netware 3.12 environment with 7 users to a multi-node wide area network serving 60 users over 3 sites in multiple states.

* Worked with management and end users to migrate from a paper based filing system to an imaged based system. Developed work flow to mitigate redundant touching of images. Researched, specified equipment and implemented system and storage.

STEPHEN CHANDLER SIMS

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Co-Owner 1994 - 1999

CELLAR WINE AND SPIRITS Oklahoma City, Oklahoma

* Owned, operated and successfully built the 5th largest wine and spirits store in Oklahoma City generating sales from $0 to 1.8 million at time of sale.

* Performed market analysis to determine location based on area average income and maximum traffic count; branded store accordingly to cater to upper-end clientele.

* Successfully facilitated and implemented the first use of barcode technology for networked Point of Sale registers and inventory control.

President / CEO 1991 - 1994

EDSI Oklahoma City, Oklahoma

* Directed all sales and financial operations for the acquired Novell Platinum company with state wide Sony dictation franchise; this financially unstable company was returned to a stable financial condition shortly after acquisition.

* Developed, implemented and maintained aggressive budget designed to increase business.

* Streamlined the Tulsa and Oklahoma City sales offices and the service department; developed successful sales teams which generated over $2.5 million in sales per month.

* Provided network support to attorneys, county and state governments and large corporations.

* Successfully bid and won the first automated document imaging system for the Oklahoma County Sheriff; developed, installed and integrated system for recall from all workstations.

* Provided equipment and support to the State of Oklahoma via the state contract.

* Designed and built first automated Real Estate imaged enabled document management system for remote query and delivery of image via phone.

* Successfully converted paper based document filing system to an imaged based system for Phillips 66 credit card department.

EDUCATION

Bachelor of Arts in Accounting with minor in Finance

UNIVERSITY OF OKLAHOMA, Norman, Oklahoma

PROFESSIONAL AFFILIATIONS

AMS User Group, Member, 2007 - 2011

TECHNICAL SKILLS

Microsoft Servers 2000 / 2003 / 2008 Blackberry Server

Linux Slackware 9 & 11 Sendmail

Vodavi XTS Digital Phone Switch with VOIP Managed Exchange Online

Cisco Switches and Hubs Cox Fiber

ATT and Verizon Wireless AMS Management System

Netware 3.12 Network SQL Database

IIS Server IPCOP Firewalls

PC Based Help Desks Windows 2000 / XP and 7

Adobe Acrobat Profession 7, 8, 9 & 10 Microsoft Office 2000, 2007 & 2008

Apple iPhone / Android / iPad Microsoft Outlook (remote and Exchange servers)

STEPHEN CHANDLER SIMS

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TECHNICAL ACHIEVEMENTS

Servers:

* Managed 2000 and 2008 Windows server running Agency Management Software; applied all updates and managed SQL Agency Database; supported IIS server for web based Agency Management System.

* Built and implemented multiple Linux Slackware servers using refurbished equipment to hold line on costs and provide robust storage for multiple offices and remote users.

Networking:

* Researched and implemented Windows 2000 Server with Linux Slackware data storage.

* Researched, specified and moved from Cisco routers to Cisco hubs to Cisco switches to manage data traffic more efficiently.

* Migrated from a commercial email package to an internal Linux Sendmail Server before migrating to Microsoft Online to externally support Windows, Apple and Android equipment with a guaranteed 99% uptime.

* Researched, built and installed IPCop firewalls for all sites which allowed all sites to connect in a secure private network and allowed remote users to connect to the network securely. Researched and implement outside 3rd party fax integration which eliminated all paper faxes; allowed inbound faxes to be converted to PDF documents and emailed to end-user and provided end-user the ability to fax from computers.

* Secured server room with keyless entry; added redundant air conditioning to maintain server room temperature. Installed dedicated electrical circuits to improve electrical quality.

Telephone & Cell:

* Managed 23 inbound analog telephone lines and numbers.

* Researched and implemented a move to PRI-T1 based digital switch eliminating the need for 23 inbound phone numbers; one of five beta released Digital Switches from Vodavi.

* Negotiated with ATT on long distance rates resulting in savings in excess of $100,000 annually.

* Migrated phones from analog T1 lines to Cox fiber; negotiated 5000 free long distance minutes in contract virtually eliminating all long distance expenses.

* Used dedicated point to point circuits to connect remote offices.

* Built and supported Digital Voice Mail for all offices via integrated digital phone switches.

* Managed and supported 42 end users with AT&T cell phones and 30 end users with Blackberry devices; annual savings of $25,000 providing staff with a 7% discount on services.

* Changed Blackberry Server provide by cellular providers to external Blackberry Server with a 99% uptime guarantee via Microsoft Online.

Digital Switches:

* Maintained 3 Vodavi Telephone Switches supporting 70+ individuals and remote users via VOIP.

Wiring Plant:

* Designed and built out wiring plant for 70+ users in the 3 locations with over 20,000 square feet for both voice and data.

Computer Refreshment:

* Researched, designed and cost justified the benefits of being on a 3 year technical refresh; authorized to negotiate, purchase and install 3 different refreshes with budgets of $350,000.

Desktop Support:

* Installed and maintained a PC based help desk; provided support to 70+ end users on Windows 2000, XP and 7 as well as supported Adobe Acrobat Profession 7, 8, 9, 10 with Microsoft Office 2000, 2007 and 2008; supported Microsoft Outlook using remote access Exchange Server.

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