Project Management

Edward Wong

Email: *********@********.***

Address: **** ************ **

City: Berkeley

State: CA

Zip: 94705

Country: USA

Phone: 510-***-****

Skill Level: Management

Salary Range: $155,000

Willing to Relocate

Primary Skills/Experience:

DB design Java SOA

Educational Background:

Bachelors Degree, Comp Sci

Polytechnic University, 09/1986 - 12/1989

New York, NY

Job History / Details:

EDWARD Y. WONG

7107 Westmoorland Drive

Berkeley, CA 94705

Cell 510-***-****

*******@*****.***

PROFESSIONAL SUMMARY

Forward-thinking, inventive Technical Solutions Manager

and Applications/Solutions Architect with a -make it happen-

attitude and 15 years success as a prime mover/problem

solver for leading firms (IBM, Genentech, Ion, Pfizer).

Broad strengths in strategic & tactical planning, solutions

and application architecture, business analytics, systems

integration, application life cycle management (ALCM),

entrepreneurial innovation, growth strategies, testing

process engineering and service initiatives.

* Reputation for fearlessly driving new product & service development initiatives with a keen understanding of business priorities in order to provide new capabilities and improved efficiencies to dramatically boost bottom lines.

* Consensus builder who works effectively with business leaders, technical teams and vendors to achieve all defined objectives; possess extensive offshore management expertise.

* Combine versatile business/management with superb communication skills to both technical and non-technical audiences; was personally featured in the celebrated management book -Choose What Works- (www.ChooseWhatWorks.com).

PROFESSIONAL EXPERIENCE

IBM, Global Business Services, San Francisco, CA; 05/2006 -

Present

IT ARCHITECT

Selected Clients: State Farm, Boeing, Costco, GM, Enterprise

Holdings, OldcastleBE, St. Jude Medical, Toyota, Columbia

House, Merrill Lynch

Supply leadership and oversight for large, complex client initiatives, in roles ranging from Applications Architect to Technical Lead. Analytical problem solver who thrives on challenge and brings a high degree of energy and motivation to every project. Nominated for prestigious Patrick J. Quigley IV Memorial Award (2011).

KEY PROJECT ACCOMPLISHMENTS:

STATE FARM: (08/2012 - Present): Fulfill roles as Architect & Systems Analyst for company`s multi-year, multi-phase $1B initiative to entirely revitalize their customer experience. Drive redesign of Opportunity Management to fully leverage company`s CRM, using advanced analytics and highly targeted messaging to maximize customer conversion. Gather requirements and create design documents for application data models, service modeling, and integration design and service interactions.

BOEING: Brought in as Application Architect and problem solver to energize the development/test teams on initiative for Boeing Electronic Distribution System (BEDS), a trading intermediary-based system that facilitated efficient distribution of Loadable Software Airplane Parts (LSAP) sand was critical in the 787 Dreamliner`s successful customer delivery in Oct 2011. Proactively analyzed the situation while adapting to complex environment and rapidly mounting test cases.

* Improved critical processes in application development life cycle (ADLC), including introducing VersionOne, HP QTP and HP QC to enhance testing and re-organizing test team to circumvent foreign testing obstacles.

* Planned an Application Life cycle Management blueprint for a 43-person development team and innovated an integrated automation framework between HP Quality Center and HP QuickTestPro that reduced Loadable Software Airplane Parts (LSAP) costs by 40% and LSAP propagation times by 80%.

* Successfully tackled the challenges of testing across multiple layers of access control lists (ACL), a homegrown Public Key Infrastructure (PKI), encryption issues with offshore resources and FAA audits. Produced deliverables on time with a 17% testing effort reduction.

* Successful completion of project resulted in a renewal of IBM`s 5-year, $7MM agreement with Boeing.

ENTERPRISE HOLDINGS (Largest rental business in the world):

As Environment Manager, designed an infrastructure that

incorporated a complex system of servers, databases, cloud

services, security and PKI in order to deploy and maintain

new kiosk and mobility applications. Also built the

processes to implement/sustain the applications.

Oldcastlebe: Collaborated with CEO & VP of Business Development, McKinsey & Co to devise a game changing solution for organization`s New BIMIQ product, a 3-D energy modeling and multimedia application. Led 20-member team to identify and make significant IT adaptations for the BIMQ application. Worked with Lawrence Berkeley National Lab to develop integration patterns/interfaces with Window product which was critical to support BIMQ core functionalities.

* Successfully deployed BIMIQ(R) to client`s satisfaction, leading to additional contracts worth $3MM.

* Application enabled client to generate 8% revenue and 14% margin increases.

TOYOTA: Undertook leadership role of Application Architect for a $23M, multiphase Transportation Management System (TMS) project, the largest IT initiative at Toyota in 2009 (37-member team). Managed the implementation of the enterprise integration layer for the new system, designed to reduce tens of $M annually in transportation expenses & staffing costs while improving logistical flexibility and performance. Designed and developed the most complex module (known internally as the SuperFunction(tm)) of the system governing the railroad portion of the shipments. By working with the management and team to shift the development work soley, the critical module was delivered 6 weeks ahead of schedule with near-zero defects.

* The SuperFunction enabled every Toyota unit (Scion, Lexus and Toyota) to be processed smoothly, with an average of 17 transactions per vehicle while enroute from ordering to showroom dealer delivery.

* Recognized with an IBM Service Excellence Award for giving client the ability to realize a 7% saving in per vehicle logistics cost and a 2+-day savings in unit delivery.

* The project success contributed to nearly $9MM in additional IBM project signings with Toyota.

ST JUDE MEDICAL: Brought on board in role as Application Architect to lead team of 60 on massive project to optimize pacemaker operations. Conducted complete analysis of the complex pacemaker technology, then adopted applicable frameworks and made key tactical application designs that met both long and short-term goals. Directed team in re-factoring client`s IBM-built Merlin.net(tm), a secure, Internet-based remote care system that gathers, stores and monitors patient-implanted devices to insure treatment compliance and alert notification. Dramatically improved this application suite supporting physician/patient pacemaker bi-directional messaging.

* Skillfully handled requirements and code-base, despite the additional overhead of it being subject to FDA approval/audits.

* Successful efforts were recognized with the IBM Project of the Year for Excellence Award (2009).

COLUMBIA HOUSE (Bertelsmann): As Tech Lead/Architect,

assembled and managed a skilled team of 26 on- and offshore

resources in re-write of a high-volume, personalized DVD

subscription site. Met all requirements/deadlines by making

vital tactical changes to the application.

* Recognized with an IBM Excellence Service Award and

honored by client for management excellence.

* Success of project was key in helping to close the sale

of Columbia House to a private equity firm.

MERRILL LYNCH: Engaged as IT Architect to supply expert

assistance in developing both short and long-term solutions

to company's policy administration system (AdminServer)

operational issues. Led technical team of 4 in analyzing the

system's technical/functional problems; found that

AdminServer was too slow, did not scale, could not deliver

needed functionality and put Merrill at risk of missing a

critical SEC reporting deadline.

* Collaborated with Merrill team (9) and AdminServer's

CTO/System Engineers (5) to break through political &

technical gridlocks and develop quick workaround, enabling

company to meet its regulatory obligations.

* Recognized by client and AdminServer for achieving a

win-win-win solution that resolved ML's major issues and met

SEC compliance, provided a vital referenceable client to

AdminServer (they were acquired by Oracle in the following

year) and secured new contracts for IBM with ML's insurance

and annuity division.

GLU, San Mateo, CA; 05/2005 - 11/2005

SENIOR TECHNOLOGIST (CONSULTANT)

Spearheaded effort to ensure this mobile game publishing

company had a successful IPO by resolving major technical

challenges, including a revenue pipeline seriously slowed by

an unscalable manual process. Guided team of 12 in

design/implementation of a Web services infrastructure and a

SOX-compliant subscriptions application that integrated with

the company's ERP and delivered critical A/R support for

this rapid growth firm.

GENENTECH, South San Francisco, CA; 09/2004 - 02/2005

CRM AND SFA PROJECT LEADER (CONSULTANT)

Led architecture development/integration design of firm's

salesforce automation system. Delivered improvements

increasing accuracy & timeliness of business intelligence,

dashboards and scalability while reducing costs.

PRIOR EXPERIENCE

Applied RD, Engineering Lead

Pfizer Corp, Architect (Consultant)

Ion Corp, Director of Business Tools

Qbiquity Group (now E-Centives), Vice President of

Engineering

Plural (Dell), Senior Associate

Flutter.com (now BetFair.com), Director of Software

Development

Starpoint, Technical Lead

Town Sports International, Senior Business Analyst

EDUCATION

Polytechnic Institute of NYU, New York, NY

Double Major Computer Science and Economics

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