Customer Service Assistant
Resume:
Karen Clark
Email: *********@********.***
Address: **** ****** *******
City: Charlotte
State: NC
Zip: 28215
Country: USA
Phone: 704-***-****
Skill Level: Experienced
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Karen Clark
5208 Witham Passage
Charlotte, NC 28215
Objective
A responsible position where I can use my math, organizational, and people skills. I have an extensive back round in building small intricate pieces, requiring precision and accuracy as well as an attention to detail and aesthetics. I work very well independently and have great skills in problem solving.
Employment History
Author
2009-Present
Wrote Learn to Print-A Book to Teach Penmanship Level 2
Learn to Print published and copyright November 2011
Learn to Print distributed to 30 websites nationwide in December 2011
CMS EC Assistant
2010-Present, McKee Road Elementary School
Design and built teaching tools for students with Autism
Work and engage with K-5th grade students with Autism
Organize and prepare work for the students next day lessons
Try different teaching approaches to see what works well with each individual student
Work one on one with K-5th grade students with Autism in reading and math
Work closely with teachers and literacy facilitators to tutor small groups of students K-2 in Intensive Reading
CMS Substitute Teacher (Teach AU class K-5th while teacher is on Long Term Workmen`s Comp.)
October 2009-2010, McKee Road Elementary School
Design and built teaching tools for children with Autism
Wrote weekly lesson plans for K-5th AU students, according to the NC Standard Course of Study
Created and modified math and literacy NC Standard Course of Study, to enable AU students to learn
Using Touch Math and Sight Word books, taught students how to add and read
Developed and carried through a Behavior Plan for each student and had great success
Helped write I.E.P. `s and attended I.E.P. meetings
Produced Informal Portfolios for each student
Communicated with parents as necessary to ensure student`s success
CMS EC Assistant
2008-October 2009, McKee Elementary School
Design and built teaching tools for children with Autism
Work and engage with K-5th grade students with Autism
Organize and prepare work for the students next day lessons
Try different teaching approaches to see what works well with each individual student
Work one on one with K-5th grade students with Autism in reading and math
Work closely with teachers and literacy facilitators to tutor small groups of students K-2 in Intensive Reading
CMS Title I Tutor / Permanent Substitute
2007-2008, Oakdale Elementary School
Work closely with teachers and literacy facilitators to tutor small group of students K-2 in Intensive Reading
Teach 3rd grade Science and Social Studies class, adhering to lesson plans that I created
Work with 4th and 5th grade students in a group setting, tutoring all subjects as needed
CMS EC Resource Assistant / Tutor
2005-2007, Mallard Creek Elementary School
Assist Assistant Principal in the bus arrivals
Adhere to a daily schedule and work closely with teacher (all grades and all subjects) to tutor groups of students that require extra help
Develop and produce teaching aids that will further help students learn
Tutor 1st grade student with Autism an all subjects
Tutor 5th grade student with Autism in Math
Keep work organized and keep documentation on students that have I.E.P`s (Individual Education Plans)
Work with students with 504 Plans (Behavior Plans)
CMS EC Teacher`s Assistant
2005, Mallard Creek Elementary School
Design and built teaching tools for children with Autism
Tutor functioning 3rd grade student with Autism in math
Organize and prepare work for the students next day lessons
Come up with different teaching approaches to see what works well with each individual student
Work one on one with functioning Kindergarten students with Autism in Reading and Math
Teacher`s Assistant (Substitute)
2003-2004, Independence Hill Weekday School
Encourage children to stay on task
Read stories to children in a way that promotes comprehension, expression and a love of reading and books
Assist children in Art projects, encouraging them to work independently, and teach them to clean up afterwards
Organize artwork so that child`s work gets into a proper folder to take home
Play skill- learning games with children
Communicate with parents about their child`s day
Artist
2004- Present, Charlotte, NC
Developed and produced a new Art Media called Micro Print Weaving
Marketing artwork to local Art Galleries
Exhibiting artwork in two galleries in the Charlotte, NC area
Jewelry Mail Order Business-Owner
1995-2008, The Blue Source-Phoenix, Arizona / Charlotte, NC
Intricate jewelry design and fabrication
Negotiate material prices with suppliers
Order supplies and maintain appropriate inventory
Invoice customer and handle payables and receivables
Provide customer service
Perform time-card processing and computer entry
Establish employee scheduling and work priorities
Train staff-improved production with more efficient assembly worker training
Interview and hire staff, conduct quarterly evaluations and negotiate wages
Prepare magazine product ads
Design mail order catalog and price sheets
Display Department Coordinator / Industrial Designer (Aerospace Industry)
1980-1995, Subia Corporation - Phoenix, Arizona
Design and built intricate pieces for control panels for Aerospace Industry, to be used in Trade Shows
Order supplies through Vendors
Interacted with in-house salespeople
Computer Map Research
Summer 1979, Salt River Project-Phoenix, Arizona
Converted map filing systems from manual/ paper system to computerized operation
Education
1976-1980, Arizona State University - Phoenix, Arizona
BS Industrial Design, College of Architecture (graduated Cum Laude)
1974-1976, Brookdale Community College - Lincroft, New Jersey
AA in Engineering Graphics
Other Skills
Building or assembling thing with my hands, especially those with small intricate pieces, requiring precision and accuracy as well as an attention to detail and aesthetics
Jewelry design and fabrication
Computer: Windows, Word, Quick books, Peachtree, Alpha5 (database program),Netscape
Excellent organizational skills and people skills
Ability to work well independently
Architectural and product model building
Great skills in problem solving
References
References and evaluations are available upon request
copyright November 2011
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