Customer Service Sales Representative

wentao yao

Email: *********@********.***

Address: ***** ******* ***** ***.*

City: Union City

State: CA

Zip: 94587

Country: USA

Phone: 510-***-****

Skill Level: Entry

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Wentao Yao

34741 Skylark Drive., Apt.4, Union City, CA 94587

510-***-****

******.***@*****.***

OBJECTIVE

Position in consumer banking or marketing where my excellent customer service skills and professional knowledge in finance may be used to help a company achieve its goals

EDUCATION

Bachelor of Science, Business Administration, options in Finance and Corporate Management, December 2012

California State University, East Bay, CA

Major GPA 3.67

Coursework:

Database Management and Applicants,

Investment Analysis,

Managerial Economic & Business Strategy

SUMMARY OF QUALIFICATIONS

Strong ability to work independently, excellent team coordination ability

Fast learner with multi-tasking skills and strong sense of responsibility

Excellent time management skills

Fluent in Chinese and English

Outstanding Employee of the Month, February 2009, Hexing Tea Exporting Co. Ltd

COMPUTER SKILLS

Proficient with Microsoft Word, Excel, Power Point in both Mac and PC platforms

Basic SQL Languages understanding

Basic Python Programming Language understanding

EMPLOYMENT HISTORY

Hexing Tea Exporting Co. Ltd, Hangzhou, China January March 2009

Sales Representative

Expanded business with existing customers and successfully signed contracts with customers, created and organized customer files

Collected and analyzed market data, reported results directly to CSO regularly

Coordinated corporations internal resources, increased customer satisfaction rate by 10 percent

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