Software Training
Resume:
Robert Rice
Email: abqc58@r.postjobfree.com
Address: ***** ***** ***** *****
City: El Paso
State: TX
Zip: 79924
Country: USA
Phone: 915-***-****
Skill Level: Experienced
Salary Range: $60,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Robert E. Rice
10678 Pearl Sands * El Paso, TX 79924 * 915-***-**** * abqc58@r.postjobfree.com
Network Administration ~ IT Technical Support ~ Systems Support ~ Help Desk Services
Summary of Qualifications
* International background in IT support services. * A+ and Network+ certified professional.
* Dual degrees in Information Technology. * Network and computer support experience.
* Able to plan and lead successful projects. * Excellent analysis troubleshooting skills.
Technical Skills
Operating Systems: CP/M, MS-DOS, Windows 95-7, MVS/JES3
Applications: MS Office, Access, Project, SQL Server, MS Active Directory, Acrobat, Lotus Notes
Networking: LAN/WAN, TCP/IP, DHCP, WIFI, Canopy
Hardware: PC/server assembly and repair, peripherals, routers, switches
Development Tools: Assembly, COBOL, PL1, Pascal, C, MVS/JES3, JCL, FORTRAN, SQL, VB
Employment History
Fluor Government Group
IT Coordinator March 2010 July 2012
Camp Eggers, Afghanistan
Supervised one other Technician.
Responsible for Eggers and two other nearby bases.
Maintained all computers, and printers on the Fluor network.
Program and install Cisco Switches and network cables to expand and maintain the network.
Install and maintain all software needed by users.
Provide training as needed by users.
Kellogg Brown Root
Desktop Analyst
Various Bases, Afghanistan November 2005 March 2010
Maintain all computers on the KBR network.
Program and install Cisco Switches and network cables to expand and maintain the network.
Install and maintain all software needed by users.
Provide training as needed by users.
Repeated sessions as fill in Supervisor for Camp Phoenix, Afghanistan
Camp Stronghold Freedom, Uzbekistan October 2003 November 2005
Supervise single-facility Army Education network comprising 12 PCs. Monitor operation of facility and perform network operation via Domain Console.
Carry out all hardware and software installations, configuration, and maintenance. Create, reset, modify, and delete user accounts as required, using Active Directory.
Troubleshoot and resolve user and technical issues relating to connectivity, hardware, and software.
Conduct user training in areas such as computer operation, software, Windows, and MS Office.
Dramatically improved computer performance and reliability through effective software maintenance.
Developed movie tracking DB for MWR Movie checkout using MS Access, SQL VB
Rice Information Technology Services, El Paso, TX 2001 2003
Independent Computer Consultant / Sole Proprietor
Established and managed private technical services consulting firm. Provided computer and network troubleshooting, repair, installation, and hardware/software support for individuals and businesses.
Worked with clients to determine needs, selected hardware and software, and carried out installation and configuration of PC systems and small networks. Additionally performed upgrades.
Prepared and delivered training to customers in computer operations and systems.
Spectrum Imaging Systems, El Paso, TX 1989 2002
Technical Representative
Maintained and repaired complex computerized digital duplicators, Spirit duplicators, varitronic lettering machines, and computer network interfaced digital duplicators.
Tested equipment upgrades under various working conditions and provided evaluations.
Collected and analyzed digital and analog data for fault isolation and repair. Utilized blue prints, schematics, and test equipment.
Promoted to position of Service Supervisor for subsidiary company, Digitech Reprographic Systems, 1995 to 1996, until dissolution of subsidiary.
Previous Experience
Seven Oaks Corporate Information Services, El Paso, TX 1985 1988
Computer Operator
Initiated job streams, ensuring compliance with scheduling and order of jobs. Loaded tapes.
Printed and separated reports. Assisted with restarting of jobs after abnormal terminations.
Texas Transportation Institute, College Station, TX 1984 1985
Computer Programmer, Operations Research and Systems Analysis Program
Played key role in development of database for Accident Analysis Division.
Utilized WYLBUR Pre-Processor programming language for database construction and updating, and SAS for report generation.
Coded various programs in Assembly language and carried out storage file reproduction.
Assisted with installation of RS232 network for print sharing and file exchange.
Education
University of Phoenix
MS in Computer Information Systems (2001)
BS in Business Information Systems, with Honors (1999)
Professional Development Training
Course work in Computer Science and Nuclear Engineering, Texas AM University
Training in STC CMMI guidelines for Project Management
Training in Software Engineering
Licenses Certifications
CompTIA A+
CompTIA Network+
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