Customer Service Information Technology
Resume:
Current Status: 'Available'
Hello
My Name is Ken Weeks, and I have a Bachelor's Degree in Network Communications and Management. I am a quick learner, very hard working, and loyal. Feel free to look over my resume and contact me with any other questions you may have, Thank you.
Technical Skills
PC/Laptop Repair 10 years
Active Directory 1 year
MS Office 10 years
Windows Server 2003 1 year
LAN Setup/Troubleshooting 5 years
Ubuntu/Apache/Nagios 6 months
Helpdesk/Customer Service 1 year
Work Experience
TekSystems/Boeing - Line of Business Application Support March 2011 - Present
Tier 2 research analyst providing application support to mechanics, engineers, and other Boeing employees and Partners
Day to day duties includeLine of business application troubleshootingTicket creation and escalations
Nettech Consultants - Bank of America Refresh Tech February 2011 - March 2011
B of A Refresh tech
Day to day duties includedTaking inventory of old and new equipmentUninstalled old equipment and packaged it for removalInstalled new equipment including Computers, monitors, and card readers. Erased old HDDs to ensure sensitive information was gone using GDisk
Pro Refrigeration, Inc. - Information Technology Intern Jul 2009 - February 2011
Under the guidance of the Director of Marketing and Information Technology I recieved hands on training in the network admin field.
My Duties included:Installed Nagios monitoring software on Ubuntu ServerUpdated Networked computers Using Windows Server Update ServicesRoutine maintenance including defraging drives and virus scans/removalMade CAT5 ethernet cables
Upholsterer Level III - Brandrud Furniture, Inc. Oct 2001 - Jun 2010
While working at Brandrud I rose to the top level of my position while going to school full time.
I worked very hard to become one of the top employees in my department while trying to learn new things that helped me advance in my position.
My job at Brandrud consisted of using various hand tools and other equipment to make furniture for hospitals and other medical and educational buildings.
In this position I was responsible for making sure the scheduled work was completed on time and in great quality.
In my last year I took more of a leadership role by becoming an interim lead for my department.
Education
DeVry University - BS Network Communications and Management Oct 2005 - Mar 2009
Specialized Course Work IncludesComputer Hardware Troubleshooting and Repair
Auburn Senior High - High School Diploma Sept 1996 - Jun 2001
Specialized Course Work IncludesDrafting using AutoCad and DataCadTyping ~50wpm
Ken WeeksNetwork Administrator
************@*****.***
www.KenWeeks.com
703 47th ST SE
APT C304
Auburn
Washington
98092
USA
Find me on...
Contact this candidate