Technical Writer Computer Science

Resume - Kathryn O. Payne

KATHRYN O. PAYNE

*******@*****.***

Writing SamplesOBJECTIVE

Create and maintain quality documentation deliverables, and contribute to

user-interface design, for an operating system or technical applications

environment.

WRITING SAMPLES

Writing Samples

includes a list of manuals, selected chapters, and manual pages with

descriptions, available online as writing samples.

PROFESSIONAL EXPERIENCE

2007 - present Senior Technical Writer

Starview Technology, Inc., San Jose, CA

"Lone writer" in a startup environment, responsible for customer-facing documentation including techincal manuals, release notes, related support documents, and internal technical publication infrastructure.

2007 - 2008 Senior Technical Writer

Yoh, Inc., Santa Clara, CA

On contract to ACCESS, planned, wrote, and maintained the Access Linux Platform Content Management Guide.

2005 - 2007 Technical Writer

Google, Inc., Mountain View, CA

Planned, wrote, and organized internal concept, procedural, and

policy documentation for a Site Reliability Engineering group.

2003 - 2005 Senior Technical Writer

Marisan Group, Santa Clara, CA

On contract to Hewlett-Packard, maintained, expanded, and updated HP-UX

man pages and system administration documentation.

2001 - 2002

Senior Technical Writer

Magma Design Automation, Inc., Cupertino, CA

Planned, expanded, and maintained Magma product documentation.

Organized revisions of the Blast Chip User Guide and wrote chapter

material for that guide. Planned and wrote Blast Plan Tutorial

and User Guide draft material. Worked with the Technical Pubs

team to edit, review, and update release notes, application notes, and

man pages for Magma products.

1997 - 2001 Senior Information Engineer

Hewlett-Packard Company, Cupertino, CA

Planned, expanded, and maintained the HP-UX Linker and Libraries User's

Guide, for Versions 11.0 and 11i, and related online User's Guide

and man pages. Planned HP-UX KWDB Kernel Debugger online documentation,

including installation guide, user's guide, and related information.

Wrote initial online HP KWDB Kernel Debugger Guide. Created

technical documentation for binary compatibility, product upgrades, and

release notes for various products. Contributed to internal web page

design and content.

1994 - 1997 Senior Technical Writer

Taligent, Inc., Cupertino, CA

Planned, wrote, and maintained printed and online developer

documentation for frameworks in IBM Open Class Library and Taligent

projects. Updated 2-D graphics framework documentation. Participated

in writing The Power of Frameworks, published by Addison-Wesley/

Taligent Press. Updated developer s manual for GrafEdit, a graphic

editing framework, for beta and 1.0 Taligent CommonPoint releases.

Wrote marketing white paper on learning object-oriented technology.

1991 - 1994 Technical Writer/Senior Technical Writer

Rational, Santa Clara, CA

As documentation project leader for Rational Compilation Integrator

(RCI), planned, supervised 1-2 writers, and wrote printed and online

task and reference end-user documentation. RCI included cross-

compilation tools between the Rational Environment and target

platforms running UNIX, DEC, and other operating systems.

Contributed to user interface and training materials.

Projects included the RCI User's Manual, RCI Customizer's

Guide, online reference,

man pages, platform-specific user guides, and release notes.

Maintained Target Build Utility release notes.

1990 - 1991 Member of Technical Staff, Computer Sciences Corporation,

Numerical Aerodynamic Simulation Facility,

NASA/Ames Research Center, Moffett Field, CA

As project leader for a publications group in a networked

supercomputing environment, provided technical guidance and

coordinated 1-3 writers on newsletter, system bulletins, user guide,

system administration handbook, and online information utilities.

Maintained, updated, and expanded the Numerical Aerodynamic Simulation

Facility internal system administration handbook.

1987 - 1990 Associate Technical Writer/Technical Writer

Amdahl Corporation, Sunnyvale, CA

Planned manual set for UTS X.25 interface software including BX-25

Administrator Guide, BX-25 Reference Manual, and online

reference material. Wrote BX-25 Administrator Guide. Maintained

communications interface unit manual set through product maintenance releases.

Planned and drafted user tutorial and associated online reference for

MVS-type proprietary operating system users, including NCSC Security

Features User's Guide material.

1984 - 1987 Computer Science Laboratory Supervisor/Adjunct Professor of

Computer Science

Corpus Christi State University, Corpus Christi, TX

Developed and taught undergraduate and graduate courses:

Computer Literacy, in BASICIntroduction to Problem Solving with Computers, in PascalUtilizing the Personal Computer, introducing new computer

users to personal computers and word processors, spreadsheets, and

databases

Wrote and maintained documentation for student use on university

mainframe and microcomputer systems. Developed and taught introductory

courses for new students on university mainframe and microcomputer

facilities. Developed and taught one-day seminars to introduce new

computer users to MS-DOS and public domain software. Supervised,

budgeted, scheduled, and trained 6-10 computer science lab assistants

per semester.

1982 - 1984 Computer Lab Assistant

Assisted students with program logic and syntax, debugging, and basic

computer concepts.

TOOLS FrameMaker, XML, HTML, MS WORD, vi/troff, XEDIT/SCRIPT

SYSTEMS UNIX: HP-UX, AIX, SunOS, UTS (Amdahl System V UNIX); WinXP, WinNT;

MacOS; IBM OS/2; VM/370 CMS; MS-DOS

LANGUAGES C/C++, Pascal, Ada, IBM/370 Assembly, PL/I, COBOL, FORTRANEDUCATIONM.S.,Computer Science, Corpus Christi State UniversityB.A., English, Corpus Christi State UniversityB.S., Chemistry, University of Missouri-RollaCertificate in Managing the Development of Technical Information,

University of California, Santa Cruz ExtensionRELATED ACTIVITIESMember, Association for Computing Machinery (ACM)Member, American Chemical Society (ACS)Member, Society for Technical Communication (STC)M.S. Project: Graphical Display of Whole Orbit Type 1 Telemetry from

UoSat/AMSAT-OSCAR-9Science Fiction Research Association (SFRA) Conference, July 1987,

Paper: Computers We Have Known and Loved: Artificial Intelligences

in Recent Science Fiction Novels and Films

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