Manager Network

Kevin Hatfield

CONTACT: abqbcz@r.postjobfree.com Phone Numbers Reviewed for Internet Posting

WORK EXPERIENCE

MAY 2004 FedEX Services Memphis, TN

PRESENT Senior System Programmer / Senior Technical SpecialistKnowledge of WAN backbones (OC-48, OC-32, SONET, VSAT, ATM, Frame-Relay, FDDI, HSSI, X.25.)Knowledge of WAN Telco carriers (DS3, DS1, T-3, T-1, ISDN, 56k, 19.2k, 9.6k.) Knowledge Network Security (SNMP, VPN, NAT, Pam server, Visual Uptime ASE, CiscoWorks2000 Cisco access lists, Cisco PIX, Checkpoint Firewall-1 NG, IPSec.)Knowledge of WAN Routing Protocols (EIGRP, IGRP, BGP.)Knowledge of LAN network protocols (TCP/IP, UDP, ARP, DHCP, Vo-IP, Fast Ethernet, Gigabit, HDLC, SDLC, ISL/802.1q, VLAN.) Unix HP Open view, Net-cool, Network Node Manager, Cisco2000 Networks, Bay/Nortel Switches and working with Nortel Utilities for DPN V.35 and Passport (TN3270 IBM net-view).Working Sun Solaris Sparc20 servers with monitoring utilities troubleshooting Troubleshooting with local Telco and large carriers with AT&T 3610, 3611, 3056 Para dyne MCI frame- relay New Bridge Main-street 3620 CSU/DSU modems, running loopback tests on modems. Also Assisting along with Telco technicians and FedEx Field Service technicians. Troubleshooting and configuring Cisco routers 7500, 6500, 4000, 3500, 2516, 1700, 1602, 1502. Cisco Catalyst Switches 1700, 1900, 6500Experience with UNIX Sun Solaris 6.5, 7.0,8.0,10 and basic Administration of HP Openview Understanding of AS/400 boxes and SNA equipment COS II Pbases and IBM AS/400 controllers.Also working with IOS upgrades and Change management, implementation of new routers. Experience with configuration of VLAN Switches with Cisco Systems in a Lab environment.Knowledge with Cisco Systems Technology

FEB 2005 Campbell Solutions Oxford, MS

Present Senior Network SpecialistAdministered Red Hat Linux servers: DNS (Bind), Mail (Sendmail), PPP, Web (Apache). Solaris / Linux / Windows (2000/NT/98/95) / Networking consulting, including: Assisting in administration of several production Sun/Solaris servers, including installation of business critical proprietary applications.Supported full range of problems on approximately 700 customer Linux/Windows 2003/Windows Adv. 2000 servers.Maintained and monitored, switches, console servers, and everything in our colo.Implemented several major network changes, introduced caching servers, Cisco PIX Vpns, BigIP Loadbalancers, and Cisco switches.Wrote scripts to automate all common functions, especially sendmail and webserver maintenance and configuration.

MAY 2002 Express Computers Oxford, MS

MAY 2003 Operations ManagerDesigned new network architecture for existing network and two new networks.Built two Windows NT4.0 LANs, utilizing HP & IBM servers, HP Switches, Cisco routers; Windows 2000, SunBlade (Solaris) and Red Hat workstations.Built Red Hat 7.2 RMON server utilizing SAMBA, Apache, Perl, SNMP, MRTGWebmaster for network administration group’s internal websiteSuccessfully implemented enterprise-wide platform standards. Led the MIS function to implement standard solutions and pricing for desktop, server, laptop, and ultra-light computing platforms, using single-vendor solutions.Successfully managed vendor relationships with strategic business partners. Provided leadership in relationship management, and product pricing negotiations with Sprint, Sungard Recovery Services, Worldcom, Dell, Microsoft, and others. This resulted in significant cost reductions.Handled all aspects of business ownership including: Payroll / Human Resources / Contractual agreements and business contracted sales.

JUN 1999 MCI Worldcom Oxford, MS

APR 2002 Engineering ServicesPromoted to third level support of the NOC. Provided technical support for Sprint NOC Engineers with technologies such as SONET, OC12, OC48, T1/T3, PPP, TCP/IP, BGP4, OSPF, DNS, NNTP, SNMP, SMTP. Guided remote-site Sprint long-distance technicians through complex Cisco router upgrades/repairs via telephone. Configuration and Troubleshooting of Juniper Routers NETWORK/SECURITY DESIGN: Designed networks for managed customers. Provided redundancy, load-balancing and high availability solutions utilizing DNS, BGP, HSRP, OSPF or RIP, PIM and VPN; advised customers on configuration of NAT, PAT and ACL’s to protect their networks and block denial of service attacks and IP spoofing.Administrated and managed this exclusive public peering point on the Internet. Managed network hardware and public peering equipment providing multi-gigabit connectivity and BGP peering between 8+ carriers including: AT&T, WorldCom/UUnet, Genuity/BBN, Level 3, Conxion, C&W, Qwest, NASA & many others. LINUX ADMINISTRATION: Built and administrated internal training server (TOPGUN) utilizing Red Hat 6.1, Apache, MySQL. 5 users as part of training team. Downloaded compiled and installed the latest Perl binary from CPAN. Administrated personal Solaris 2.6 workstation. Comfortable with NIS and NFS, fluent in 'vi', and a native pine user. Can write Perl, Tcl/Tk, Expect and shell scripts to access sendmail and BIND. Can start and kill processes and daemons, mount and fsck local filesystems, share remote file systems.PROJECT LEAD: Training. and third level support for Implementations in just under seven months. Supported Implementations engineers with customer connectivity via T1/T3, OCx connections. Interacted with customers to provide DNS configuration and support, BGP and static routing, load-balancing, HSRP, and general Cisco router configuration support for access lists (ACL’s). Duties also included:MANAGEMENT: Audit. Directed a rotating team of 5 engineers. Team recovered more than $2,500,000 in revenue and over 6,300 network access ports in less than six weeks. The team manually scrutinized a physical network of over 300,000 dedicated connections and 450 devices, comparing each port to information in three internal proprietary mainframe-based databases to identify discrepancies, billing and documentation errors and invalid port data.

Monitored 4 WANs, > 30,000 dedicated connectionsCreated 10-15 DNS zones, updated 40-50 records per day in BIND.Troubleshoot Cisco 7500, 12000 series routers; TCP/IP networking, Supported customers, monitored RF equipment, configured customer routes on Cisco and Skystream DVB devices.

PROFESSIONAL SKILLS

Involvement in a large scale projects with supporting, install, maintain and configuration of all large scale enterprise clusters with Windows NT servers, IIS 4.0 and Proxy2.0 setups for in-house network though outsourcing projects.

Maintaining and Supporting small Medical clinics for network outages in a timely manor through remote access and applying service patches and policies and licenses updates. Updating server scripts working PC Anywhere 9.0 or working onsite

Implementation and setup of Citrix Meta Frame 2.0 terminal consoles remotely for training of medical personnel in Paradigm software

Worked as the Microsoft – Enterprise Server standards manager for the Operations Technology Group within FedEx.

Direct support for global operations for Federal Express which consist over 3500 location in the world that we support in the Network Operation Center

Work along with other foreign Network Engineers in a Wide area Network Operations in Canada, Singapore, Asia, Brussels and Latin American for the Global FedEx Services

Involved in a large scale roll out of Point of Sales sites (Kinko’s) configure and set-up of Cisco and telecom equipment through AT&T

Also working with Cisco IOS upgrades and Change management, implementation of new Cisco routers and switches with Frame Relay through MCI.

Monitor and Troubleshoot routers and switches in the FedEx intranet which consist well over 1300 routers 750 switches and SNA controllers AS/400 and Microsoft IIS 4.0 servers

Ability to use Nortel DPN X25 packet switching Xterm console for troubleshooting Telecommunication issue with our WAN department

Experience in process for escalating issue with trouble circuits in Telecom in Customer Services issues

CERTIFICATIONS

Windows NT 4.0/3.5 MCSE MAR 2000

Red Hat Network Administrator DEC 2003

CompTIA Security+ NOV 2004

CompTIA Network+ May 2005

CompTIA A+ JAN 2003

Cisco Certified Network Administrator SEP 2002

ITIL Foundation Certified AUG 2007

EDUCATION

ASSOCIATES DEGREE - Computer Science

*References available upon request*

Contact this candidate