Engineer Manager

Burke A. Espinoza

**** ***** *** #*

Alamosa, CO 81101

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Message: 719-***-****

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Summary of Qualifications: 12 years management experience in both technical and non-technical roles.Excellent communications skills.Continuous marketing experience for previous employersTwo years video conferencing and video networking experience using ATM technology.Work well under pressure and with diverse populations.Excellent customer service skillsGreat delegation skills, Mainframe experienceInstallation of several network monitoring and security tools.Lifted items of more than one hundred pounds during work activities.7 plus years networking experience(installing routers, hubs, switches, gateways, IDS, and software/hardware firewalls)10 years of personal training experience: cardiovascular, resistance training and flexibility.

Experience

Bestwestern-Alamosa Inn, Grizzly Inn Night Auditor. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel’s financial records. Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel’s financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front desk clerk. Processes guest charges vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk clerks. Monitor the current status of coupon, discount, and other promotional programs. Is able to function as a front desk clerk especially in terms of check-in and check-out procedures.

DUTIES AND RESPONSIBILITIES: 1. Posts room charges and taxes to guest accounts, 2. Processes guest charge vouchers and credit card vouchers. 3. Posts guest charge purchase transactions not posted by the front desk clerks. 4. Transfers charges and deposits to master accounts. 5. Verifies all account postings and balances. 6. Monitors the current status of coupon, discount, and other promotional programs.

7. Tracks room revenues, occupancy percentages, and other front desk statistics. 8. Prepares a summary of cash, check, and credit card activity. 9. Summarizes results of operations for management. 10. Understand principles of auditing, balancing, and closing out accounts.

11. Knows how to operate posting machines, typewriters, and other front desk equipment and computers. 12. Understands and knows how to perform check-in and check-out procedures.

Self Employed: Setup networks, created and installed images for small to medium sized businesses. Setup biometric security systems for financial institutions, administered the design and use of several Beowulf class cluster computers, and helped with any questions pertaining to computers, networks, and electronic devices.

1). The Computer Merchant. February 2003. Field Engineer.

Installed server upgrade equipment such as SMS, UPS, CPU, SCSI HDD, RAM, PPM (HP Proliant ML 370 servers) for a USDA upgrade throughout Southern Colorado and Northern New Mexico.

1a). Ulibarri Construction Company. (5/92-->4/00)

Network and Systems Administrator.

Administered network operations using the following: Novell Netware 3, 4, and 5, a Microsoft Windows NT server which was migrated to a Windows 2000 Advanced server, a cluster of 12 Linux servers, a Sun Solaris 7 server on both Ultrasparc 20 and i386 architectures, and a IBM AIX server on a AS400. Set usage guidelines, wrote security policies and monitored and maintained all network and systems on a 24x7 schedule. Maintained Cisco routers, switches, and ISDN equipment.

Chief Information Security Officer.

Responsible for setting up Virtual Private Networks, ensuring all information was encrypted, and all network server operating systems and workstations operating systems were in compliance with NCSC level C2 for all financial systems, and all development systems.

IT staff manager.

Received computer equipment inventoried it, stocked and set up the equipment and acted as sales contact on refurbished equipment. Trained users and installed and maintained software licenses for Microsoft Application software (Microsoft Office, Visual Studio, Project, SQL, and Visio), Oracle 6->8, Autodesk applications: AutoCAD, AutoCAD Lt., AutoCAD Electrical, Mechanical, and all other Autodesk tools.(this was a construction and contracting company in both commercial and residential projects), and Lotus.

Repaired each system that needed to be fixed, built new systems to the owner’s specifications. Installed a security system for both computer hardware and software. Installed a security system for the entire premises. Installed 40 desktop workstations using Microsoft/Linux/unix operating systems and applications. Also was responsible for setting and writing security policies, enforced regulations, and administering privileges on a per user basis. Managed a $500,000.00 per year IT budget which was always $200,000.00 under budget.

Project Manager

Responsible for all aspects of planning and executing on all projects and having all projects completed on time and within budget. Managed capital and human resources stringently by setting up training sessions and auditing systems that each employee learned. Saved the company in excess of $1 million dollars by training all employees with all company technology.

Rover

Helped paint both commercial and residential properties, and did basic construction work such as framing and surveying land. Managed a small convenience store owned by the company as well. Trained store employees on company policies and helped train the disabled workers and assisted the disabled workers with finding programs that would help assist with their specific needs and tried to keep morale high.

2). DIGITAL EQUIPMENT CORPORATION(DEC), Colorado Springs, Colorado 1992-1994 Software Administration & Repair Engineer / Multi-Vendor Hardware (1993-1994) Developed and maintained, as webmaster, a knowledge base Intranet Web Server to serve the Local Digital internal customers. Developed, implemented, and operated an internal services center which serviced company's customer support center.

Remote Software / Hardware Product Support Specialist (1992-1993) (DEC)

Maintained required and recommended security standards for systems under contract. Managed hardware and software product support for 500+ user cluster, Local Area VAX Cluster (LAVC), and administered support for a mixed LAN, which included VMS, ULTRIX, DOS, and Apple operating systems.

Customer Hardware Support Engineer (1992-1993) (DEC)

Diagnosed and repaired computers and peripheral equipment in a predominantly VMS based computer environment. Maintained 99.9% productivity for employees of a large telephone support center as the single point of contact for all computer and peripheral equipment.

Digital Manufacturing Plant Customer Support Engineer (1993-1994) (DEC)

Supported the test equipment that was used for disk drive production to guarantee high quality of disk drive reliability.

Preventative Maintenance Specialist (1993-1994) (DEC)

Designed and implemented preventative measures on manufacturing equipment to insure a low failure rate of the test equipment used in the testing of large disk drives.

Adams State College 1996-1998, 1999-2001 Computer Lab Manager(inventory of computers, computer parts, and software), trained staff, assisted users with application software and network operations, Built i386 personal computers, installed all software by using Norton Ghost and repaired all defunct systems.

Building Manager(inventory of exercise equipment, installation of equipment, assisted users with everything exercise related and stocking of supplies), assisted with designing workouts for individual users and trained users/staff with equipment safety. Did daily financial reporting, sold exercise equipment, moved thousands of pounds of equipment, assisted with challenge course maintenance and sold memberships, rental agreements, and climbing wall rentals.

Lab attendant. Assisted users with computer applications which included Microsoft, Novell, IBM, Corel, Macromedia, Oracle, and linux applications., and hardware diagnostics which included memory, printer, network, and display.

University of Colorado at Boulder 1992-1995 Manager of residence hall computer labs. Installed client hardware and software over a Novell network. Configured switches, hubs, and routers along with other networking equipment. Setup security and other required and related services over Solaris, Windows, and Macintosh computers.

-Night Clerk 1992-1995. Responsible for securing residence halls from 10:00 PM until 7:00 AM by verifying residents were allowed into specific dorms.

-Dining Services 1993-1995 cook, cashier, runner, maintenance, and server. Treated all customers with courtesy, cooked a variety of meals, set up deli lines, served pasta bars, and maintained salad bar. Fixed soda machines, handled cash, inventoried food and non-food items, and served meals.

Colorado Department of Health summer 1993 Data Control Coordinator. Did office work and kept confidential records in the Vital Records Division

Systems: Apple, SGI Indy/Indigo/Indigo 2/Onyx, Sun Sparc IPC/2/5/10/20/Ultras/Blades, HP9000, HP ML370, Motorola, IBM OS360/370,AS/400/RS6000, PC Compatibles.

Languages: Ada, Algol, Basic, Bourne Shell, C, C++, Cobol, Csh, Fortran, Korn Shell, Lisp, Prolog, Java, Pascal, Perl, Visual Basic, Visual C++, Delphi, Powerbuilder 9, Jbuilder X(Java), PHP, XML, Visual Studio, Scheme, and Assembly.

Operating Systems: Unix (AT&T, Solaris(7-->10) and installation of Trusted Solaris, Aix, Irix, etc) Linux, Window 2000 Professional, Server, Advanced Server, Windows Server 2003/2000, Windows XP, Windows9x/ME, Windows NT, MacOS, BSD, Netware.

Software: Microsoft Office Suite all applications.

Security: Cops, Crack, Gabriel, Kerberos, SATAN, TCP/Wrappers, Tiger, Tripwire, SSL, SSH plus many firewall and intrusion detection systems and several Win32 security tools. Forensic Toolkit, Encase, The Coroner’s Toolkit, Nessus, STAT.

Backup: Flashback, tar, dump, cpio, bru.

Admin Tools: Smit, Sam, vmstat, osview, perfmon, powermon, top, traceroute.

Graphics: Alias Studio, Softimage, 3d Studio Max, Lightwave, CorelDraw, Adobe, ModelGen, Gimp

Networking: bootp, etherman, ftp, DNS, IDA sendmail, ifconfig, HTTP, interman, netstat, NFS, NIS/YP, nntp, telnet, tftp

WWW Servers: Apache, CERN, NCSA, Netscape Commerce, Alibaba, Webquest, Sapphire web, Purveyor, EMWAC, Commerce Builder.

WWW Clients: arena, Chimera, Emacs, Explorer, gopher, lynx, Mosaic, Netscape, Opera.

Databases: Oracle, DB2, SQL2000, MySql, Sybase ASE. Access, DB4, Paradox, FoxPro, and SQL.

Devices: CD/DVD-ROM/+- (r, rw) drives, concentrators, 8mm/DAT/DLT tape drives and stackers. Graphics tablets, hubs, raid storage arrays, modems, digital cameras, routers(Cisco), switches(Cisco, 3M, AT&T, HP), some PBX and wireless LAN equipment.

Servers: Microsoft Application Center, Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Content Management Server, Host Integration Server, Microsoft Internet Security and Acceleration Server, Microsoft Identity Integration Server, Microsoft Virtual Server, Microsoft SharePoint Portal Server, Systems Management Server, Windows Small Business Server, plus proxy, gateway, and network servers from various vendors.

Education: University of Colorado at Boulder. Boulder, CO 1992 --> 1995

Computer Science, and Electrical and Computer

Engineering – 1992 May 1995

Adams State College. Alamosa, CO 1995 --> 1998, 1999 --> 2002

Studied courses in real estate and psychology.

University of Central Florida. Orlando, FL 1997

Master/Bachelor of Science in Computer Science

Master/Bachelor of Science in Computer Engineering

Master/Bachelor of Science in Electrical Engineering

Master/Bachelor of Science in Management Information Systems

Bachelor of Science in (Applied Mathematics, Psychology, Finance, Health Information Management, Health Services Administration, Athletic Training, Hospitality Management restaurant and Food service management) Classes were similar.

Certifications:

Certified Information Systems Security Professional (cissp)The Worldwide Institute of Software Architects Practicing MemberRed Hat Certified Engineer (RHCE Linux 8 & 9 & Enterprise 3)Cisco Certifications: (CCNA, CCNP, CCDA, CCDP, CCIE, CCSI)IBM Certified Enterprise Developer – Websphere Application Server v4IBM Certified Solution Developer – Visual Age for Java v4IBM Certified Solution Expert DB2 v7.1 Family Application DevelopmentIBM Certified Solution Expert DB2 v7.1 for unix, windows, and os/2IBM Certified Systems Expert Websphere Application Server Advanced v4.0IBM eServer Certified Specialist pSeries AIX System AdministrationMicrosoft: (Microsoft Certified System Engineer (MCSE 2000 & 2003)Security, +InternetMicrosoft Certified System Administrator (MCSA 2000 & 2003)Microsoft Certified Professional (MCP 2000 & 2003)Microsoft Certified Database AdministratorMicrosoft Certified Solution Developer .net)Microsoft Certified Application Developer .net

Sun Certified Security Administrator (SCSecA Solaris 9)Sun Certified Network Administrator (SCNA Solaris 8)Sun Certified System Administrator (SCSA Solaris 8)Sun Certified Workgroup System Engineer (SCWSE Solaris 7, 8, 9)Sun Certified Programmer (Java)Sun Certified Enterprise ArchitectSun Certified Certified Web Component Developer for the Java 2 Enterprise Edition

Master Certified Internet Webmaster (CIW) AdministratorCertified Internet Webmaster (CIW) Security AnalystCertified Internet Webmaster (CIW) ProfessionalCertified Internet Webmaster (CIW) Associate

CompTIA: (Security+, CompTIA Server+, CompTIA Linux+, CompTIA Network+, CompTIA A+, CompTIA i-Net+, COMPTIA IT PROJECT+ CERTIFIED PROFESSIONAL)

Citrix Certified Administrator, Professional (CCA MetaFrame 1.8, XP, Winframe)

Master Certified Netware Engineer(Windows Integration, Messaging, Unix Integration, Management)

Certified Novell Administrator (CNA NetWare 6)

Check Point Certified Security Engineer

Check Point Certified Security Administrator

Oracle8i Certified Database Administer

Oracle Certified Professional Internet Application Developer, Oracle Forms Developer Release 6/6i

Linux Professional Institute (LPI) Certified Level 2 (LPIC-2)

Linux Professional Institute (LPI) Certified Level 1 (LPIC-1)

Master Certified Novell Administrator/Engineer (Integration: Unix, NT, Messaging, Intranetware, Management)

References:

Deb Nelson 719-***-**** (Adams State College Rex Activity Center Director)

Gary Jones 719-***-**** (Adams State College Director of College Center)

Trace Archuletta 719-***-****

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