Annie Kophengnavong

Email: abqdo9@r.postjobfree.com

Address: ***** * ****** **

City: Round Lake

State: IL

Zip: 60073

Country: USA

Phone: 847-***-****

Skill Level: Experienced

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANNIE KOPHENGNAVONG

34402 N Redtop Rd.

Round Lake, IL 60073

847-***-****

abqdo9@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A self-starter with over 15 years of Telecom Analyst experience

With my extensive experience in auditing and expense management; as well as my ability to quickly build trust with people, data analytics, and cross-team collaboration skills, I seek a position that will allow me to further enhance the productivity and efficiency of that organization.

Audit projects, develop and execute action plans to improve the current auditing processes

Reconcile, Audit Telecom voice, data, and wireless invoices to verify price against contract, circuit type, term, CSR and circuit inventory

Update and maintain voice and data network information in CMDB

Negotiate resolutions with vendors related to technology billing discrepancies

Onboard and train new employees and manage contracted employees

Manage, maintain, and provide dispute recovery values to teams and managers

Manage all approvals for Telecom invoices to ensure payments are accurate and paid on time

Obtained team average savings from dispute recovery with vendors per year total at $2 million

Personal accomplishment savings result from dispute recovery with vendors at $1.2 Million

Create action plans to improve the process for blocked/closed sites by reviewing the blocked cost center report for the team, create job aids, train team and implement to ensure all stranded voice and data services are disconnected

Drive process improvement to expedite cellular process for cancelled cell and refund checks

Collaborate with engineering teams, Project Management Office, Network Provisioning, and Procurement teams to ensure correct pricing, term, type, and modification

Lead design and requirements for in-house Telecom Audit and Inventory Application

Lead conversion of manual invoices to EDI which resulted in process automation and headcount reduction

Partner with Finance and Technology to complete annual Telecom data and voice budget/plan

Audit and analyze 90 MCO/Legal sites project upgrade from T1 to Ethernet to ensure vendors disconnected old T1s and billing accuracy for Ethernet costs, which resulted in $8,000 savings

Strategic partner with Procurement in contract negotiation

Procurement of upcoming expirations date on Telecom Contracts

Controlled and maintained General Ledger in Separate Accounts

Responsible for daily Net Cash flow, Reconciliations, Trial Balances and Transfer Reports

Assisted Manager in Preparing Financial Statements

Provided Fees, Units, Journal Entries, and Money transfer to Mutual Funds

WORK EXPERIENCE

Telecom Analyst: Allstate Insurance Company, Northbrook, IL Jan. 1999 to Nov. 2012

Telecom Auditor/Assistance Team Lead: IBM, Schaumburg, IL Sept. 1995 to Dec. 1998

Accounting Specialist: Allmerica Financial, Worcester, MA June 1993 to May 1995

EDUCATION

Assumption College Worcester, MA

Bachelor of Art: Major Accounting May1993

Additional Skills: PMO Foundation, ITIL 101, SAP, CMDB, Share Point, Proficient with Microsoft Office Outlook, Excel, Word, Access, & Power Point

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