Customer Service Insurance
Resume:
ABDUL AWAL
***-**** ***** ******, *******, ON
M3J 1M5
*****.******@*******.***
OBJECTIVE:
Seeking a challenging position in an insurance company where my Sales, Customer Service and knowledge of Claims and Underwriting can be utilized.
SUMMARY OF QUALIFICATIONS
Proficient in Automobile, homeowner’s and other personal line policies including commercial coverage, risk management and customer servicesSound analytical and technical skills in customer service, sales, claims and underwritingOutstanding interpersonal, negotiation and communication skillsExcellent team and individual leadership strengths to supervise staff An unwavering commitment to delivering professionalism and expertise to clientsCompleted two courses of the Chartered Insurance Professionals(CIP) Program and willing to complete the entire program
RELEVANT SKILLS
SALES
Performed Business Development Services which included calling prospective clientsCompleted Agency Administration Services which includes New Business File Review Calculated premiums and established payment method based on customers financial circumstancesContacted underwriter(s) and submitted forms to obtain binder coverage Monitored insurance claims to ensure they are settled equitably for both client and insurer
CUSTOMER CARE
Provided professional, friendly services to all customersHandled individual customer problems with dignity, courteousness, and importanceExplained advantages and disadvantages of various policies and promoted sales of insurance plansCalled current policy holders to deliver and explain policy, to analyze insurance programs and to suggest additions or changes to beneficiaries Customized insurance programs to suit individual customers needs while covering the variety of risksEnsured policy requirements were fulfilled along with appropriate form completionsCarry out administrative tasks, such as maintaining records and handling policy renewals
Abdul Awal 647-***-**** Page 2
WORK EXPERIENCE
Co-op student, Allstate Insurance Company, Toronto, ON August 2012
Teaching, Motivation and Administrative works 1995-2010
EDUCATION
Property & Casualty Insurance Program, Seneca College, Toronto ON 2012
Program coverage:
Property& Causality Insurance Licensing, Risk Management, Customer Service for the P&C Insurance Professional, Property& Causality Insurance Products- CAIB1 and Commercial Lines Products for the P&C Insurance Practitioner- CAIB2
Completed two courses of the Chartered Insurance Professionals (CIP) Program
Completed post graduate programs
VOLUNTEER WORK
Researcher, 2010-Present
Physical and Environmental Science Department
University of Toronto
References Available Upon Request
Contact this candidate