Adam Fritzler
*** ****** ** #***, *** Francisco, California, USA
***@*********.*** AIM: midendian
KJ6DYS
Scope
I am interested in the area where system operations and engineering overlap: maintaining, scaling, and
improving the availability of applications regardless of platform and location. This is often grouped into
operations engineering or devops, but a good analogy to what I do is the auto mechanic: every
manufacturer and engineering organization does things differently and I have seen, worked with, and fixed
systems from a good number of them, for a broad, pragmatic perspective on building and repairing new
systems.
Experience Summary
Knowledge of Linux, perl, C, GNU tools, and the UNIX mindset.
Strong belief in using instrumentation and monitoring to improve development and meet business
goals.
Development and operation of every level of programming, from embedded firmware to Java
servlets.
Expertise in the areas of mobile communications, instant messaging, peer to peer, and geographic
information.
Frequent work with users and developers in worldwide development teams.
Technical Expertise
Languages perl, C, HTML/CSS, javascript, python
Protocols Ethernet, Token Ring, IP, TCP, UDP, DNS, SSH, LDAP, BitTorrent
gcc, binutils, Linux kernel, make, autoconf/automake, Apache, bind, nagios, ganglia,
Software
svn, slapd, mysql, postgres/postgis
Systems Linux (Debian preferred), MacOS X, Microsoft Windows, NetBSD, FreeBSD
Platforms x86, Amazon EC2, Macintosh, Sun3/4, DEC
Foundry ServerIron, Netscreen firewalls (ScreenOS) and DX, Juniper routers and
Network kit
switches (JunOS), Force10, Cisco firewalls and routers, Isilon
Professional Experience
TiVo, Inc, Alviso, CA
Server Software Engineer (2009-present)
Develop and maintain server installation, upgrade, and data migration procedures.
Lead the resolution of issues discovered in deployed production systems, including data analysis,
designing fixes, and writing deployment risk assesments.
Build monitoring and system analysis tools.
Maintain and add features to in-house distributed configuration management system.
Operations Consultant, various companies (2009-present)
Specialize in migration to cloud hosting, automated system building, and system
monitoring/instrumentation infrastructure.
BitTorrent, Inc, San Francisco, CA
Operations Engineer (2006-2007)
Operations, Director (2007-2008)
Operations (Consultant) (2009-present)
Managed operations team in day to day operations as well as strategic architectural decisions.
Built sophisticated application instrumentation infrastructure to deliver real-time metrics to meet both
engineering and business needs.
Developed various systems for monitoring and characterizing the agents and traffic flow in the
BitTorrent network.
Assisted with architecting a 300-machine datacenter build-out, including configuration of multi-
homed Internet connections, layer 4 load balancers, and a multitier switch fabric.
Automated the installation and monitoring of the various components of the BitTorrent Entertainment
Network and BitTorrent DNA services.
Oversaw the reorganization of data center resources as business plans evolved, as well as building
a backup data center in Tokyo.
Integrated Media Measurement Inc, San Mateo, CA (2006)
Consultant (Network Operations)
System performance testing and comparison to certify new hardware for computation nodes and
database servers
Built new development cluster, including network, VPN, central authentication, and QA support tools
Assist developers in fault-tolerant cluster design and automation.
Rojo Networks, Inc. / Six Apart Ltd, San Francisco, CA (2005-2007)
Operations Engineer, Consultant
Deploy and maintain several different Tomcat and PHP-based websites in fault-tolerant
configurations.
Built out datacenter cage from scratch, including network and automated installation of new
machines.
Assist developers with code instrumentation, statistics, and lower-level tasks.
Blue Iraq FZE, Balad, Iraq / Dubai, UAE (2004-2005)
Co-founder, Chief Technology Officer
Oversaw the maintenance and expansion of the company's satellite IP network based on iDirect
technology.
Managed end-user Voice over IP network and connectivity to public telephone networks.
Developed techniques to improve the ongoing performance of voice and data traffic over satellite IP
links.
ActiveBuddy, Inc., Sunnyvale, CA (2000-2003)
Senior Software Engineer
Designed ActiveBuddy Interactive Agent hosting platform and coded the dispatcher and message
router components.
Involved designing a UDP-based inter-node protocol to exchange dynamic routing updates
and maintain a stable cluster topology after host failover.
Wrote components to connect to over a dozen different instant messaging networks, most requiring
reverse-engineering.
Led technical side of the BuddyScript Connectivity Services for wireless connectivity hosting
Started IMDSR project, including core and several modules utilizing a variety of devices to
provider connectivity to GSM and Mobitex networks.
Developed client software to bring ActiveBuddy Interactive Agents to the RIM wireless
email/PDA devices
TerraFone, Inc., Berkeley, CA (1999)
Software Engineer
Ported a real-time operating system from its native platform (the fixed-point Analog Devices ADSP-2181) to
the next-generation floating-point ADSP-21065L SHARC platform.
Wrote a series of tools to trap the execution of older, unsupported instructions and flag them
When possible, allowed instructions to be automatically replaced with the their SHARC equivalents
without interrupting execution
Kept within timing constraints for attached bit-banged serial devices and codecs.
Wrote adspsim, a software simulator for the ADSP-2181, as an intermediate tool
Patents
(Application Pending) A1-20030131061: Transparent proxy server for instant messaging system and
methods
Free Software Projects
timps (2004-present) - Transparent instant messaging proxy server
Creator, Maintainer, Primary Contributor
Developed modular architecture for IM routing and application hooks, including an RPC mechanism
for use between peered servers.
Wrote support for AOL Instant Messenger, MSN/Windows Messenger, Yahoo Messenger, and IRC,
among others.
Designed inter-server message routing architecture and protocol for use in building trusted networks
of IM users.
libfaim (1998-present) - Library to support AOL Instant Messenger protocol
Creator, Maintainer, Primary Contributor
Reverse-engineered the AIM protocol, examined packet traces and built tools to provoke the official
clients into behaving in certain ways to provide useful traces.
Provided freely available documentation on the protocol, in both code and prose.
Designed the libfaim API to track a changing client user base as instant messaging gained
widespread acceptance in free software world.
libnbio (2001-present) - BSD socket wrapper library
Creator, Primary Contributor
Light-weight, minimalist library for easing the use of non-blocking BSD sockets.
Supports Linux and FreeBSD quirks.
Winsock2 (Win32) sockets supported using event object notification with the same API as UNIX.
Included in Debian/Unbutu.
intermobi (2001-2003) - Independent TCP/IP implementation (project abandoned)
Creator, Sole Contributor
Specifically targeted for the RIM wireless device using Mobitex as a link-level transport.
Implemented support for:
IPv4 (minimum Host Requirements, multiple interfaces)
ICMP (echo and basic errors)
TCP (passive and active connects)
Includes a simple web server.
rimsim (2001) - RIM pager simulator for UNIX (project abandoned)
Creator, Primary Contributor
Parses the dynamic link tables from the RIM application binaries and binds them to an emulated
API, all other code runs natively on the host CPU.
Used as a testing and development platform for intermobi and other RIM projects.
tms380tr (1999-2000) - Linux driver for the Texas TMS380 Token Ring COMMprocessors (maintainership
transferred; in mainstream kernel)
Maintainer, Primary Contributor
Transformed the SysKonnect driver into a generic core and card-specific modules.
Wrote modules to support Madge and Olicom brand devices
Required reverse-engineering for initial support
Extensive lobbying to those companies brought publicly available programming
documentation
adspsim (1999) - Simulator of Analog Devices ADSP-2181 (project abandoned)
Creator, Sole Contributor
Implemented opcode-level simulator of ADSP-2181 fixed-point digital signal processor for UNIX
platforms.
Supports DSP code profiling
Offers hooks for emulating serial-port and memory-mapped devices
Non-Professional Interests
GIS, digital cartography, and geocoding
Cycling and bicycle building
Amateur packet radio
Aviation, air traffic control, and airfield operations
High-altitude balloons and amateur near-space technology
Landscape, low-light, aerial, and aviation photography