Technician Security
Resume:
Computer/Network Eng./Tech or anything else like carpentry.. ect. (myrtle beach)
Wesley Haas
Myrtle Beach, South Carolina
*******@*****.***
Summary:
Solutions oriented professional with 6 years of significant, progressive experience in information-technology, focusing on all aspects of LAN / WAN infrastructure support. Self motivated achiever who is committed to success and adept at juggling multiple tasks in a high pressure environment. Excellent troubleshooting skills and has a good sense of time management.
Work Experience:
Contemporary Computer Services Inc. Bohemia, New York Break/Fix Technician in Sachem School District November 2010 -- June 2011
Single handedly supported a school district with 18 buildings by performing diagnosis and repair of any hardware / printer related issues.
Used a very detailed tracking system to manage all work orders and update the status of tickets.
Made weekly part orders and coordinated the pickup / drop-off of all needed equipment.
Interacted with the Schools Communications Aides as to what work orders were a higher priority and what steps were already taken in troubleshooting the issues.
N&D Solutions Old Bethpage, New York PC / Network Technician May 2009 -- July 2010
Provided on-site and remote technical support for clients located throughout Long Island.
Network administration using various monitoring software and remote connection methods, such as LogMeIn, UltraVNC and Windows Remote Desktop Connections, also configured Virtual Private Networks.
Email systems configuration and maintenance (mostly Exchange Server based), also Mobile Device Connectivity and configurations. (Blackberry, iPhone, Droid, and PDA)
Maintained Active Directory users and groups based on the clients' security policies.
Optimized workstations and laptops using various cleaning techniques, routinely monitored and upgraded Anti-Virus and Network Security software, removed all virus, spy ware, and malware issues
Built new workstations and servers to meet client's needs, upgraded or replaced any outdated or malfunctioning hardware and equipment.
Installed switches, routers, hubs, and modems, along with all of the required cables, also arranged them on racks.
Managed a time tracking spreadsheet documenting all on-site work and hours, as well as what equipment and supplies were uses and how the issues were resolved.
Built and deployed Point of Sale systems, as well as testing client specific Point of Sale software and training users for system use.
Modis Inc. Long Island, NY Technician / Independent Contractor Project June 2009 - September 2009
Performed system upgrades on major network devices, such as serves and switches, for several Home Depot locations (Nationwide Rollout Project).
Followed detailed scripts provided by Modis and kept in constant contact with their help desk to confirm completion of tasks and new port assignments.
Reconfigured ports on switches and balanced the power usage of all devices on server rack.
Wesley Haas (continued)
Extreme Voice and Data Networks Bay Shore, New York Technician Assistant Intern (Temporary Assignment) January 2009 - March 2009
Replaced cables and ran new lines for businesses with voice and data systems.
Installed media centers in banks and shopping centers.
Landmark Food Corporation Holtsville, New York
IT / Network Admin December 2007 - December 2008
Maintained all IT related equipment within the office as well as monitored the network daily for system problems and network security risks.
Monitored an Astaro Firewall and kept up to date with the latest security configurations.
Contacted vendors to obtain resolution on equipment, as well as ordered new parts, confirmed shipments and scheduled on-site repairs.
Performed basic maintenance on an Oracle Database while also utilizing SQL.
Maintained a UNIX / Linux Server utilizing the command line for updates, inquiries, and changes.
Handled all phone support for website-related issues with the online ordering system.
Performed maintenance to the company's web site, as well as assisting in a complete redesign of the site utilizing new marketing concepts.
Created technical documentation of all work I did for future reference and developed weekly to-do lists, which prioritized all tasks.
RJM Computer Services Lindenhurst, New York Network / IT Consultant Intern (Temporary Assignment) October 2007 -- December 2007
Assisted the Head Technician with troubleshooting, addressing and resolving a wide range of client issues, as well as upgraded client systems.
Installed PCs, monitors, printers, fax machine, phone lines and other related-technologies, as well as trained customers on how to use the equipment.
Education:
Briarcliffe College Patchogue, New York
Associate of Applied Science, Networking and Computer Technology August 2009
Technical Skills:
(Not limited to)
Software: Microsoft Office Suite (all versions), Adobe Creative Suite 5 Master Collection, Symantec Backup Exec, Symantec Endpoint Protection / Symantec Antivirus Corporate Edition, ProSystem fx Practice Management, SyncBackSE, Citrix GoToMyPC, GoToMeeting, GoToAssist, LogMeIn, Symantec Norton Internet Security, CodeSmith, OpenSSH / PuTTY / SSH, Wireshark, SolarWinds, VMware, FireFTP.
Programming Languages: Visual Basic, VB.NET, C#, HTML, CSS, and PHP.
Local and Wide Area Networking: Cat-5/6 UTP Wiring, ATM, T1, 56K and ISDN WAN circuitry, IP and IPX; Sub-netting and routing; Bay/Nortel/Cisco router configuration. Network traffic analysis and troubleshooting
Operating Systems: Windows 7 / Vista / XP / 2000 / ME / 98 / Mobile 6.1 / 6.5 / 7, Solaris 10.
Servers: Windows 2000, 2003, 2007, MAC OSX, Red Hat Linux, Windows Active Directory, DNS Server, Brightmail Anti- Spam Server, BES (Blackberry Enterprise Server), Celestix VPN server, IIS server, Datacenter Hosting Servers, Exchange Server 2000, 2003, 2008, Small Business Server 2000, 2003, 2008.
Professional References and Recommendation Letters Available Upon Request
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