Customer Service Representative

Christina Liermann

Email: abqcwg@r.postjobfree.com

Address: **** ******** **

City: Simi Valley

State: CA

Zip: 93063

Country: USA

Phone: 805-***-****

Skill Level: Experienced

Salary Range: $69,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CHRISTINA L. LIERMANN

.

Simi Valley, CA. 93063

Cell: 805-***-****

abqcwg@r.postjobfree.com

EXPERIENCE:

1996-Present: WARNER BROS., BURBANK, CA

First Timekeeper, Payroll Department

Responsible for supporting Warner Bros. Television (above and below the line), Feature shows and various production offices in their payroll needs.

Work with I.A.T.SE. DGA, and basic crafts contracts.

Reviews timecards and audits crew sheets for accuracy.

Processes vacation, floating holidays and sick day requests.

Answers telephone inquiries, and researches payroll disputes involving labor unions.

Responsible for closing of payroll on a weekly basis.

Assists in special projects as necessary.

Check Disbursement Supervisor, SSC

Manage labor, scheduling, payroll, and dept. communications.

Batch and distribute approx. 62,500.00 checks per month to 175 diff. Productions and dept. offices on a weekly basis and an additional 180 bi-weekly.

Trouble shoots and research as required.

CALIFORNIA PIZZA KITCHEN, PASADENA, CA

1993-1996 Assistant Manager

Hired and trained new employees, both hourly and new management.

Managed labor, scheduling, inventory, payroll, daily receipts and corporate communications.

Managed controllable expenses through supervision of employees productivity and shift management.

Trained and tested all new servers.

1992-1993: ELEPHANT BAR AND RESTAURANT, PALM DESERT, CA

1991-1992: CASK-N-CLEVER, RANCHO MIRAGE, CA

Ensured exceptional customer dining experiences by giving friendly, prompt, attentive and efficient service, and skillfully up selling products.

1990-1992: ROBINSONS/MAY DEPARTMENT STORE, PALM DESERT, CA

Balanced all cash registers and prepared bank deposits.

Responded to all customer service needs.

1988-1990: GIBRALTAR SAVINGS, SIMI VALLEY, CA

Payment Processing Specialist

Balanced and settled thirteen bank reconciliation reports. Identified and resolved any outstanding and/or improperly posted amounts.

Communicated with all levels of management with personnel.

Senior Accounting Assistant

Researched all errors concerning incoming and outgoing Federal Reserve Bank adjustments and rectification.

Worked closely with branches and customers adjusting errors that were misposted to accounts.

Performed under severe time constraints.

Customer Service Representative

Duplicated checks and statements using microfiche and other appropriate viewing tools.

Distributed all incoming and outgoing branch mail.

1985-1988: GLENDALE FEDERAL, GRANADA HILLS, CA

Financial Service Officer

Assisted customers in meeting banking needs.

Senior Customer Service Representative

Responsible for all money held in bank (vault teller).

Created reports and assisted in balancing tellers.

Handled customer complaints.

Accepted and processed deposits and withdrawals with 99% accuracy rate.

EDUCATION: MOORPARK COLLEGE

Business and Communications.

SKILLS: EXTRA (WPRM) Payroll Systems, Microsoft Word, Excel, and WordPerfect 5.1

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