Manager Training
Resume:
Steven Vigneault
Email: *********@********.***
Address: ** ******** ******
City: Springfield
State: MA
Zip: 01119
Country: USA
Phone: 413-***-****
Skill Level: Management
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Steven M. Vigneault
33 Kittrell Street Springfield, MA 01119 Phone 413-***-****
Objective
A position providing the opportunity to make strong contributions to organizational goals through continued development of professional and leadership skills.
Education
Associates Degree in Criminal Justice
Springfield Technical Community College, Springfield, MA, May 2007
Professional Experience
CVS Pharmacy Jan. 2011-Current
Loss Prevention Manager
* Supervise area Market Investigators. Duties include hiring, training and scheduling.
* Work closely with area Store Managers and associates to identify store shrink and facilitate shrink action plans accordingly.
* Train store associates in suspicious behaviors and recovery statements to help protect company assets.
* Investigate evidence of potential or actual inventory shrink, loss of cash or other Company assets.
* Analyze Cashier Analysis Reports for indications of potential wrong doing and exceptions including interviewing internal associates for dishonest activity.
* Review Inventory Activity Reports for swells in merchandise and shrink trends.
* Perform Safety, Vendor and Operational audits.
* Installation of all product protection devices.
* Performed store inventory preparations, facilitated inventory process
* Developed a strong partnership with multiple local Law Enforcement agencies.
* Coordinate and facilitate Organized Retail Crime Investigations.
* Certification in Pharmaceutical Diversion: Trends and Issues for Practitioners. Sponsored by The United States Attorney`s Office, District of Massachusetts Drug Enforcement Administration and New England Field Division.
Massachusetts Army National Guard / Air National Guard
Military Police / Security Forces Nov. 2009-Current
* Completed 9 weeks of Basic Training and 10 weeks of Advanced Individual Training.
* Completed training in Police Officer Safety, Incident Report Writing, Miranda Rights, Apprehension of detainees, care under fire first aid, tactical fields care, dispatching, use of restraints, issuing citations, DUI investigations.
* Completed training in the prevention and identification of Suicide, Child Abuse/ Neglect, Sexual Assault.
* Additional training includes First Aid, Advanced Map Reading, and Hand to Hand Combat.
* Certification in the following weapons; 9mm, M249, MK19, 240B, M203, M2, AT4.
Forever 21
Loss Prevention CO Manager 2009-2011
* Monitor closed circuit cameras within the building and along the exterior to prevent/minimize theft and ensure the safety of staff and customers.
* Notify local police departments of shoplifters/ suspicious activity and complete internal reports.
Stop & Shop 2006- 2009
Loss Prevention Senior Store Detective
* Monitor closed circuit cameras within the building and along the exterior to prevent/minimize theft and ensure the safety of staff and customers.
* Notify local police departments of shoplifters/ suspicious activity and complete internal reports.
Springfield Public Schools, Springfield, MA 2006-2009
Paraprofessional/ Long Term Substitute
* Facilitate student learning and conduct research in the area of Earth Science.
* Develop and implement programs to encourage student participation.
* Maintain classroom environment that is conducive to learning.
* Guide the learning process toward the achievement of established district curriculum goals.
Hampden County Sheriff`s Department, Day Reporting Center,
Springfield, MA 1992-2006
Community Corrections Officer
* Responsible for the direct care, custody, and supervision of pre-trial and sentenced participants.
* Assisted in the development of policies and procedures including Fire and Safety, Itinerary Review, and Daily Check-In.
* Monitor participants` schedules through check-ins and electronic monitoring equipment.
* Conduct scheduled and unscheduled spot checks on participants while at home and in the community.
* Worked in connection with the Hampden County Sheriff`s Department`s Gang Task Force including surveillance, compiling reports and facilitating groups.
* Participated in annual Gang Training facilitated by Hampden County Sheriff`s Department.
* Proactively work with the counseling staff to address participant behavior and progress.
* Conduct initial home visits to ensure proper placement.
* Install electronic monitoring equipment.
* Conduct drug and alcohol screenings on all participants as necessary.
* Facilitate Orientation and Motivation groups.
* Case Management responsibilities include performing bi-weekly assessment of adherence to program rules and requirements.
* Completed weekly and monthly reports for management regarding fire and safety inspections and personal responsibilities.
* Health and Safety Inspector
* Transport participants as needed (e.g., for medical treatment, return to the Main Institution).
Additional Experience
Football Official (MA Athletic Conference) 2002-2005
Coached boys youth basketball (Catholic Youth Organization, Suburban League, AAU) 1996- 2005
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