Wheaton, IL *****
Cell: 630-***-****
Home: 630-***-****
**********@*******.***
http://www.linkedin.com/in/cnunkovich
ENTREPRENUERIAL OPERATIONS PROFESSIONAL
Providing profitability through effective resource management
PROFESSIONAL PROFILE
I am passionate about improving operational processes and helping businesses reach new levels of success.
Companies I’ve worked with have been thrilled with my ability to reduce labor costs, make processes more efficient, and negotiate better vendor contracts.
My 15 years of success in operations and finance have yielded hundreds of thousands of dollars in savings and exponentially greater benefits in human resources, sales, supplier management, and customer relations for the organizations I’ve served.
AREAS OF EXPERTISE
Labor and Budget
Management
Human
Resources
Cost Reductions
PROFESSIONAL EXPERIENCE
Operations Manager / Controller / Treasurer 2000 - 2010
Wikus Saw Technology Corp.: an international / multi-state distributor & manufacturer
Brought on at start-up as controller and grew to direct operations for multiple offices and warehouses, plus managed employees in 11 states.
Reduced operating costs by 12% through vendor selection and contract negotiationReduced labor costs by 25% through workforce reductions, job restructuring, and cross trainingSaved over $40,000 annually by switching from vehicle leasing to national purchasing contractDecreased inventory by 2% by transferring stock and making substitutionsLowered COGS by $60,000 annually through improved planning and JIT orderingReduced AR from over 150 days to within 45 daysNegotiated over $170,000 in savings related to relocation, & eliminated depreciation on build-outKept employee turnover low (90% surpassed 3 years) through employee development & recruitingComposed ISO manual and achieved all ISO re-certifications and yearly audits with zero NCR’sImplemented quality control system and kept return goods error rate under 0.01%Compiled safety manual and coordinated employee training, only 2 OSHA incidents in 10 yrs
Office Manager / Treasurer 1994 - 2000
Allstate Saws, Inc
Reduced staff by converting manual bookkeeping to computerized accounting system
Controlled operating cash flow, reconciled accounts, prepared budgets & audits
Wrote employee handbook, administered payroll & bonus structures for all employees
Assisted owner in orchestrating sale of assets and shut down of facility
Special Programs Consultant (inside sales) 1990 - 1994
American Office Equipment
Member: President’s Club
Exceeded 100% of $400,000 monthly sales quota for 30 consecutive months
Initiated & completed conversion of over 3,000 manual records to a fully computerized system
Increased department gross profit by 35% by increasing record keeping and billing efficiency
Developed and conducted training manuals / programs for new associates
EDUCATION
Northern Illinois University, DeKalb, IL May 1990
Bachelor of Science
Major: Business Management
Emphasis: Human Resources
Vice President, Sigma Iota Epsilon; Officers’ Award
Committee Chair, Management Student Advisory Board; Service Recognition
ADDITIONAL INFORMATIONProficient in Microsoft Office 2007
Skilled in CRM software
Adept with Windows & Mac platforms
Volunteer Treasurer for local chapter of national service organization; wrote chapter by-laws
Executive board member and Treasurer for community non-profit
EXCELLENT REFERENCES AVAILABLE UPON REQUEST
"I had the opportunity to work with Carol from 2007 to 2009 and was endlessly impressed by her dedication, business understanding, and savoir faire. Carol brought to the table a rare and valuable combination of professionalism and forthrightness. She was a breath of fresh air and my visits to WIKUS were always a pleasure thanks to her honesty, her broad and incisive understanding across a wide area of business management, and her willingness to work hard. Wherever her career takes her, I hope it's somewhere I can work with her again."
Rick Jones, Lead Auditor @ CWB Group