Customer Service Sales

Rachel A. Osborne

**** **** ***** *****, ******* ON L4P 3E9

Tel : 905-***-****

e-mail : ******.*.*******@*******.**

An upbeat, self-motivated individual with solid communication, organizational, and computer skills.

Key Skills

Excellent communication and writing skillsWork effectively as an individual and a team playerProficiency in Microsoft Office Programs

Education

Medical Office Administration Diploma - 2010

Everest College, Newmarket, ON

The Medical Office Administration program provides theoretical and practical administration experience in a medical environment. The curriculum included experience in:CPR and First Aid Certification

Work Experience

Walmart Canada

Sales Associate / Cashier

Handling financial transactionsLed sales, customer service and merchandising activities for the departmentHandled customer inquiries and issues as they arose

Crossroads Chiropractic and Wellness Clinic

Chiropractic Assistant

2011- 2012

Patient Education in Chiropractic CareMaintain schedule of all patentsEstablish Care Plan for all patientsLearn and utilize the NexySoft ProgramParticipate in Marketing EventsMaintain patient flow of office

BAK Chiropractic

2010-2011

Assistant Office Manager

Booking and rescheduling appointmentsEducating patients about services

York County Sleep Lab

Internship

Administrative Assistant

2010

Prepare and maintain patient chartsSchedule and confirm appointmentsClerical duties such as faxing, emailing and organizing chartsMaintain patient test results for technologists’ reviewPrepare documents for doctor’s review.

Zellers

Part-time

Fashion Associate

2005-2010

Led sales, customer service and merchandising activities for the departmentSecuring and maintain jewelry counterEnsured all customers were satisfied and assisted when neededHandled customer’s concerns as they arose

Metro

Part-time

Customer Service Representative

2007-2009

Handling financial transactionsbalancing tills to ensure accuracy and complianceSales of lottery and transit ticketsCompleting Western Union Tranfers

Activities and Interests

Natural health and wellness.

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