Design Human Resources

Kathy Versteeg

603-***-**** / Fax: 978-***-****

Email: abqd72@r.postjobfree.com

SUMMARY

Dedicated, customer-focused, highly creative, and technically savvy professional with several years experience in Graphic /

Multimedia / Web / E-Learning Instructional Design and Development/Production; and Desktop Publishing. ASTD Certified E-

Learning Instructional Designer.

Specialist knowledge/experience in E-Learning course development; multimedia, and graphic design - from concept to production

Specialized technical skills include, but are not limited to, HTML, Adobe Dreamweaver, Director, Flash, Captivate, Authorware;

Lectora; SumTotal LMS; LEAP LMS/LDS; Adobe Photoshop, Premiere, Acrobat Pro, Quark, InDesign; and Pagemaker; and MS

Office including Powerpoint, Excel, and Word (See Technical Skills)

PROFESSIONAL EXPERIENCE

03/04 to Present Freelance E-learning Instructional Design / Content Development; Multimedia and Graphic Design

Working with various clients across the country designing and developing instructional interactive, multimedia e-learning courses

(Flash, Lectora, SumTotal), as well as supplemental interactive e-learning course exercises (Flash, Captivate, Articulate, Raptivity);

providing production artwork and multimedia; voice-over talent and audio production; and general graphic and web design (user

interface; logos; book covers; magazine advertisements, etc)

5/96 to 10/03 - JPMorgan Chase (formerly known as Chase Manhattan Bank) Four positions listed in chronological order below.

1/2001 to 10/03

E-Learning Instructional / Content Development / Graphic / Multimedia / Web Designer and Technical Writer - Lowell, MA

E-Learning Instructional design Produced instructional e-Learning courseware for treasury (cash) management applications.

Utilized Learning Management System/Learning Development System to deploy on corporate intranet.

Graphic design Designed print and online graphics: scanning; animations; logos; user interface design; photo retouch;

illustrations; organization charts; book cover designs; presentation graphics; and web graphics

Multimedia design Developed effective multimedia presentations for various corporate initiatives

HTML/Intranet design and maintenance Designed, produced, and maintained department intranet site.

Communications Designer, editor, and publisher of quarterly departmental newsletter. Published globally

Technical writing support Edited software and training documentation; online help files, sales/training presentations

Desktop publishing Designed high quality print communications, e.g. brochures, flyers, posters, user guides,

and training manuals. Worked with print vendor to produce hard copies (proofs, press checks)

1/2000 to 1/2001

E-learning Instructional / Content Development / Graphic / Multimedia / Web Designer and Technical Writer - Houston, TX

E-Learning instructional design Produced e-Learning courseware for business and technical skills using Adobe Authorware

and Flash, then deployed on corporate intranet.

Graphic design Designed print and online graphics: 3D graphics; animations; user interface design; scanning; photo retouch;

illustrations; flowcharts; organization charts; web graphics; book cover designs; and presentation graphics.

Worked with and coordinated print vendors prepare files, press checks, proofs.

Multimedia design Developed multimedia presentations and tutorials for various corporate initiatives

HTML/Intranet site design Designed departmental intranet site, with animated Flash intro screen and interface

Technical writing support Technical documentation support for tutorials, manuals

Project management Managed design and production phases of computer/web-based training course development projects

2/98 to 12/99

Graphic / Web / Multimedia Designer and Technical Communications Consultant - Houston, TX

Graphic design Designed and optimized print and online graphics: scanning; photo retouch; illustrations; flowcharts;

organization charts; web graphics; and presentation graphics

Multimedia design Worked with all levels of the bank to develop effective multimedia presentations

HTML/Intranet site design and maintenance Designed, launched, and maintained Human Resources web site and sub sites

Communications Produced technical documentation and marketing literature for corporate-wide distribution

Desktop publishing Designed high quality print communications, e.g. brochures, flyers, posters, and training manuals

Lotus Notes / Domino page development / Document Conversion Converted documents from Quark to text

for use in Lotus Notes database site, deployed on Domino server

5/96 to 2/98

Graphic Designer / Desktop Publishing - Houston, TX

Graphic design Designed and optimized print and online graphics: scanning; photo retouch; illustrations; flowcharts;

organization charts; 3D graphics; web graphics; book cover designs; and presentation graphics

Multimedia Designed effective multimedia presentations for various initiatives

HTML/Intranet site design and maintenance Designed, launched, and maintained Human Resources web site

and sub-sites. Established HR as one of the first departments to have a presence on new intranet

Desktop publishing Designed high quality print communications, e.g. brochures, flyers, posters, and training manuals

Project management Managed project to redesign HR and Training/Development intranet sites

PROFESSIONAL EXPERIENCE Continued. Kathleen Versteeg Page 2

EDUCATION

Pursuing M.S. / Certification in Educational Technology Currently; San Diego State University

B.S. Psychology 1990; Minor: Management. Texas A&M University, College Station, TX

Multimedia Authoring using Macromedia Director 2002. University of Massachusetts, Lowell, MA

Digital Video Production 2002. University of Massachusetts, Lowell, MA

1992-Present. Various E-Learning, web, web technology, graphics, multimedia design, and desktop publishing courses

TECHNICAL SKILLS

Articulate Engage and Presenter Raptivity

E-Learning and Multimedia (incl. audio):

Lectora LEAP - LDS Learning Management Sumtotal LMS (basic knowledge)

Adobe Flash Development System

Adobe Captivate Adobe Premiere (Digital Video)

Adobe Authorware Swishmax

Adobe Director Soundforge

Robohelp Classic; HTML (Basic) WavePad Audio Editor

Graphic Design / UI Design / Web Graphics:

Adobe Photoshop Adobe Freehand Debabelizer

Adobe Illustrator Ulead Cool 3D FullShot;/SnagIt (screen capture utilities)

CorelDraw Gif Construction Set

Wonderware InTouchTM (UI design)

Corel Photopaint

Visio Professional Swiff 3D Chart

Web Page Design / Layout / Admin:

Adobe Dreamweaver WS FTP / Filezilla IE / Firefox / Safari / Chrome

HTML (code from scratch) Various Web-based FTP utilities Javascript (Basic)

Desktop Publishing / Page Layout / Presentation Design / Word Processing

Adobe Acrobat Professional MS Powerpoint

Adobe Pagemaker MS Word

Adobe InDesign MS Excel

Quark Express (Basic) WordPerfect

Lotus 1,2,3

Miscellaneous:

Windows, Mac (limited) Sharepoint Winzip; PKZIP

Lotus Notes OmniPage Professional

PROFESSIONAL ASSOCIATIONS

ASTD Certified E-Learning Instructional Designer

The E-Learning Guild

NAPP - National Association of Photoshop Professionals

PUBLICATIONS

Versteeg, K. Interactivity in E-Learning (2008).

Encyclopedia of Educational Technology, San Diego State University

AWARDS

2006 AEP (Association of Educational Publishing) Distinguished Achievement Award in Educational Publishing -

"Topics in Education" series by Curriculum Associates. I designed and developed three of the six courses in this series. View the

"ELearning" section of my portfolio (www.kmversteeg.com) to view samples of these courses.

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