Customer Service Sql Server

Steven Cherry

**** *********** *****, **** ****, SC 29730

Home: 803-***-**** ***********@*****.***

Education:

Bachelor of Science in Computer Science Degree, present

Winthrop University, Rock Hill, SC

Associate in Computer Technology Degree, May 2008

York Technical College, Rock Hill, SC

Technical Skills:

Programming Languages:

C++, C#, VB.Net, Java, HTML, CSS, JavaScript, PHP, COBOL

Software Tools:

Visual Studio, Dreamweaver, MS Office, Photoshop

Database:

MS SQL Server, Oracle, MS Access, MySQL

Related Experience:

IT Helpdesk, Atlas Copco, LLC, Rock Hill, SC, May 2012 – August 2012Setup and installed local printers, computer workstations, and Avaya phonesPerformed PC imaging and backups for new Dell laptops and desktopsTook inventory for various computers and monitorsProvided phone support and troubleshooting for Windows XP and Windows 7 machinesParticipated in various IT projects to continually improve and upgrade the infrastructure

IT Support Specialist, Start Advertising, Inc., Rock Hill, SC, August 2009 – August 2011Provided tier one support for end-user network and computer connection problemsSetup and configured modems, routers, and dial-up connections with usersAssisted online users with troubleshooting web browser, email, and software issues

IT Assistant, Stacy’s Greenhouses, Inc., York, SC, March 2008 – July 2008Interfaced with IT personnel and others within the company about new/changed web pages Produced changes for the ongoing development and maintenance of the company websites

Work Experience:

Customer Service Associate, BI-LO, Fort Mill, SC, September 2005 – November 2009

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