Customer Service Representative
Resume:
Scott McNalley
Email: *********@********.***
Address: **** **** ***.
City: Moline
State: IL
Zip: 61265
Country: USA
Phone: 309-***-****
Skill Level: Management
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Scott McNalley
1650 25th Ave.
Moline, Il. 61265
Phone: 1-309-***-****
Cell: 1-309-***-****
******@*******.***
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success.
l Large cash/check deposits
l Training development
l Markdown/promotional procedures
l Cash management
l Local/state health laws
l Inventory control
l Shipping and receiving
l Telephone inquiries
l Customer service
l Invoice processing
l Adaptability
l Conflict resolution
l Strong organizational skills
l Creative problem solver
l Listening skills
l Problem solver
l Fast learner
l Courteous demeanor
l Energetic work attitude
Customer Assistance
l Worked with company systems such as Live Support and diligently completed
all assigned tasks, working overtime as needed.
Conflict Resolution
l Responsible for handling customer account inquiries, accurately providing
information to ensure resolution of product/service complaints and customer
satisfaction.
Computed Data Reports
l Provided required weekly, monthly and quarterly reports listing sales figures and
client track records.
Customer Followup
l Ensured that customers were satisfied with company products and services by
doing purchase followup
calls.
Customer Service
l Consistently received positive feedback from guests and created repeat business
by developing longterm
relationships with customers.
l Handled guest complaints, maintaining a positive dining experience for all rest.
Product Promotion
l Upsold
products and motivated
Contact this candidate