James Steele
Email: *********@********.***
Address: **** ****** ****** **
City: Spring
State: TX
Zip: 77373
Country: USA
Phone: 916-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Profile Outside Sales/Account Management
Energetic and motivated sales professional with 10 years of relationship driven business to business (B2B), business to consumer (B2C), and government sales and account management experience. Recognized as an effective and persuasive top performer with an engaging sales personality. Exhibits excellent customer-focused problem resolution to promote longevity and retention.
Outstanding interpersonal communication and presentation skills with ability to sell at all decision-making levels with a high degree of integrity.
Clearly defines and explains technical and specification information in product promotion and service sales.
Ability to express genuine concern and sincerity about customer well being and success while influencing sales decisions and consistently meeting sales goals; quickly builds rapport.
Windows, MS Word, Excel, Outlook, PowerPoint, Internet, and proprietary software.
Core Competencies
Business Development
Prospecting/Data Mining
Cold Calling
Strategic Planning
Consultative Sales
Contracts/Negotiation
Client Education/Retention
Pipeline Management
Market Trend Analysis
Training/Development
Forecasting/Reporting
Customer Relations
Experience
Account Manager - WW Grainger, Inc. 2008 - 2010
Managed book of business and territory database for a leading industrial supply company consisting of government (state, county, city) and academic institutions. Identified areas of opportunity through a consultative approach and performed data mining to increase sales revenue. Quickly built rapport and maintained relationships with executive decision makers and purchasing personnel at all organizational levels. Marketed industrial products and MRO services over the phone and in the field. Developed and maintained strategic sales plans; identified key personnel, facilitated product knowledge training with manufacturer representatives, and provided vendor solutions. Provided a high level of customer service and efficiently resolved customer relation problems with emphasis on client retention.
Secured an annual average of 13% or better sales increases in a downturn economy, 2008 - 2010.
Sales Manager - Your Energy Source 2003 - 2008
Recruited to open regional sales branch and successfully established market share in a highly competitive territory. Developed personal book of business and promoted B2C sales relationships for a residential energy efficiency firm. Solicited new accounts through advertising, networking, referrals, direct mail, and cold calling. Maintained direct personal contact with all accounts and efficiently responded to requests. Hired, trained, and supervised team of outside sales representatives. Conducted engaging sales presentations to demonstrate product features and explain technical information.
Grew territory and surpassed expectations by attaining over $5M in sales.
Major Accounts Manager - AT&T Wireless Services 1994 - 2003
Established a B2B consultative relationship targeted towards mutual growth and profitability for commercial and government clients of a leading wireless telecommunications company. Focused aggressive account management on market penetration and establishing new markets through value-based selling techniques. Responded to client prospect inquiries and generated new business development through cold calling and marketing leads. Designed sales sheets and advertising promotions. Led new product rollout with extensive client education and post-sales training presentations in groups of up to 250 personnel.
Captured new Fortune 500 clients and grew business to $1.5 million in annual revenue within the first 2 years.
Education
Associates Program - El Camino College, Torrance, CA
Professional Development
Value Proposition and Sales Planning
Procurement Tendencies
FSA Compliance/Contract Schedules
Spanish Business Conduct Guidelines
Export Compliance Training
OSHA HazMat Safety Training
Professional References
Kevin Smith
President
Your Energy Source
Robert Bailey
Regional Sales Manager
Smooth Stone
Eric Stevenson
General Contractor
Stevenson Construction
Joe Thurner
Major Account Executive
PAYTEC