Software Engineer Six Sigma

JAMES COSENZA

Hawthorne, NJ ***** l 973-***-**** l *************@*****.***

http://www.linkedin.com/in/jamesmcosenza

SOFTWARE ENGINEER

Extensive experience in all stages of the software development lifecycle (SDLC). Expertise in design, coding, testing and documentation in diverse industry environments including medical, defense and construction. Excellent problem-solving skills, able to collaborate with users and peers to find innovative solutions to programming challenges. Highly effective communicator, skilled in identifying user requirements to consistently meet and exceed customer expectations.

PROFESSIONAL EXPERIENCE

QUEST DIAGNOSTICS, INC., Madison, NJ 1999-2010

Senior Programmer/Analyst

Upgraded and enhanced specimen accessioning systems processing up to 60,000 specimens daily. Created and demonstrated operator GUI screens. Wrote user documentation and provided technical support.Reduced database update turn-around time by 95% resulting in increased lab efficiency and testing accuracy by developing a user-friendly interface program and training lab staff in its use.Reduced missing specimens and requisition forms by 90% by designing and writing a suite of tracking programs.Created productivity and efficiency reports for multiple specimen processing stations enabling the Specimen Processing Department to optimize staffing levels. Achieved 99% compliance for internal software project audits.Recognized with Achievement of Excellence Award for co-initiating a new and improved process for applying to internally posted positions by adding automated tracking.Collaborated on 7 Six Sigma projects including writing reports to identify root causes of lost specimens and call tests, thereby reducing customer inconvenience and associated costs for repeat testing. Responded quickly to user technical questions and concerns which contributed to higher levels of customer satisfaction and enhanced IT reputation for timely communications.

BAE SYSTEMS (formerly Manufacturing Technology, Inc.), Sparta, NJ 1997-1999

Senior Software Engineer

Recruited by site manager to support software development and testing efforts for tank gunnery training software in anticipation of armed forces contracts.Provided comparison analysis between legacy simulation system and current state-of-the art gaming graphics.

JAMES COSENZA 973-***-****

K. HOVNANIAN ENTERPRISES, INC., Red Bank, NJ 1996-1997

Senior Software Engineer

Developed and supported construction site inventory and cost management programs.Designed and wrote program to effectively report financial impacts of construction changes and enable timely profit analyses.Designed and coded program to track and report direct cost margins home-by-home, providing cost and revenue statistics which influenced future pricing decisions.

AVERSTAR, INC. (formerly Pacer Infotec, Inc.), Sparta, NJ 1995 – 1996

Defense contractor

QA ManagerWrote and implemented plan to use Software Engineering Institute (SEI) process assessment methodology to qualify for SEI maturity level 2.Developed and implemented site-wide process improvement plan for 3 software projects.Presented monthly process improvement meetings to engineers resulting in regular code reviews, coding standards, configuration management procedures, and testing procedures.

XYBION CORPORATION, Cedar Knolls, NJ 1989 – 1995

Pathology/toxicology laboratory software provider

QA/QC EngineerReduced test time by 75% by initiating and developing automated testing program and procedure.Increased test coverage from 75% to 100% by designing and programming a source code analyzer that identified all code paths, iteration limits and error messages.Wrote and instituted software and development procedures towards attaining ISO 9000 certification resulting in satisfactory customer audits.

Senior Software EngineerDeveloped and maintained pathology/toxicology laboratory software.

LOCKHEED MARTIN (formerly Ford Aerospace, Inc.), Colorado Springs, CO 1983 – 1989

Software EngineerLed team of 4 engineers in developing a distributed, interactive graphical simulation (Ada, C, FORTRAN, and SIMSCRIPT II.5 across 5 platforms).Developed an interactive 3D topographic map display program for presenting real-time air traffic data.Presented over 30 presentations of Lockheed-Martin’s Command Center Lab to over 150 national and international visitors, including government, military, media, and non-technical personnel.Developed and maintained satellite-tracking software for NORAD/USAF Space Command.Compiled and wrote training manual for new hires.

JAMES COSENZA 973-***-****

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Science in Astronomy, The Pennsylvania State University, State College, PA

Completed a variety of internal and external courses in Six Sigma, PMI project management, time management, written communications, and teambuilding.

TECHNICAL SKILLS

Programming Languages: FORTRAN, C, Java, Javascript, SQL, Ada, SIMSCRIPT II.5OS/Environments: OpenVMS, StarTeam, UnixConfiguration Management: CMSDesktop: Microsoft Word, Excel, PowerPoint, Outlook, Visio

INDUSTRY STANDARDS

Department of Defense Quality Standard DOD-STD-2168

HIPAA

ISO 9000

Six Sigma

Software Engineering Institute (SEI)

AWARDS

4 Thanks To You awards (Quest Diagnostics)

Achievement of Excellence Award (Quest Diagnostics)

Team of the Month Award (Lockheed-Martin)

AFFILIATIONS

Boy Scouts of America, Leader (1999-present)

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