Sales Representative

Karen Mc Murray Resume Epg Final

323-***-**** *********@*********.*** www.linkedin.com/in/kmcmurray Currently reside in Orange County, CA. Open to domestic and international business travel. S T R A T E G I C A C C O U N T D E V E L O P E R A N D S A L E S M A N A G E R with critical expertise in sales leadership, market development and client acquisition/retention e x e c u t i v e s u m m a r y Award- winning, critical- thinking sales executive offering 15 years of verifiable results in c- level national account management/restoration and B2B sales leadership. Constantly ranked at the top among national sales performers throughout career. Accustomed to pioneering business sustainability/growth visions with CEOs and directors in national sales management positions while developing strategic account relationships and gaining customer loyalty with c- suite, operations and management executives in diverse geographies. Proven success in launching and advertising new products and services for startup, turnaround and growth- focused companies to raise corporate profiles and credibility industrywide. Lead- by- example manager advocating initiative, accountability, quality and superior client service. c r i t i c a l s k i l l s e t Sales Leadership Contract Negotiations Sales Force & Leadership Development Corporate Communications Process Improvement Operations Management Conflict Resolution Quality Assurance Strategic Market Sales Customer Service Excellence Talent Acquisition/Development Executive Project Management p r o f e s s i o n a l e m p l o y m e n t h i s t o r y SALES / OPERATIONS MANAGER 2010 Present Artcraft Ability, accomplishment, accountable, Sought out by CEO to define business- sustaining corporate sales strategy to overcome steep accuracy, achieve, achievement, allocation, alternative, analytical, articulation, awareness, brand, build, collaborative, industry competition and sales force exodus caused by a severe market slowdown. Currently commitment, completing, consistent, consultative, coordinate, creatively, delivery, demonstrate, develop, direction, effective, engage, enhance, ensure, establish, exceed, execute nationwide sales strategy and oversee office operations, high- profile hotel projects and exceptional, executing, face- to- face, factual, focused, formulate, goal, growth, identify, implement, initiative, innovative, insight, associated contract staff. inspire, interpersonal, intuition, key, leadership, logistical, m aintain, m anage, marketing, m aximize, m onitor, organize, orient, ownership, performance, planning, Personally secured 90% of annual sales, overcoming a drastic revenue decline triggered by high presentation, sales presentations, prioritize, priority, problem solving, profitability, proven, provide, purpose, pursue, sales- staff turnover. relatedness, relationship, relevant, resolve, resilience, resource, responsible, skill, solution, solve, specific, stakeholder, strategy, tenaciously, track, translate, Ranked as #1 sales producer within a top- tier, 15- member national sales team. understand, utilize, value, strategic thinking, results m anagement, communications, metrics, customer support, customer Leveraged existing c- level relationships on Marriott, Hilton and Garden Inn accounts to expand experience, leadership competencies, change m anagement, cost control, bottom line, shareholder value, profitability, sales performance, relationship building, project pipelines and stabilize the company s economic standing. analytical thinking, adaptability, impact and influence, problem solving, strategic thinking, decision m aking, sales Sparked fast rise in product sales by re- engineering the marketing catalog, conducting in- depth management, team leadership, teamwork, leading and m anaging change, policies, procedures and standards. market analysis to strategize new content pages aligned with consumer demand. Improved bottom- line profitability and met all project deadlines by standardizing a companywide, quality- driven workflow process. NATIONAL SALES MANAGER 2008 2010 HF Collection Recruited by CEO based on outstanding record of sales volume increases to guide strategic decision making on marketing, advertising and key account acquisition. Earned speedy promotion from sales representative role to manage national sales, subsequently fast- tracking development of key accounts and vertical markets. Grew national sales organization to 16 staff, training new recruits on aggressive lead generation and contract negotiations to elevate sales. Closed major contracts with Marriott and Disney executives, exploiting relationships with trade publications to gain national industry recognition on high- profile projects. KAREN MCMURRAY Page 1 of 2 NATIONAL SALES MANAGER (continued) 2008 2010 HF Collection Increased customer engagement across major U.S. cities, serving as the face of the company to promote value offering at regional and national trade shows/industry events. Lifted company image as Board Member of the Network of Executive Women in Hospitality (NEWH), leading community outreach and presiding over scholarship fundraising efforts. MULTI- LINE SALES REPRESENTATIVE 2003 2008 KM & Associates Appointed to key account development role to represent several industry- leading manufacturers, including HF Collection and Artcraft. Gained trust and respect with national sales managers and CEOs by negotiating and winning key contracts with premier hotel chains. Propelled annual sales for KM & A and multiple manufacturers from $3M- $5M to a record $15M during 5- year tenure. Won and expanded multimillion- dollar sales accounts with Hilton, Thalden Boyd, MRP Group, Getty s Group, Wilson & Associates, Gensler and Robert Lastra Associates. Garnered national recognition for both KM & A and manufacturers by marketing high- profile property projects through full- page features in HD Magazine. Tripled sales volume for HF Collections, playing instrumental role in establishing company presence in the Southern California market and gaining a nationwide industry foothold. Outdistanced Artcraft s competitors to win long- term corporate business with Hilton Hotels, DoubleTree and Embassy Suites and championed customer service strategies to help win multi- year nomination from Hilton as Vendor of the Year. SALES REPRESENTATIVE 2000 2003 SK Textiles Supported CEO in reversing a deep slide in sales, prompted by challenges facing a post- 9/11 hotel industry. Regained business stability by addressing counterproductive account management processes, preventing impending account closures and elevating national brand exposure. Cultivated Hilton account from scratch to capture a$10M contract for 250+ hotels. Increased sales 25% and established company reputation as an industry leader by orchestrating participation in annual Hospitality and Design Trade Show and other events. Grew client base from 20 to 50+in record time via assertive prospecting and networking. Salvaged a nearly terminated, 250- hotel Garden Inn account, regaining client confidence and trust through superior, dependable customer care. SALES REPRESENTATIVE 1995 2000 KOJO Acquired quick insight of new industry to steer the direction of B2B sales, swiftly regaining traction for a downward- spiraling sales territory. Forged long- term corporate relationships to accelerate account acquisition, foster customer loyalty and rescue the company s industry status. Delivered a record- breaking $12M+ in sales and grew accounts to 75 over 5- year period. Consistently topped sales goals, ranking #1 out of 80 sales associates in 1996. Obtained prized Hilton account and positioned the company as strategic partner and largest vendor, thereby resolving industry disrepute with hospitality sector executives. e d u c a t i o n a n d p r o f e s s i o n a l d e v e l o p m e n t Johnson City Community College, A.S. in Management Central Missouri State University, Strategic Business Courses c o n t a c t 323-***-**** *********@*********.*** www.linkedin.com/in/karenmcmurray KAREN MCMURRAY Page 2 of 2