Sales Management
Resume:
Brent E. Carleton
**** ***** **. * ******,Mn. ***78
Cell Phone q 612-***-**** E-mail q *********@***.***
Store Director
qualifications profile
Results-driven Store Director with multi-store management history and track record for and launching and managing award-winning business operations and achieving/surpassing budget and profitability objectives in challenging economies. Dynamic leader and motivator with employee-empowerment leadership style and reputation for training, developing, and motivating high-performing management teams, bridging communications across all business layers, and inspiring team accomplishment. Master marketer and out-of-the-box thinker and strategist recognized for developing/implementing leading-edge marketing and merchandising strategies, outpacing competitive markets, and increasing brand presence and market share in corporate and privately-owned businesses. Creative and versatile professional with commitment to leadership and performance excellence.
career history
d. family foods, Wyoming, Michigan, 2009 - Present
(Privately-owned multi-million-dollar grocery chain.)
Store Director
q Managed store operation, recruited, hired, and directed 40 management, administrative, and store personnel, and consistently exceeded budgeted sales and net income objectives.
q Championed and introduced a team-focused culture and work environment, conducted weekly staff training meetings, and improved team morale, productivity, and retention levels.
q Cross-trained department heads and managers, bridged multi-departmental divides, promoted a store-ownership philosophy, and improved store financial performance and profitability.
q Restructured/redeveloped merchandising and point-of-sale displays, upgraded/implemented store presentation standards, enhanced store appearance and appeal, and created a unique and compelling customer shopping experience.
q Introduced an ethnic-centered product mix, provided specialized service offerings, increased store traffic, and created a new profit center.
q Designed, managed, and administered store operating budget, streamlined/reduced operating expense, and expanded profit margins.
q Strategically scheduled personnel, optimized shift coverage and labor utilization, and substantially reduced labor costs.
q Restructured/redefined operational policies, procedures, and protocols, implemented continuous improvements, and increased team productivity/efficiency.
q Evaluated supply costs, identified/leveraged potential cost-saving opportunities, and notably reduced waste and operating expense.
q Coordinated food safety, Health Department inspections and assured regulatory compliance with OSHA and State Health Department requirements.
q Established strategic vendor relationships, oversaw food procurement processes, and negotiated profitable vendor co-op and rebate agreements.
CUB FOODS, 1998 - 2009
(Publically-traded multi-million-dollar grocery chain.)
Store Director, Cub Foods, Shakopee, Minnesota, 1998 - 2009
q Managed Shakopee Cub Foods operation, oversaw 14 Department Heads and 180 associates, and exceeded budgeted net income objectives for 10 of 11 years in a company-leading multi-million-dollar operation.
q Earned highest ASI Food Safety score and delivered record-breaking national store performance.
q Led marketing initiative, hosted annual anniversary event, outperformed 200+ stores, and received the 2007 Grand Master Marketing Award and the Supervalu Master Marketer Award for 5 consecutive years.
q Planned and oversaw the execution of three store additions and remodeling projects, and decisively impacted store presentation and customer appeal.
Brent E. Carleton Page Two
career history
CUB FOODS, 1998 - 2009
Director of Operations, Radermacher Holdings, 2000 - 2003
q Recruited by SuperValu by the VP of Cub Foods to open and launch new store operation, trained/directed personnel, increased sales ninefold over previous business operation, and received promotion to Director of Operations for Radermacher Holdings.
q Directed Jordan Radermacher, Prior Lake County Market, and Shakopee Cub Food store operations, oversaw 280 management and associate personnel, and achieved/sustained tri-store operation profitability.
q Led community outreach initiatives, hosted/orchestrated community promotional events, and drove funding for the Carver/Scott County Humane Society and numerous non-profit organizations.
Store Director, Cub Foods, Burnsville, Minnesota, 1997 - 1998
Assistant Store Director, Rochester, Minnesota, 1993 - 1997
q Managed Burnsville store operation, directed 8 department heads and 120 associates, and exceeded net income budget objectives in a multi-million-dollar store operation.
q Developed/published staff newsletter, recognized personnel achievements, and promoted team culture.
Hy-Vee Food Stores, inc., 1987 - 1993
Store Director, Rochester, Minnesota, 1990 - 1993
q Led/directed 12 Managers and a 280-person work force, and drove sales and profitability in a multi-million-dollar store operation.
q Implemented performance management and accountability systems and processes, reviewed ongoing store performance, introduced process improvements, and increased staff productivity and store profitability.
q Conceptualized/introduced an "in-house" grocery service concept in a senior resident facility, provided resident specific product offerings, and earned community goodwill and support.
Store Manager, Estherville, Minnesota, 1987 - 1990
q Managed Estherville store operation, directed 6 department heads and 60 associates, and met sales volume objectives in a leading statewide grocery-chain.
q Introduced and established a store-based postal substation, trained personnel on postal procedures and protocols, and proliferated store traffic and popularity.
q Implemented aggressive point-of-sale and promotional programs, achieved recognition as a Top 3 grocery merchandiser among 106 retailers, and received the Iowa State Lottery Award.
q Co-sponsored, planned, and executed Estherville's first-ever golf tournament for junior golfers, recruited volunteer parent teams, and generated interest in a program that has continued for two decades.
professional organizations
q Minnesota Grocers Association, MGA Member
q Shakopee Chamber of Commerce, 1998 - 2008
q Rochester, Minnesota Chamber of Commerce, Community Relations Committee Member
q Maryville, Missouri Chamber of Commerce, Retail Committee Chairman
q Area Association of Business & Grocery, Recruitment Committee Member, Iowa
technical & core competencies
q MS Word, MS Excel, Windows XP/Vista, Lotus Notes, Insite Procurement Software
q Staff Training & Development, Budget Management, Control, & Administration
q Vendor Management & Negotiations, Marketing Program Development & Execution
q Project Management, Merchandising & Point-of-Sale Displays
q Performance Management, OSHA & Regulatory Compliance
education
coe college, Cedar Rapids, Iowa
iowa lakes community college, Estherville, Iowa
q Undergraduate Studies, Business & Accounting
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