Diana Macedo Nuckles
Email: ********@*********.***
Address:
City: Ben Lomond
State: CA
Zip: 95005
Country: USA
Phone: 831-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Client-focused Travel Consultant skilled at multi-tasking and meeting tight deadlines.
Educational Background:
High School Dipolma from UNIVERSITY OF FORTALEZA, Santa Cruz CA 1/2001 to 6/2006 (Tourism)
High School Dipolma from Penn Foster Career School, Santa Cruz CA 1/2001 to 1/2013
High School Dipolma from Sigma Computer Science, Santa Cruz CA 1/2001 to 1/2013
Job History / Details:
Summary
Client-focused Travel Consultant skilled at multi-tasking and meeting tight deadlines.
Skills
Experience with custom tailored travel and vacation.
Client satisfaction
Customer friendly
Problem resolving
Excellent verbal communication
Fluent in english and portuguese
Experienced in Sabre, Vax, Classic vacations and Pleasant Holidays booking systems
Organized and detail oriented
Experience
June 2007 to March 2011
SANTA CRUZ TRAVEL, INC Santa Cruz, California
Travel Consultant
Responsible for airline reservations and ticketing as well as hotel reservations and assisting clients with their general travel needs.
January 2006 to March 2006
Praia Centro Hotel Fortaleza, Ceara/Brazil
Front Desk Agent
Responsible for guest check-in and check-outs and for the handling of other tasks pertaining to the front desk.
March 2005 to June 2005
Gran Marques by Sol Melia Hotel Fortaleza, Ceara/Brazil
Hotel internship
Learned and put into practice skills required in the diverse aspects of hotel management.
May 2003 to December 2003
Infraero Brazilian Airports Fortaleza, Ceara/Brazil
Airport Internship
Resolved and processed passenger complaints besides assisting passengers and the public with confirmation and consultation of flights in person and by telephone; aided passengers and airport employees in their activities throughout the airport.
Education and Training
JUNE 2006 UNIVERSITY OF FORTALEZA Fortaleza, Ceara
Bachelor of Arts Tourism
Bachelors degree in Leisure, Travel and Tourism.
2007 Penn Foster Career School Ben Lomond, CA
Travel School certification Leisure,Travel and Hospitality
Travel School
2002 Sigma Computer Science Fortaleza, Ceara
Certification in Microsoft Office Computer skills
Microsoft Word
Microsoft Excel
Microsoft Access