Sales Management

Marvin Crim

Email: *********@********.***

Address: ** ****** **** ****

City: Madison

State: CT

Zip: 06443

Country: USA

Phone: 203-***-****

Skill Level: Senior

Salary Range: $70,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Marvin E. Crim "John"

51 Signal Hill Road * Madison, CT 06443 * *******@*****.*** * 203-***-**** Cell

Strategic Direction * Turnaround & Performance Improvement * Key Stakeholder Engagement

EXPERTISE/CORE COMPETENCIES

Team Building Leadership

Design and Engineering

Construction Management

Operational Efficiencies

Site Master Planning

Human Resources & Management Training

Technical Authority

Safety & Health Compliance

Contingency Planning

Visionary and results oriented Senior Executive with demonstrated success managing mid-size multidisciplinary organizations and complex engineering systems. Expert at developing and implementing strategic plans to align with mission critical plan objectives. Adept at crisis management, organizational restructuring, instituting disciplined work control processes, and performing organizational improvements to mitigate risks. Comprehensive experience leading technical design, operations, construction, maintenance, and project management initiatives for organizations that work with state agencies and national companies to design, build, and maintain many of the industry's most complex and challenging capital projects.

Professional Summary

R.J.S Associates / Restaurant Design & Equipment Corporation 1998 - 2012

Chief Operating Officer, Officer, Board of Directors

CHALLENGE: Cultivate within the organization a sense of ownership in identifying mission and vision. Revitalize operating standards to address unacceptable decline of system wide sales, project management, maintenance performance and perpetual declining client list. Expand business model from a tri-state to a national, international platform. Provide personal and hands-on technical expertise to business development function to build client base, projects and proposals. Provide leadership and inspire Team to adopt "Can Do Attitude" through innovative system of personal accountability linked to clarity of purpose. Develop an exit plan.

Orchestrated marketing campaign that increased direct and indirect sales performance from $1.8M to $6.8 M within first 2 years.

Drove operating profit from a loss in 1997 to $3.8M gross profit in 2000.

Guided sales team through explosive increase, tripled sales while net profit increased 17% from 1998 through 2011.

Successfully executed three comprehensive strategic plans achieving a sustained 20% compounded growth through 2011, opened 3 satellite offices in Florida and Arizona to promote, support and maintain sales growth.

Directed strategic cost reduction initiative earning #1 status and national/international Foodservice Consultants Society International recognition.

Executed reduction of operating expenses $1.2M annually and sustained reduction through 2011 by reducing in-house fleet of trucks and outsourcing in and out bound freight through integrated logistics distribution channels.

Purchased a new accounting system and recomputerized all work stations throughout entire system. Added new AutoCAD work stations, large format inkjet and laser printers and print/scanners to stay current with architects and engineers, FF&E industry.

Oversaw system wide in-house design-build, construction, project management and facilities management capabilities on a national & international platform.

Provided leadership focus on building a team to provide a more proactive and responsive organization to meet current and new facility needs while gaining and maintaining buy-in from stakeholders and State/Government Regulatory Agencies.

Supervised system wide operating budgets, annual $30 million project renovation budget, $7.9M work order sales with 7 direct reports and total staff of 37 personnel. Coordinated $130 million building project with 170 construction personnel. Maintain site infrastructure, design and engineering, facilities operations and projects that would exceed 200,000 net square feet of retail space.

Launched Operating Plan to ensure continual focus on areas of improvement as well as maintaining organizational competencies necessary to accomplish company mission and vision

Strengthened processes to ensure staff employee skills were commensurate with their responsibilities to improve their ability to meet client expectations on project scope, schedule and budget.

Championed replacement of all information management SOP systems to improve monitoring, establish new protocol for financial accountability, supervisory control and data procurement systems to fall within Plan guidelines.

Authored standardized and documented SOP procedures and policies to improve engineering and design, preventative and corrective maintenance and project management efficiencies.

Administered oversight of major projects in design and construction with major Architectural, Engineering firms and General Contractors on mission critical projects.

Successfully realigned and rationalized reporting for technical and management processes into a single system, resulting in 60% improvement in overall operational efficiency while enhancing timeliness, vendor relations, and tracking of open issue.

President, Healthy Living (01/1998 - 01/1999)

Independent Distributor, accomplished Millionaire Team status within first 12 months. Nutritional, Health & Wellbeing Products; set up distribution channel to customers on a national platform. Set-in-place 132 distribution outlets in 12 months that encompassed national and international affiliations.

Franchisee, Au Bon Pain Inc., Au Bon Pain Cafe (02/1997 - 12/1999)

Opened and operated 17 unit bakery concept. Responsible for site selection, staffing to maintain daily operations located in CT., Rhode Island and Maryland.

Vice President Director of Operations, Brierly Investments LTD., (01/1996 - 02/1997)

Contract Assignment to revitalize 128 full service restaurant chain with system-wide sales of $198M in 25 states. Position company for re-capitalization or acquisition. Plan initiatives introduced produced six consecutive quarters of increased earnings, compared to 9 consecutive previous quarters of declining earnings. Achieved all program objectives, opened 3 new restaurant and Brew Pub concepts and sold company in 14 months, 6 months ahead of schedule deriving a net profit of $13.5M.

V.P. Director of Operations & Administration, Poultry Management (12/1994 - 12/1995)

Key Stakeholder initial in I.P.O. that raised $7.8M operating capital to open 13 units in 9 months. Sold company to Boston Market $22.5M.

Director of Development - Design & Procurement, Chart House Inc. (09/1977 - 11/1994)

Company Fireman * First Responder * Crisis Management, National & International Catastrophes

Responsible for system wide construction efforts, FF& E procurement, interior design and capital management for corporate full service, casual dining, quick serve restaurant chain with. Directed pre-design, construction phase through turn-key commission for these operating divisions; Chart House, Peohe's, Burger King, Cork N' Cleaver, Cisco's, Moxie's, Godfather's Pizza, Island Restaurants, Bodega Restaurants, Garcia's, Paradise Bakeries, Starbucks, Luther's BBQ.

Education

Child Psychology, Political Science

Southwestern Junior College, San Diego State University

Certifications

Certified Management Advisory Consultant, Professional Member Foodservice Consultants Society International.

The Americas - Foodservice Consultants Society International

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