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Sales Customer Service

Location:
Lone Tree, CO
Posted:
January 24, 2013

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Resume:

Trevor Martin

**** ****** **** ********* *****, CO 80130 720-***-****

****.****@*****.*** www.linkedin.com/in/trevormartin

Accomplished Senior Executive

**-**** ***** ** ************ Experience in Leading Teams & Organizations from Startups to Fortune 500 Companies with Exceptional Business Acumen & Professional Expertise in Strategic Planning, Operations Management & Information Technology

PROFESSIONAL PROFILEWell versed in leading daily operations and long-term business activities with full P&L accountability. Proven experience in developing and managing several corporate functions including accounting, finance, operations, information technology, business development, sales, and marketing. Successfully developed and refined numerous business processes and management practices including lead generation, lead conversion, service delivery, customer service, strategic planning, technology implementation, corporate governance, and operations management.Articulate communicator with excellent interpersonal skills and proven ability to lead successful cross-functional teams.

EXPERTISE

Executive Management Corporate Development IT Planning & Implementation Product Development

Team Leadership & Mentoring Sales & Business Development Corporate Accounting & Finance Entrepreneurship

Organizational Development Start-up & Early Stage Turnaround & Restructuring International Business

PROFESSIONAL EXPERIENCE

FIREPRO PROPERTY RESTORATION, Denver, CO 2009 - 2012

Chief Executive OfficerLed turnaround activities by successfully orchestrating the buyout of existing investors and business partners. Rebranded company with a new trademark, name, logo, website, and marketing materials. Developed, implemented, and managed multiple business processes including lead generation, sales pipeline management, service delivery, customer relationship management, social media, document management, and other IT systems and corporate services.Successfully settled multiple employee, vendor, and customer disputes and legal actions from previous business practices and operations.Developed a proprietary lead generation system using state-of-the-art technology. Completed 100+ restoration projects generating more than $5M in revenue. Awarded BBB 2009 Gold Star Award.Created and successfully executed exit strategy with creditors, employees, vendors, and customers concluding all business operations and activities.

COMPASS BUSINESS PARTNERS, Lone Tree, CO 2008 - 2009

Founder / Managing Member / Senior Business Consultant Founded specialized business management consulting firm assisting small and medium-sized businesses to develop, manage, and grow into successful organizations. Developed modular business development methodology to analyze, plan, implement, and manage client improvement initiatives. Advised leadership of Fire Restoration Services. Ultimately, role expanded into CEO of FirePro Property Restoration.

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Trevor Martin

5515 Samuel Peak Highlands Ranch, CO 80130 720-***-****

****.****@*****.*** www.linkedin.com/in/trevormartin

PROFESSIONAL EXPERIENCE (Continued )

COCAT, Denver, CO 2001 - 2007

Chairman / President / Chief Executive Officer Led and managed more than 50 employees within daily and long-term business operations with full P&L accountability. Developed, implemented, and managed several corporate functions including accounting, finance, operations, information technology, business development, sales, and marketing.Implemented and refined corporate management practices including a scalable business model, strategic planning cycle, formal sales/marketing programs, robust systems, and technological innovations.Successfully completed 1000s of restoration projects generating more than $50M in revenue.Achieved year-over-year revenue and profit growth of 76% and 87%, respectively. Developed company into one of the largest of its kind in an industry of over 13,000 locations.Merged operations with largest vendor that resulting in improved efficiency and 15% increase in profits. Created commercial general contracting services division for capital improvement projects, remodeling, renovation, tenant finish, property additions, and other specialty trades becoming the company’s largest division within 2 years. Developed company Intranet portal to share real-time ERP information to increase efficiency.Successfully positioned, marketed, and sold company to a private equity group.

MONEYGRAM INTERNATIONAL, Lakewood, CO 1989 - 2001

Director / Retail Technology Developed and managed point-of-sale platforms for one of the world’s largest money transfer companies.Designed and implemented large-scale transaction processing systems that automated more than 90% of worldwide transaction volume, significantly reducing costs by 80%.Built and managed national and international client account relationships encompassing major retailers, financial institutions, banks, check cashiers, and convenience stores. Planned and managed multi-year international roll-outs of point-of-sale money transfer systems.Analyzed, recommended, managed, and awarded multi-million dollar contracts for capital purchase of hardware, software, and other IT related services. Developed and managed technology roadmap. Managed customer and internal requirements for product development. Led cross-functional project teams to develop and implement products.

EDUCATION & CERTIFICATIONS

REGIS UNIVERSITY, Denver, CO

Bachelor of Science, Computer Information Systems

Graduated with honors, Cum Laude

INTERNATIONAL CODE COUNCIL (ICC), Denver, Aurora, Colorado Springs & Ft. Collins

National Standard General Building Contractor (A) Certification

Licensed Class B General Contractor

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