Project Manager Oracle
Resume:
CSF Consulting Services, Inc. Tammy Bagwell
Atlanta, GA
*****.*******@*************.***
Summary
Ms. Bagwell is an information technology professional with over fifteen years consulting experience across several industries as a project manager, team lead, functional specialist, business analyst, trainer, production support analyst, and techno-functional designer. Oracle*Financials and Project Accounting have been a key focus of Ms. Bagwell’s career including all aspects of implementations, upgrades, project planning, and project and team management. She is well versed in business and financial issues faced by these areas as well as the systems to support them and has managed both small and large teams. She has also served as the acting IT Director for a recent client. Process reengineering projects have benefited from her guidance to reorganize the workflow for financial areas, as well as to identify business metrics for performance evaluation. Ms. Bagwell has implemented and supported various financial and operational applications, so her understanding of accounting and operational needs ensures a well integrated solution. Her hands on experience and team management go across all financial, project, purchasing and inventory applications and she has demonstrated the ability to manage multiple projects and initiatives simultaneously. Key clients have included: ACT, Welding Services, Inc., Cingular Wireless/AT&T, AirTouch Communications, Infor Global Solutions, Inc., aQuantive Inc., Frito-Lay, Lend Lease, Altec Industries, Relera, MITRE Corp., Olsten Staffing Services, ConAgra Foods, Nationwide Anesthesia, TUSC/Rolta Company
Professional Highlights
Strong skills in managing and planning functional implementations and customization projects, including interfaces to legacy systems, data conversion exercises, and system upgrades Ability to manage both large and small teams and provide detailed workplanning, analysis, quality and risk managementExperience in managing full IT organizations including applications, networking, help desk, phone systems, etc.Hands-on Oracle E-Business Suite specialist with many full life-cycle implementation engagements, all successfully completed on time and within budgetOver ten years of experience with Oracle applications including functional roles, technical roles and supervisory positions in areas ranging from accounting and finance to operations Knowledge and experience with all Financials, Projects and Procurement modules including the Self-service or Internet extensions (i.e., Oracle PTE/Internet Time, Internet Expenses and iProcurement). Special expertise in integration of these modules and the impact that changes in one area have on the rest of the system Managed or participated in successful Oracle engagements with clients ranging from large multinational conglomerates to small private companies Developed and delivered numerous on the job and classroom end-user training programs to ensure clients realized the greatest level of functionality with the systemProvided post-implementation support for systems live on Oracle including answering end user system and accounting questions and extending the current configuration with additional functionality
Selected Project Experience
Wireless Telecommunications Company (Atlanta, Georgia)
Acting Technical Director of FA Financial Systems and FA Discoverer reporting. Responsibilities included staff direction, management reporting, issue tracking and resolution, accounting operational and reconciliation support, close calendar maintenance, nightly, weekly and month end close processing, communications, training, documentation, functionality and break-fix testing, SQL query creation end execution for research and reporting, and production support activities for Oracle 11i Fixed Assets and Project Accounting systems, as well as Discoverer 10g reporting for financial systems with an asset base of over 6 million assets. Participated in upgrade from Oracle 11.5.8 to 11.5.10. Also responsible for Oracle FA system activities for an asset conversion of 300,000 assets related to acquisition activities. Participated in team to convert and merge current applications and functionality into corporate Oracle Release 12 including requirements gathering, functional design, gap analysis, issue identification, recommendations and resolution, conversion planning, and integration with legacy systems primarily Supply Chain and Asset Tracking applications.
Education and Career Planning Organization (Iowa City, IA)
Provided remote implementation and production support for Oracle 11i (11.5.10.2) Projects module. Designed burdening, allocation, and miscellaneous transaction configuration. Translated accounting requirements into configuration design. Reviewed and provided input and feedback on full module design. Designed and documented user procedures. Designed and delivered user training on Project processes, functionality, integration and system usage.
Oracle Consulting Firm (Chicago, IL)
Serve as Project Accounting subject matter expert for a Firm that provides Oracle Consulting resources and expertise. Provide advisory review services to support multiple clients and project engagements. Review and provide best practices input and quality control feedback on project deliverables. Gather client requirements and translate into design. Provide training and remote post-implementation support for consulting customers.
Staffing Services Company (Atlanta, Georgia)
Provided production support on Oracle 11i (11.5.10.2) Payables, Receivables, and General Ledger during and following go live. Assisted client with accounting requirements and month-end close. Re-engineered client AP payment and AR invoicing processes. Added functionality for Wire Payments, Customer relationships, AR adjustments, AR Statements, Dunning Letters, and reporting. Developed and delivered user training on Financials modules. Implemented Cash Management for bank statement reconciliation.
Software Development and Professional Services Company (Atlanta, Georgia)
Provided functional and technical production support in the areas of Projects, Purchasing, Payables, and iExpense for company live on 11.5.10.2. Additionally, designed and tested significant process and configuration improvements. Re-designed and configured project-related account generator workflows. Partnered with client functional resources to provide training and knowledge transfer. Performed analysis and preliminary design for future iProcurement implementation.
Wireless Telecommunications Company (Atlanta, Georgia)
Developed and delivered training for Oracle Projects 11i. Developed materials and exercises for 2 courses; a 2-day course for accountants and non-network personnel, and a 3-day course for network project managers. Trained approximately 150 participants in 10 classes. Training was significantly behind schedule and had quality issues when Ms. Bagwell joined the engagement, but she was able to bring the training development back on schedule and met all deadlines with quality materials. Also provided end user support at go-live. Following go live, Ms. Bagwell was involved in post-implementation support and design and testing of additional functionality for Projects and Fixed Assets.
Wireless Telecommunications Company (Atlanta, Georgia)
Business analyst for conversion of in-service assets to Oracle 11i related to merger activities. Responsibilities included detail design, documentation, testing and validation. Team converted over $10B in assets. Key resource for post implementation clean up activities. Additionally, participated as a business analyst on the team to execute rationalization activities into the FA subledger. Responsibilities included high level design, detail design, workplanning, documentation and testing. Over $1.3B in assets were rationalized and depreciation acceleration activities were booked.
Services and Welding Company (Atlanta, Georgia)
Reviewed current processes and configuration for a $150M services company that had been live on Oracle Release 11.0.3 for 18 months. Provided and implemented recommendations around Project Costing, Project Billing, Legacy Time and Expense integration, Accounts Receivable, Accounts Payable, Purchasing, Inventory, General Ledger, Budgeting, and Cash Management. Supported configuration for use of new functionality. Trained and supported users across all functional areas. Designed, developed and tested reports for all applications utilizing Oracle Developer. Designed and developed email alerts. Updated Account Generator workflows. Provided technical and functional expertise for interface and enhancement development. Supported several accounting audits.
After initial Oracle applications work, served as Acting IT Director for 6 months. Managed internal IT staff in areas of network administration, applications maintenance and development, help desk support, IT purchasing, software licensing, hardware tracking, telephony support, audio visual maintenance, database administration, email administration, and software training. Created scalable organization that will facilitate company growth of 100% in next 5 years including defining resource needs and roles. Initiated and facilitated a cross-organizational task force to facilitate communications and requirements gathering. Added structure to a growing and developing organization and served as the liaison to executive management. Planned and managed several IT initiatives including company relocation, integration with a new parent company, migration from Windows NT to UNIX, application development/enhancement process definition, email migration from hosted environment to internal Microsoft Exchange Server, improved integration and use of systems internationally, disaster recovery plan development, legacy system enhancements and documentation, end user training development and delivery, security enhancements, and help desk status tracking. Developed and communicated IT policies and procedures. Assisted in selection of full time IT Director and facilitated transition.
After transition to new IT director, designed and developed several key project and purchasing reports using Oracle Reports 6i. Performed functional design and testing of a billing and revenue extension. Determined configuration requirements for separating European operations to it’s own operating unit and implemented the Netherlands localization. Performed cutover activities. Supported budgeting and year-end user processes. Performed preliminary planning for an upgrade from Oracle Release 11.0.3 to Release 11i and developed integration and user acceptance test plans for the upgrade.
Mid-Market Digital Marketing Company (Seattle, Washington)
Performed post implementation support for Oracle 11.5.9 in Project Costing, Project Billing, Receivables, Payables and General Ledger. Company was struggling after rapid implementation and needed to close their books to meet a tight audit deadline. Added missing functionality, provided business and application support and training to end users. Identified and resolved significant show stopper issues to help client meet deadlines. Led key initiatives to address requirements for multi-currency across all applications, revenue forecasting entry and reporting, and custom invoicing development. Additionally, Ms. Bagwell participated in efforts to integrate two recently acquired companies into the corporate applications and processes.
Wireless Telecommunications Company (Atlanta, Georgia)
Project Manager for a process design effort including planning for a series of facilitated workshops incorporating best practices and benchmarks around process design and identifying follow-up issues in anticipation of an upgrade effort from Oracle 10.7 and JDEdwards to Oracle version 11i. Process areas included General Ledger, Fixed Assets, Project Accounting, Accounts Receivable, and Inventory. The team had approximately 12 team members and each workshop held approximately 30 participants.
Fortune 100 Consumer Business Company (Omaha, Nebraska)
Served as deployment lead for large Oracle General Ledger and Fixed Assets implementations at a Fortune 100 Consumer Business Company. Responsibilities included developing detailed workplans, determining deployment and data conversion strategies, organizing the liaison team for the business sites, managing cross team integration, performing contingency planning, performing QA, and cutover planning and execution.
Wireless Telecommunications Company (San Francisco, California)
Served as a team lead for Project Costing, Fixed Assets, and Inventory for a company undergoing a shared services implementation of Release 11 Oracle Financials. Managed a team of 20+ resources through the full life cycle implementation. In addition to coordinating the work efforts across the three modules for which she was responsible, she also participated in workplanning, conceptual and detailed process design, metrics and benchmark planning, configuration, testing, roll-out and training with a focus on the Project Costing module.
Consumer Business Company (Plano, Texas)
Served as project manager for a Purchase to Pay, Other Goods and Services Oracle implementation. Modules implemented include Oracle Accounts Payable, Oracle Purchasing, Oracle iProcurement, EDI, Business Objects, Paymentech PCard. Performed scoping and workplanning activities for the team with a focus on process design, deployment and rollout. Facilitated process design sessions for purchasing. Worked with client manager counterpart to manage team of 25 – 30 full and part time team members to deliver live system on time and on budget. Large change management component.
Staffing Services Company (Iselin, New York)
Served as a team lead for the Billing and Accounts Receivable team for a major staffing services company consisting of over 700 locations. Project included a large scale implementation of Release 10.7 Oracle Financials, PeopleSoft Payroll and a Powerbuilder front-end. She participated in work planning, requirements gathering, conceptual design, configuration, and interface design.
Facility Management Company (Atlanta, Georgia)
Led quality and risk assessment of existing Oracle implementation effort and ability to go-live at a facility management company. Performed analysis and delivered recommendations. Advised on organization design and performance support. Built relationships at the CIO level.
Manufacturing Company (Birmingham, Alabama)
Led full scoping and planning effort for full 18 month implementation of Release 11i Financials, CRM and Manufacturing modules. Project included approximately $6.2 M in consulting fees.
Government Contractor – Public Sector (McLean, VA)
Served as team lead for an Oracle Project Accounting and General Ledger project for a major Federally Funded Research and Development Center (FFRDC). Initiative included an inventory and cost accounting change, simplifications to overhead allocations, and design of archive and purge programs. Organized the functional and technical analysis, design, and implementation of a travel system solution utilizing Oracle Project Accounting. Performed test planning and report design activities.
Employment
Aug, 2001 - CSF CONSULTING SERVICES, INC ATLANTA, GA
Present President, IT Management, Project Management and Oracle Applications Consulting
Jan,1997 to DELOITTE CONSULTING ATLANTA, GA
Aug, 2001 Senior Manager, Oracle Service Line, Communications Industry
1993 – 1996 ANDERSEN CONSULTING WASHINGTON, DC
Experienced Senior Consultant
1991 – 1992 VECTOR MARKETING CORPORATION HARRISBURG, PA
Branch Manager and Salesperson
Education
B.B.A. Marketing, Summa Cum Laude, James Madison University
Oracle Training and Application Experience
Oracle Applications: Project Costing, Project Billing, General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, iProcurement, Inventory, Purchasing – Releases: 11i (through 11.5.10.2 patchset M), 11, 10.7, 9.4. Exposure to Release 12
Development: SQL*Plus, Toad, Oracle Reports, Oracle Workflow
Oracle Training: Introduction to Oracle, Oracle Accounts Payable, Oracle Accounts Receivable, Oracle Projects, Oracle iProcurement, Oracle Reports 2.0, Oracle Forms 2.3
Publications
AppsWorld, Rapid Implementations in the Communications Industry, February 19 – 23, 2001ECO/SEOUC, (East Coast, Southeast Oracle Users Conference), Integrating Oracle Inventory and Projects: The Good and the Gotchas, Presentation March 19-22, 2000.
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