abqbvf@r.postjobfree.com
Rigby, Idaho
I ve been working for 11 years in technology focused mostly on providing excellent support for enterprise software applications to clients in Healthcare, Education, Airlines, and Government. For the last 5 years I ve dedicated my time working with windows servers, virtualization, web, and database servers in roles including Technical Implementation Specialist, Systems Administrator, and Support Manager. Most recently I was given the opportunity to lead a small team of developers, creating development processes and managing product enhancement timelines.About Me
• Windows Server & Desktops • Mac OS • Linux
• Active Directory • Asterisk VOIP • IIS, Apache
• MySQL, MSSQL • Virtualization • Cloud Computing
• VmWare View • Deep Freeze • Google PremierTechnologies
Brigham Young University – Idaho
Rexburg, Idaho
Information Systems
2003-2005 A+ Certification
Spokane, Washington
2000Education
10/2007 – 08/2011 Computer Lab Solutions Idaho Falls, Idaho
Systems Administrator / Support Manager
Worked with other team members to accomplish the goals of our
department.
Managed IT environment for 15 employee company including remote
employees.
Troubleshot and resolved an average 30 helpdesk tickets a week.
Virtual Servers, Active Directory, Exchange and VoIP Management.
Managed IIS and Database Servers. (ASP.NET, ColdFusion, PHP, SQL 2008,
Firebird, MySQL).
06/2009 – 04/2010 Computer Lab Solutions Idaho Falls, Idaho
Product Manager
Participated in product growth by helping define new products and features.
Created processes and managed development schedule to ensure on time
completion of assigned tasks.
Configuring Server test beds and created a beta testing program for
customers.
Maintained Source Code and Bug repository.
Met with team and management to ensure communication to achieve
expected results.
02/2005 – 10/2007 Policy Technologies Rexburg, Idaho
Technical Implementation Specialist
Traveled 50% to customer locations to install, setup, and train customers on
Policy Manager product.
Participated in sales conference calls as a technical liaison to
answer technical questions from Prospects.
Setup and Managed Exchange and Active Directory for 40 employees.
Performed helpdesk duties to resolve customer issues in a timely manner.Experience
Trying to get Certified
Thank you for visiting my online resume, please feel free to contact me anytime via the form below.
Cheers,
Ken Buska
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Trying to get Certified
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