Software Engineer

Thomas Vo

Email: *********@********.***

Address: **** ***** **

City: Sacramento

State: CA

Zip: 95828

Country: USA

Phone: 916-***-****

Skill Level: Entry

Salary Range: $33,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Thomas Vo

7424 Lidia Way, Sacramento, CA 95828

Cellular: 916-***-****

Email: ********@*****.***

Objective:

Seeking a position where my professional experience can add value to a strong computer skills. Also where my skills and abilities stand as an advantage for professional and personal growth.

Qualification Highlights:

* Monitored available disk space to ensure sufficient space for regular operations

* Assembled system and software application documentation

* Performed hardware and software support and installation

* Performed weekly back up of energy management data

* Operated computer help desk assisting users with problems and solutions

* Diagnosed hardware problems with modems, printers, cables, or telephones

* Knowledgeable in computer software, hardware and procedures

* Assisted in the installation, configuration, and management of a LAN network.

Computer Skills:

Competent using software including: Windows 95 to Windows 8, Linux (Ubuntu) and iOS (MAC) system, Microsoft Office 2003 to 2013, Out-look E-mail, Frontpage, Sharepoint, Publisher, VMware, Virtual PC 2007, Teamviewer, LogMeIn, Dreamweaver, Photoshop (expert), Corel Draw, Macromedia Flash, Visual Basic 6 and the Internet Browser (Internet Explorer, Mozilla Firefox, Opera, Google Chrome)

Hardware and Software Experiences:

Installing and Testing Cabling

Electrical Circuits

Editing Audio and Video Files

Support for peripheral equipments

Desktop Support and maintenance

Computer Assembly

Graphic Design (Photoshop, CorelDraw)

Team Support

LAN Installation

Remote PC/Laptop (LogMeIn, Teamviewer, VNC)

Design web page and editing (HTML, CSS, Javascript)

FileMaker Pro and SAP

Languages: English and Vietnamese

Certifications:

* Web Design, Certificate of Achievement 2007

* Occupational Safety and Health Administration (OSHA) 2006

* Microsoft Applications, MS Access, Visual Basic 6.0 2006

* Windows Server 2003 Administrator (MCSA) 2004

Work Experience:

Technician in Apple and Volt Corp., Sacramento, CA 2011 - 2012

* Adapters test, Iphone test, Ipad test, Hard Drive test (format HDD), Screen LCD test.

* Support Engineer testing products.

Computer Repair, Self-employed, Sacramento, CA 2008 - 2011

* Administer and support several wired and wireless home networks

* Network setup and configuration, Microsoft Windows, software installation and upgrade

* Third-party software installation and upgrade, anti-virus definitions update, Windows

service packs, security patches and fixes update

Graphic Designer, Self-employed, Sacramento, CA 2008 - Present

* Designing web pages including: layout, content, photos, music

IT/Office Assistant, NACA, Jamaica Plain, MA 2005 - 2007

* Performed hardware and software support and installation

* Participated in field installations, engineering and customer support

* Operated computer help desk assisting users with problems and solutions

* Diagnosed hardware problems with modems, printers, cables, or telephones

* Performed software and mechanical upgrades

* Performed routine maintenance on all types of computer equipment and printers

* Assisted users with daily operational issues, gave training in installed systems and programs.

* Installed, modified, and software systems and provided technical assistance and

training to system users

* Installed and tested new upgrade software releases as requested

* Skilled at diagnosing and repairing personal computers

* Demonstrated effective and consistent English/Vietnamese technical support at customer sites

Education:

Cosumnes River College, Sacramento, CA

Associate of Science Degree, Computer Science expected in 2015

Benjamin Franklin Institute of Technology, Boston, MA 2006

Major: Computer Information Science

Related Coursework:

Network Systems Administration

Network Client Systems Administration

Introduction to Information Systems Security

Intermediate Network Systems Administration

Ethical Hacking

Internetworking with TCP/IP

Client-side Web Scripting

Honors:

* Unsung Hero, Senior Superlative Award 2007

* Mathematics Achievement Award 2005

* Best Attendance Award 2005

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