SHAMAL HETTIARACHCHI
* ********* *****• Etobicoke, ON • M9R 0A3 • 647-***-**** • 416-***-**** • ******.*@******.**********.***
Summary of Qualifications
Developed an exceptional ability to focus on monthly budgets and consistently over-achieving the budgets.
Skilled at directing multiple initiatives while delivering results on primary objectives.
Sound business judgment and initiative, analyzing issues to efficiently address and resolve problems, and take advantage of opportunities.
Proven organizational and priority management abilities, with a careful attention to detail.
Professional Experience
Koodo Mobile February 2009 – July 2011
Account Manager(Retail) July
2009 – 2011
Directly responsible for performance of 50 major retailers around GTA
Primarily accountable for achieving overall sales objectives of Koodo mobile dealer channel
Organize weekly sales meetings and bi-weekly meeting with key decision maker.
Conduct monthly reviews – summarizing developments and Monthly priority list with territory account representative
weekly sales visits across GTA to coach sales representatives and liaise with key accounts
Achievements
Increased overall sales by 67% in 2010
2011: Secured a Dealer channel Value Mobile which consist of 10 stores.
Developed a pragmatic, measurable set of Tasks & Standards in order to establish a results oriented focus
2010 Award of Excellence recipient – Territory Account Manager of the year
Conduct numerous sales Presentation to senior level management
Directly responsible for establishing 47% of B’ level sales achieving store to A level sales achieving stores
Rogers Plus October 2007 – January 2009
Sales Associate (Retail)
Promote a wide range of wireless and cable products under the Rogers Brand
Direct face-to-face selling and promoting of all the Rogers product offered at retail lever
Securing leads to Small to Medium-sized businesses and qualifying for potential new agreements with Rogers Wireless
Assisted consumers with setting up Rogers home phone, cable, internet and wireless cell phones
Exceptional customer service record
Achievements
Achieve Exceed Personal quartos every month
Forged genuine relationships with many of customers
Achieved 90% in customer satisfaction survey (Cstat)
Major Contributor in store becoming the number one store in Canada
TBooth May 2005 – September 2007
Communications Consultant (Manager in training)
Managed, developed and trained new hired employee
Actively prospected, targeted and secured new business
Developed large referral base for the store
Establish team and individual goals, monitoring progress on a daily basis to ensure targets are met
Achievements
Consistently achieved revenue targets during tenure with Tbooth
Promoted to Manager in training position within 12 months of joining organization
Successfully mentored UPS’s tbooth new hire becoming top sellers in the company
Directly responsible for Bringing the store from C level to A level store (2006 – 2007)
Awarded the most improved store (2005)
Education
Centennial College Financial Services (not completed) 2001
Continuing Education
Certified Mortgage Agent -REMIC 2011
Certified Retail Sales Associate -Rogers Fast Track Program 2009
Certified Retail Sales Consultant -Rogers Fast Track Program 2009
High Performance Leadership -Edge international 2007
Advanced Retail Selling Skills -Edge international 2006
Strategic Business Selling Skills - Edge international 2006