Customer Service Quality Control
Resume:
David
Email: ******.**********@*****.***
Address: *** ********* ****
City: Ranson
State: WV
Zip: 25438
Phone: 304-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Printing Pressman/supervisor
Educational Background:
Job History / Details:
David Scott Turner
169 Homestead Lane 304-***-****
Ranson, West Virginia 25438 ******.**********@*****.***
WORK EXPERIENCE:
2003-2012, Lead Pressman, HBP, Inc., Hagerstown, Maryland
Major accomplishments:
Obtained press certification for Government Printing Office level 1 work
Established press start-up and shut-down procedures
Standardized pressroom chemistry
Instituted fountain solution blender monitoring for accuracy
Created maintenance protocol
Set up and managed uniform program for press crews, including liaising with vendor
Primary Responsibilities:
Operate and maintain the following presses:
o 6 color 40 inch Komori 660 with coater
o 6 color 20 inch Heidelberg SM 52 with coater
Operated and maintained the following presses:
o 6 color 40 inch Heidelberg
o 4 color 40 inch Heidelberg
Maintain and organize press room supplies, including rollers and consumables
Work with customers, sales representatives, and customer service representatives on press inspections and quality control
Supervise press crews, including Helpers and Pressmen
Communicate with Production Manager to ensure timely delivery and quality of printed materials
1988- 2003, Lead Pressman, S&S Graphics, Laurel, Maryland
Major accomplishment:
Completed ten-year apprenticeship, starting as Press Helper and ending as Lead Pressman
Primary Responsibilities:
Operated and maintained the following presses:
o 2 color Heidelberg GTO
o 5 color Heidelberg GTO
o 2 color 40 inch Heidelberg Speedmaster Perfector
o 5 color 40 inch Heidelberg Perfector
o 6 color 40 inch Heidelberg with coater
o 6 color 40 inch Heidelberg Double Perfector
Supervised press crew, including Helper and Second Pressman
Worked with customers on press inspections for color approval
Kept to schedule to ensure timely delivery of printed materials
Communicated with Foreman to ensure quality of work
1985-1988, Pressman, Finks Printing & Graphics, Germantown, Maryland
Primary Responsibilities:
Operated and maintained small offset presses, including Multilith, Hamada, Grampus
Operated and maintained Heidelberg letter press
Processed negatives in dark room
Stripped negatives
Processed metal plates, including burning and developing
Operated bindery equipment, including folders and cutters
Kept to schedule to ensure timely delivery of printed materials
1983-1985, Pressman, Budget Printing, Westminster, Maryland
Primary Responsibilities:
Operated small offset presses, including A.B. Dick with T51 Head and Ryobi
Made paper plates with Kodak Quick Copy machine
Kept to schedule to ensure timely delivery of printed materials
Education
1980-1983, Mt Hebron High School
General Studies Diploma
1981-1983, Howard Vocational Technical Training Center
Reprographic Arts
Outstanding Achievement in Lithography Award
Certificate of Vocational Technical Training
SKILLS AND QUALIFICATIONS
Journeyman-level mastery of press operations
Extensive press maintenance and repair experience
Ability to coordinate and liaise with outside vendors, including mechanics and supply
Representatives
Excellent oral and written communications
High-level knowledge of pressroom chemistry
Adept troubleshooting capabilities with press machinery and print issues
Expertise in color analysis and application
Competency in prioritizing tasks and scheduling high work loads
Responsive and adaptive to technological advances in printing industry
Contact this candidate