Manager Customer Service
Resume:
Teresa Fernandez
Email: *********@********.***
Address: **** ***** ***
City: Ceres
State: CA
Zip: 95307
Country: USA
Phone: 209-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Teresa Fernandez
2957 Malik Avenue
Ceres, CA 95307
**************@*****.***
Qualifications
Registered Tax Return Preparer
QuickBooks Pro
Microsoft Office
State & County Billing
Journal entries, Trial Balances
Posting to General ledger
Certified Veteran Official
Complex Payroll
Accounts Payable/Receivable
Knowledge of IRS & CA Tax Code
GAAP, SOX, FASB knowledge
Checks & Balances
Bi-Lingual ~ English/Spanish
Reconciliation/ Reports
Quarter & Year-end statements
Reliable & Dependable & Motivator
Excellent Customer Relations
Supervisory & Leadership Skills
Experience
Modesto Technical College Modesto, CA
Office Manager/Accountant July 2009- Present
Responsibilities Include: Executive management team member; Supervising administrative support staff; Organizing, prioritizing, and delegating all administrative work; Recording office expenditures and managing its budget; Monitoring school cash flow; Prepare all Federal and State quarterlies; Prepare for audit; Invoicing of private pay students and third party funding agencies TAA, Worknet, Dep. Of Veterans, Dep. of Rehabilitation; Executive Member and Chief Financial board member; Accreditation preparation. Monitor payroll and monthly budgets. Work with CPA for annual reports and taxes. Certify all Veterans and keep student records and financial documents in compliance with Federal laws.
Garcia Septic Modesto Full Charge Bookkeeper/ Office Manager April 2007- December 2010
Responsibilities Included: Handled full cycle of accounting duties; Invoiced and billed clients; Prepared all estimates and contracts; Ran checks; Prepared bank deposits; Maintained ledger accounts are accurate and are debited or credited accordingly; Employee timesheets and payroll; Reconciled monthly bank statements and monitored cash flow.
H&R Block Ceres,
Tax Preparer February 2006- February 2008
Responsibilities Included: Prepared Federal and State Tax Returns for customers including small businesses using W-2`s, 1099`s, etc. in conjunction with tax preparation software; File management; Customer Service.
Kristina`s Mexican Restaurant Hollister, Manager/Head Waitress March 1995- March 1999
Responsibilities Included: Supervised and coordinated activities of dining room personnel; Provided fast and courteous service to patrons; Assigned work tasks to staff and coordinated activities of dining room personnel to ensure prompt and courteous service to patrons; Inspected dining room supplies for tables and serving stations; Scheduled employees; Collected payments from customers; Totaled daily receipts at the end of each shift to verify sales and clear cash register.
Education
University of Phoenix 2008 - Present
Bachelor of Science Degree in Accounting Expected Completion: 2013
Registered Tax Return Prepare 2012-2013
Axia College University of Phoenix 2006-2008
Associate of Arts Degree in Accouting
H&R Block 2006-2007
State Licensed Tax Preparer
Institute of Technology 2005-2006
Computerized Accounting-Graduated with 4.0 & Perfect Attendance
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