Customer Service Quality Control
Resume:
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Doug
KelvinQualified Candidate
***** ******* ***** ***** ****** Valley, CA. 92553
Phone: 951-***-****
E-mail: *****************@*******.***
OBJECTIVE:
My career objective is to bring added value to an office team with my work experience, skills, and education.
EDUCATION:
10/2004 - 1/2005 Everest College College courses in
Criminal Justice
10/2002 -11/2002 Mt. San Jacinto College Some Administrative
Justice classes and
PC-832 class.
10/2001- 1-2002 Mt. San Jacinto College Private investigations I
Certificate
ADMINISTRATIVE SKILLS: TECHNICAL SKILLS:
Data Entry, Word, Excel, Access, PowerPoint * Camera OperatorPhone Etiquette * VideographyReporting Skills * Still Picture Camera
WORK HISTORY:
West Coast Consolidators Adelanto, CA 01/2007 - Current
Warehouse Manager
9517 Commerce Way
Adelanto, CA. 92301
Supervisor: Bruce Kelvin
Type, file, sort, fax and process invoices. Assist in mail room by sorting and distributing interoffice mail.Microsoft Word, Excel, and PowerPoint.Maintain supervicion in warehouse Performed product merchandise coordination and quality control.Ship semi truck parts thru out the US and Canada.Supported shipping and receiving deliverables to meet daily deadlines.
.
Sun City Civic Association Sun City, CA 01/2005 - 09/ 2007
Code Compliance Investigator
26850 Sun City Blvd.
Sun City, California 92586
Supervisor: Don Miller
Code Compliance Report / OfficerType, file, sort, fax and process reports.Microsoft Word, Excel, and PowerPoint. Enforce CC&R's of the Home Owners Association Check for weeds, debris, underage occupants, and illegally parked vehicles.Operate standard office equipment well skilled with video camera, and still picture camera.Skilled in the Performance of surveillance and skip tracing abilitiesAssist in investigations unit, sued warnings to residents for violation correction.Provide information to the public concerning departmental safety operations.Skilled in background checks and record searches.Worked with Haines Directory for Riverside and San Bernardino Counties.Testified in court when needed.
Get Go Process Service San Jacinto, CA 9/1998 - 06/2005
7 Years Business Owner / Self Employed / Private Investigations
1762 The Willows
San Jacinto, CA 92583
Established and implemented business procedures and policies. Performed my own business transactions such as filing, faxing. Implemented skilled background checks and records searches. Operate standard office equipment well skilled with video camera, and still picture camera.Skilled in the Performance of surveillance and skip tracing abilitiesMaintain daily reports and testified in court when needed.Performed self investigations and controlled conflict resolutions.Provide information to the public concerning departmental safety operations.Dealt with Attorneys on a daily bases with investigations.Served Legal documents for the court.
WORK HISTORY:
Uni-Bond Lighting and Safety Ontario, CA 08/2001- 02/2002
Warehouse Manager
3969 Guasti Rd, Ste A
Ontario, CA 91761
Trailer aftermarket distribution center.Performed product merchandise coordination and quality control.Supported shipping and receiving deliverables to meet daily deadlines. Manage sale deals with many clients on daily bases. Type, file, sort, fax and process invoices. Assist in mail room by sorting and distributing interoffice mail.Microsoft Word, Excel, and PowerPoint.Skilled in interoffice Outlook.Supervised employee productivity.Customer service support facilitate and handle customer billing transactions
Riverside County Sheriffs Department Lake Elsinore 07/1986 - 07/1989
I was a Riverside County Sheriff explorer with the Lake Elsinore substation for three years. I assisted with homicide investigation, assault and robbery. Assisted deputies when writing reports on stolen vehicles. Controlled conflict resolution dialed with different personalities who need to be handled in a tactful and understanding manner.
Skilled in the Performance of surveillance, skip tracing abilities and record searching. Involved in missing person investigation and sheriff sponsor DARE program with the county . Assisted with the apprehension of criminal.
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