Project Manager Medical
Resume:
Steve Richardson
Email: *********@********.***
Address: ***** ********* **
City: Upper Marlboro
State: MD
Zip: 20772
Country: USA
Phone: 301-***-****
Skill Level: Management
Salary Range: $100,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
STEVE M. RICHARDSON
14103 Christian Street, Upper Marlboro, MD 20772
*****.***********@*******.***
SUMMARY
More than 15 years IT experience both technical and managerial capacity.
Committed to professionalism, highly organized, able to see the big picture while paying attention to small details, and excellent communication skills.
Competent liaison between management, clients and personnel.
Able to manage a multi-million dollar project in a complex and dynamic organization and environment.
Key strengths include Process Reengineering, Project Management, Microsoft Operating Infrastructure, Multi-Site Operations Management, and Advanced Technology.
US Citizen-DOD Secret Clearance
EXPERIENCE
DELTA RESOURCES
January 2012 September 2012
This position was a direct support of the 5 government program\project managers both senior and junior who managed the Secure Configuration Management (SCM) portfolio of the acquisitions branch of the Defense Information Systems Agency (DISA) Program Executive Office Mission Assurance (PEOMA) IA5 Directorate. The SCM focus was to evaluate Information Assurance (IA) applications and capabilities for deployment to DOD and the United States Cyber Command (USCYBERCOM) organizations.
January 2012 September 2012
Senior Systems Analyst
Managed multiple program\project schedules.
Helped develop project processes based on the Responsibility Assignment Matrix (RACI).
Created RACI templates for the induction of both Government off the Shelf programs (GOTS) and Commercial off the Shelf programs (COTS) programs.
Created regularly recurring IPR, PR and QPR templates.
Created templates for the CCB process and tasks.
Created templates for weekly financial reviews.
Reviewed documentation for RFI and RFP reviews and provided recommendations.
Reviewed documentation for Acquisition Review Board (ARB) reviews.
Managed regularly required reporting requirements through multiple government reporting systems. (e.g. Microsoft Project 2003/2007, Microsoft SharePoint 2007 and other Microsoft Office Suite products, as well as other GOT products such as IRIS, Interlink, and DISA SAT.
Was custodian of 1 of 2 SIPR laptops for the department and prepared SIPR presentations for the division and portfolio chiefs.
Ensured conference rooms, Defense Connect Online (DCO) both secured and unsecured, and the presentations were ready for presentation to DOD VIPs to include DISA General Officer and SESs and very high ranking DOD officials.
Ensured minutes from those meetings were accurately created and posted from those meetings
Ensured minutes from those meetings were accurately created and posted from Deep Dive meetings.
Ensured minutes from those meetings were accurately created and posted from various project related meetings.
SCENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC)
1997-2011
Projects are listed in order of current to distant, and show a progression of promotion and increased responsibilities.
January 2007 October 2011
Project Manager
This position is in support of the Armys Northern Regional Medical command.
Managing a multi-million dollar task order with 134 people on staff.
Serving as the on-site project manager responsible for day-to-day operations.
The operations include server, networking, helpdesk, cabling, project management, security incident
Managed patient IT support systems.
HIPAA and DIACAP implementation and support.
The sites supported include Walter Reed Army Medical Center Washington DC, Ft. Eustis VA, and Ft.
Meade MD, Ft Drum NY, Ft. Bragg NC, Ft Lee VA, Ft Knox KY, Ft Myer VA, Ft Monmouth NJ, Ft Belvoir
VA, Walter Reed Army Institute of Research MD (WRAIR), USAMISSA-DC, Kirk-APG (MD) MD,
USAREIM (NA) MA, Pentagon Army Health Clinic DC, Great Lakes IL, Thailand, Carlisle Barracks PA
And West Point NY.
April 1997 January 2007
Interim Project Manager
Interim site Project Manager and the Messaging Team Lead.
Member of the Joint Medical Command technical sub-working group tasked to review alternatives for the merging of the Active Directory\Electronic Messaging domains at Walter Reed Army Medical Center, Bethesda National Naval Medical Command and Dewitt Army Hospital at Ft Belvoir Virginia.
Wrote a detailed Work Breakdown structure for the Active Directory\Electronic messaging component of this consolidation.
Learned the FAR for acquisition process, Insite time charging software, Resumix and SETS.
Systems Engineer
Active Directory\Windows 2003\Exchange 2003 migration coordinator.
Appointed leader of the project management team for Active Directory migration for the largest organization in the Armys medical community the Northern Regional Medical Command.
Major contributor in completing the Armys most successful and seamless Active Directory\Windows 2003\Exchange 2003 deployment.
Spearhead the introduction of new Active Directory technology and enhancements through SAIC directly to the customer at Walter Reed Army Medical Center.
Served as a communications portal between the customer and the U.S. Army Medical Command (MEDCOM)\U.S. Army Medical Information Technology Command (USAMITC) representatives.
Streamlined the facility Messaging Center at Walter Reed and coordinated mailbox migrations from our old mail system to the new enterprise messaging system. The migration involved the move of over 17,000 user accounts and mailboxes. Phase II included over 120 servers, 4,000 workstations and 160 printers. As a result, USAMITC has awarded 5 organizations a recognition certificate for the outstanding cooperation, coordination and hard work that the technical staff has performed during the AD/Exchange Migration Project. Only 5 sites received this award out of approximately 70 sites. We were the only major command with over 7000 users.
Microsoft Exchange Administration
Provided leadership and direction to 5 personnel in the messaging department.
Successfully planned, configured and maintained the Armys North Atlantic Regional Medical Command site AMEDD-NA for Microsoft Exchange in both the beta and production phases. The site is the largest medical command in the DOD and consists of 19 official subordinate locations within the North Atlantic region. The regional compliment consisted of 22 subordinate (Tier1) Exchange administrators and over 17,000 clients. The server compliment consisted of a total of 46 servers that included 2 webshield servers, 2 bridgehead servers, 37 mail servers, 2 Avantgo servers, 1 OWA server, 1 BlackBerry server and 1 RightFax server.
Successfully pioneered and installed Walter Reeds first production Outlook Web Access server.
Coordinated and planned regional migration efforts; as well as, created and maintained technical documentation for use by regional Exchange administrators.
Other duties included configuring and troubleshooting Exchange client software (Outlook 97,98,2000) on user PCs and laptops, participating in regular MEDCOM technical working groups concerning organizational Exchange policy, configuring Palm-Pilot units for use in Outlook, assisting our government clients in implement classroom training for Outlook \ Exchange, setting a standard configuration for laptops and remote users, providing help desk technical support, installing blackberry devices and submitting System Change Requests (SCR) to the configuration control board for the site.
Windows NT Administration
Administered Windows based systems in a Multiple Domain model. Monitored Domain trusts, accounts, group creation, log-in scripts, and domain controller replication. The network consisted of Windows NT 4.0 workstations, Windows 95\98, and Windows for Workgroups. Regularly performed troubleshooting techniques using NT tools such as NBTSTAT, PING, TRACERT, NLTEST, RPCPING, NSLOOKUP, NET and Performance Monitor.
Network Engineer
Provide technical support and conversion assistance for Walter Reed Army Medical Center network which operates Windows NT Advanced Server Novell platforms for 2,500+ nodes employing a Multiple Domain model.
Utilized NT Resource Tools to create and modify user accounts, troubleshoot log in errors, reset permissions and create shares. Created cc:Mail / LAN accounts and MS Windows NT 3.51/4.0 printer queues.
Help Desk Supervisor
Supervised 7 personnel on the PC Help Desk that supported 2,500 users.
Provided technical support for Help Desk and other PC-related tasks using the Lotus Notes database and mail system.
Help Desk Technician
Provided technical support for Help Desk and other PC-related tasks using the Lotus Notes database and mail system.
SMS DATA PRODUCTS Sterling, Virginia
August 1996 - April 1997
Network Technician
Provided technical support and conversion assistance for the Walter Reed Army Medical Center network.
The team operated NT Advanced Server Novell platforms for 2,500+ nodes deployed in a Multiple Domain model. Utilized NT Resource Tools to create/modify user accounts, troubleshot log in errors, reset permissions and create shares. Created cc:Mail accounts and MS Windows NT 3.51/4.0 print
queues.
Assisted in implementation of SMS and SQL Servers. Provide technical support for Help Desk and other PC-related tasks using Microsoft's Access database.
TECHNICAL EDUCATION CENTER Rockville, Maryland
January 1996 - August 1996
PC Installation and Repair Instructor (A+ certification)
Employed as a PC installation and repair technician instructor.
Taught prospective PC technicians the skills necessary to repair and upgrade computer systems and prepare them for A+ Certification. Classes consisted of 15 or more people with new classes beginning every five weeks. Training included instilling proper safety practices, installation of mass storage devices, troubleshooting and repairing video problems, printer installation and repair, memory management techniques, peripheral installation and software support.
Completed Novell CNA training courses.
CIRCUIT CITY STORES INCORPORATED Wheaton, Maryland
March 1994 - August 1996
Small Office Home Office (SOHO) supervisor
Oversaw the remodeling of the SOHO department after a major expansion of the store itself.
Trained five certified SOHO sales counselors in computer installation, operation and sales.
Other responsibilities included helping potential computer buyers make informed decisions on computer purchases and provide post purchase technical support and training. Also trained new owners in their homes.
UNITED STATES NAVY
Lieutenant Junior Grade USN (O2-E)
June 1989 - June 1992
Successfully planned, coordinated and managed the ships Electronic Repair and Maintenance Division.
Directed thirteen personnel in the maintenance and repair of seaborne surveillance (Air search radar), communication (satellite, high security, UHF/VHF), and navigation (NAVSAT, VOR, electronic compasses) systems.
Oversaw the upgrade of shipboard electronic systems, pertinent to my area of responsibility, while in the shipyard for major overhaul. Other responsibilities included the maintenance, accounting, and calibration of over one-hundred pieces of electronic test equipment.
Planned, coordinated and conducted weekly training on shipboard and occupational safety and health programs and ensured compliance. Other duties included instructing subordinates in shipboard physical security and firearm use, executing and planning public affairs events, planning and implementing shipboard morale welfare and recreation events, Combat Information Center Officer of the watch, and Junior Officer of the Deck (maneuvering the ship at sea in accordance with International Rules of the Road).
Maintained and repaired various aircraft navigation, communication, and fire control systems as an enlisted person.
Evaluated and repaired system, subsystem, connector, circuit card, modular and component level casualties.
Submarine qualified.
EDUCATION AND TRAINING
Professional Training
Applications of Management Essentials (AME) Project Management A street fighters guide to
survival
Exchange 5.5 Administration Microsoft Certified Systems Engineer (MCSE) NT4
Electronic Material Officers School Windows NT 4.0 Network Administration
ITIL v3 Basic Project Management Professional (PMP) (in
progress)
Graduate Education
Master of Science Degree for Systems Engineering and Engineering Management at George Washington University, Sept 1999 - July 2003
Undergraduate Education
Hampton University, Bachelor of Science in Marine and Environmental Science w/ emphasis in Electrical Engineering, May 1989
Strayer College, Certification in Novell Computer Network Administration, August 1995
References furnished upon request
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