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Client Server Engineer IV at BB&TWhat is Linux?May 21, 2009 – Millennium Technology Consulting LLC Provides Free Software Options to Small and Medium Businesses

March 21, 2009

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Resume

David P. Both

Raleigh, NC

919-***-**** (Home) 919-***-**** (Mobile)

abqbaj@r.postjobfree.com

www.millennium-technology.com www.databook.bz

LinkedIn: www.linkedin.com/in/davidboth

Resume: www.millennium-technology.com/?page_id=158

Linux Engineer (RHCE)

A seasoned professional with extensive experience in the computer industry, much of which is with personal computer hardware, operating systems, especially Linux, and networking. Major strengths in Linux and Open Source Software, technical and non-technical problem solving, course development and training, communications skills, and Customer support.

Technical Skills

Operating Systems Languages Applications Other

Red Hat Certified Engineer (RHCE)

Older CertificationsSun Certified System AdministratorIBM Certified Systems Expert, Warp ServerIBM Certified Enterprise Comm. SpecialistIBM Certified Network Comm. EngineerIBM Certified Advanced eNetwork SpecialistIBM Certified Warp Server AdministratorIBM Certified Warp Server EngineerIBM Certified OS/2 Engineer Charter MemberIBM Professional Server SpecialistIBM Certified OS/2 Engineer (OS/2 Warp 3)IBM Certified OS/2 Engineer (OS/2 Warp 4)IBM Certified OS/2 InstructorIBM Certified Warp Server InstructorCertified Dell Technician PowerEdge Servers

Experience

Millennium Technology Consulting LLC March 2009 to Present

President and Senior ConsultantProvide consulting services specializing in Open Source Software and Linux. Provide end user and system administrator training for Linux and Open Source Software. Provide CompTia Linux+ and CompTia Linux+ Powered by LPI training.Develop and implement disaster recovery and continuity plans. Integrate hardware into a Linux environment for customers. Use virtualization with VirtualBox to enable Windows based proprietary hardware and software to run in a VM using XP and Vista.Write and maintain the Open Source Fedora Frog project. Create distribution RPMs for this project and post on Source Forge for world-wide distribution. There have been over 18,300 downloads of this program since 2007. Fedora Frog is a BASH script that uses a text mode, menu based interface for administrators to easily install applications and libraries that are not provided with Fedora, or which may not be installed by default.Featured speaker at POSSCON, 2011 in Columbia, SC.

BB&T December 2009 to December 2010

Linux EngineerCreation of Linux installation strategies.Significant revision of RHEL installation procedures and OS configuration, including addition of standard useful tools, enhancing security, and documentation of procedures.Perform installation and configuration of physical and virtual Linux systems which are then turned over to operations. Wrote Korn Shell (KSH) script to test new servers for over 70 points of compliance to standards and installation requirements.Wrote a BASH script to automate tasks required for Cobbler to create configuration files used by Red Hat Satellite Server kickstart installations.Creation of VMWare template for new RHEL 5.4 Virtual Machines.Use VMWare vSphere Client and OpsWare to access and manage VMs and physical servers as appropriate.Created internal Unix/Linux standards and associated documentation.Provide third tier support for operational systems including participation in rotating on-call schedule.Wrote an internal introduction to Linux class which I taught to inexperienced Linux administrators and Windows administrators moving into the Linux environment. I taught this 3 day class over 50 internal BB&T personnel for a savings of over $150,000 in external training costs. These classes always score very highly on the evaluations.Working on a team to create standards for installation and administration of Linux on IBM zSeries mainframes (zLinux). This includes hands-on experience with creating the zLinux instances on the mainframe side as well as performing the kickstarts using Red Hat Satellite Server.

Cisco Systems July 2006 to June 2009

Lab System Administrator and Software Engineer TestWrite and execute test plans and detailed test cases for Linux based network appliances. Automate as many test cases as possible using Tcl/Expect and an in-house automation platform based on Tcl/Expect. Work closely with development to understand and help develop requirements, as well as coordinate testing and release schedules. As a lab administrator (approximately 50% of my time) supported a large number of Linux systems and wrote administrative scripts using Bash and Perl. Collaborated with the manager of the lab in creating a highly customized menu driven automated kickstart system that is simple enough that even end users can use it. Designed, installed configured and maintain a multipurpose server that we use in the lab as a tool server. This is a kickstart server, as well web, FTP, TFTP and NFS server.Designed, installed and maintain two blogs using WordPress and one Wiki using TWiki Wiki and maintain the MySQL database used by WordPress. As both a tester and lab administrator, use tools such as MTR and TCPDump to identify and resolve TCP/IP problems.

State of NC June 2001 to July 2006

NCMail Service ManagerTeam Lead for the NCMail email service for the State of North Carolina.Maintained an e-mail system with over 30,000 users. The primary platform was Sun Enterprise class servers and Red Hat Linux on Intel workstations and administrative web servers. Used Critical Path Messaging Server as the e-mail platform and Critical Path Directory Server (LDAP). Developed and maintained the Perl CGI programs used to administer the email system. Most of the programs were written in Perl, with some BASH and Korn shell scripts. Wrote many of the scripts that provided the administrative interface into the NCMail system. Many of the scripts provided a great deal more automation to processes than previous scripts and saved over 40 hours of administrative time per month. Implemented Subversion as version control software in order to manage contributions from multiple developers.Designed, installed and administered the Red Hat Linux web servers that served as the administrative interface to the NCMail systems in both the Production and Test environments. Maintained the operating system by installing needed patches and performing upgrades when necessary using various monitoring tools to ensure the correct and efficient operation of these servers. Created and maintained on-line web-based documentation for our scripts and procedures. No documentation was previously kept. Switched from the Critical Path software for use with Mailing Lists and moved to Mailman, which provided a better administrator and user interface, and was much easier to maintain. Participated in an initial pilot project of Linux on the Mainframe (IBM Z-series). I was able to move our Administrative server from Intel to the mainframe in 1 hour using disaster recovery backups and making 1 configuration change to Apache.Participated in writing the Best Practices and Installation Guidelines for Linux for the State of North Carolina. Served as liaison to the internal NCMail Users Group as well as the individual agencies using NCMail.

Red Hat, Inc January 2001 to June 2001

InstructorProvided training to users and administrators of Red Hat Linux including all of the RHCE track courses from the RH133 course for new users of Linux through the RH300 RHCE (Red Hat Certified Engineer) Fast Track course. Administered the RHCE examination. This test is one of the few meaningful tests in the industry as it is Performance based. Traveled to many locations around the country and set up classrooms for and then trained students on the RHCE track courses. Each classroom had to be set up from scratch each week. I installed the instructor s system to provide DHCP, NFS and DNS services. After installing the instructor s system, I used it as a kickstart server to install up to twenty student workstations. All of this usually took less than two hours from start to finish. Due to unique traits of each classroom, it was necessary to troubleshoot classroom network and configuration issues each week.Supported the students to help them through the myriad of problems they can get themselves into as they do everything from user, system, network, and security administration to DNS, Samba, and Apache configuration. Collaborated with the other instructors to enhance the presentation and lab content of existing courses and assisted with development of significant course revisions for new Red Hat distributions.

Analysts International (On contract to the State of NC) October 2000 to January 2001

Systems Engineer E-MailWorked on the e-mail system for the State of North Carolina which at that time had about 18,000 users.Wrote and maintained scripts used to administer the mail system. Most of the scripts are Perl, with some Korn shell scripts.

Interpath Communications, Inc. October 1999 to August 2000

Lead Systems EngineerSystems Engineering team lead responsibility for development of the hardware and software platforms for e-Commerce customers of Interpath Communications using Sun hardware and Solaris and BroadVision as the primary e-Commerce engine.Worked with product development, marketing, security, IP Networking, the DBAs, and the customer to develop a set of design requirements which we then used to design the hardware and operating system architecture. Performed hardware installations and jump started the servers and produced relevant documentation for the system run books. Performed System Administrator duties on the installed systems.Coordination with Standards and Testing to develop functional and performance test plans to ensure that the resulting designs met all requirements.

MCI WorldCom October 1997 to October 1999

Senior Network Engineer IVDetermined new technology strategies and directions for Network MCI and for providing level 2 support on Intel servers. This was a very intense 24 7 operation with two hundred Intel based servers and thousands of Intel based workstations. MCI also had many different flavors of Unix. Began working with Solaris servers and Red Hat Linux during this time as we looked for alternatives to Windows.Originally hired for and responsible for cleaning up a very fragile and down level OS/2 domain structure to significantly reduce network and server downtime and crashes which were a weekly occurrence. After November of 1997, there was only one server crash, and that was a hardware problem.Installed SystemView on many key servers to provide proactive monitoring of the servers in the domain.

Millennium Technology, Inc October 1995 to October 1997

Independent ConsultantSupport and administration of OS/2 Warp, OS/2 Warp Connect, and OS/2 Warp 4 clients in OS/2 LAN Server 4.0 network and Warp Server in Token Ring and Ethernet environments Installation and configuration of Warp Server in a Token Ring environment with connectivity to a remote MVS mainframe Use of Warp Server and LAN Distance to allow remote users gateway access to an existing Novell 4.1 server. Used Lotus Domino as a web server and SMTP e-mail server with Ethernet connection to an ISDN router to connect to the Internet. This particular Notes Domino server was used to host multiple virtual web sites. LAN Distance Remote Access and SystemView is used on a ThinkPad for remote administration and management. Remote Notes clients on ThinkPads connect to the Notes servers using LAN Distance Remote Access, direct Notes dialup, or through the Internet and a passthrough server. Provided training for many of my clients. Taught an in-depth course in OS/2 architecture and problem solving for one notable client, Starbucks Coffee.

IBM Corporation October 1974 to September 1995

Spent 21 years at IBM, the last 10 of which were in Atlanta, Georgia and Raleigh, North Carolina for the IBM PC Company National Support Center.

Advisory Marketing Support Representative (April 1984 to September 1995)Lead OS/2 support person at the IBM PC Company PC Help Center for my last eight years here. Provided technical leadership and training to the Operating Systems support team as well as third level direct Customer support for difficult problems. Planned, developed, and delivered OS/2 training to IBM support personnel in RTP and other locations, including Canada, including hands-on experience with troubleshooting bugs. The bugs were installed and activated using REXX programs, and some of them include C and C++ programs written to simulate application program problems.Responsible for providing direct Customer support and third level support to other support representatives on complex OS/2 problems. This included resolving trap errors of many types, installation and configuration problems, application crashes, printing problems, network problems, and many hardware compatibility issues.

Course Development Representative (September 1978 to November 1981)Developed and wrote training courses for IBM hardware Customer Engineers including hard-copy self-study, instructor led and computer based training (CBT). Wrote the training course for the original IBM PC in 1981. Developed not only the course materials, but also the CBT authoring and delivery software using ABASIC for this CBT course. No commercial software was yet available because the IBM PC was still a highly guarded secret. Wrote a highly regarded reference booklet and video training tape about Electromagnetic Interference and electrical safety.

My Home NetworkI use Linux exclusively in my home network. Run multiple web sites including (www.both.orgwww.databook.bz and www.millennium-technology.com) and two email domains. I have Linux installed on several systems. Two of these are used as workstations. Two Linux system used as firewalls to different high speed Internet connections, and one as a web server and e-mail server. Used SAMBA before all systems were migrated to Linux. The other systems are used for testing new configurations and software development. Run several WordPress blogs on my web server and maintain the MySQL database used by Wordpress. I built my last several computer systems from parts, not to save money, but rather because it was more fun and I did not have to get a bunch of stuff I did not need.

PublicationsAuthor of the DataBook for Linux Users and the DataBook for Linux Administrators. Two on-line books available only at www.databook.bz. The Complete Kickstart article that I co-authored with Bruce Garland, a colleague at Cisco Systems, made #9 in the Linux Magazine Top Ten Best Articles list for 2008. http://www.linux-mag.com/id/7195/ Coauthor of the book Inside OS/2 Warp, New Riders Publishing, 1995. Author of the DataBook for OS/2 Warp, 1996, 2000. Wrote a regular column as a contributing editor for the Phoenix OS/2 Society, Inc. (POSSI) newsletter EAs, and contributed to LAN Magazine, Windows and OS/2 magazine, OS/2 Magazine, Carolina Computer News, Fedora Weekly News, Linux Magazine and Linux Journal. Designed, wrote, and verified of most of the IBM OS/2 certification tests, not only while an IBM employee, but also as an independent consultant.

Awards and RecognitionIBM Excellence in Support award, 1990. Many other awards and letters of commendation from Customers, IBM, MCI and Cisco.

Education

Completed coursework towards degree in Electronics Engineering Technology, 1974. at University of Toledo, Toledo, Ohio.

Technical and Non-Technical Training Courses

Date Course

12/2010 Facilitation Skills

02/2008 Cisco CCNA Boot Camp

05/2006 RH300 RHCE (Fast Track) Red Hat Linux Training (update)

12/2005 Critical Path Platform Seven

08/2004 Foundation Certificate in IT Service Management (ITIL)

12/2002 Critical Path Messaging Server

12/2002 Critical Path Directory Server (LDAP)

09/2001 Introduction to XML

02/2001 RH300 RHCE (Fast Track) Red Hat Linux Training

01/2001 RH253 Red Hat Linux Networking and Security

01/2001 RH133 Red Hat Linux System Administration

05/2000 Solaris System Administration II

04/2000 Solaris System Administration I

03/2000 Understanding Computer Networks

12/1998 Installing and Configuring MS SQL Server 7.0

11/1998 Windows NT 4.0 Core Technologies and Administration

11/1996 OS/2 LAN Server 4.0 Administration Workshop II

10/1996 OS/2 LAN Server 4.0 Administration Workshop I

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