Quality Assurance Engineer

Marina Aleyner

** ******* ***** ****. *****, On. 416-***-**** *********@*****.***

Objective

A Sr. Quality Assurance position

Summary Expert Quality Assurance Engineer with more than 10 years of Software testing Extensive software testing experience with Functional, UAT, Integration, System, Static, Regression, Smoke, Implementation testing Proficiency with Business Enterprise, Billing, Telco, Retail, Financial, Supply Chain, ETL Data Warehousing, Client-Server, WEB and E-commerce applicationsExpert knowledge in System development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC) as well SQA methodologies and toolsStrong knowledge in database analysis, design and administration of RDBMS on multiple platforms Proficiency with Automation load, stress and performance testingDeep knowledge of UNIX operating system, including experience in administration, process monitoring, batch scripts and reports testingBackground in application design, development and support

Technical Summary

Databases:

Oracle 8.x, 9 SQL SERVER, MySQL, DB2, MS Access

Web servers:

Jrun, BEA WebLogic, Apache/Tomcat, iPlanet, Jboss

Operating systems:

Windows 2003/NT, Windows XP, Windows 7, Linux, Sun/Solaris, HP-UX, AIX, Mainframe, AS400

Programming languages:

C/C++, JAVA, Java Script, SQL, Unix Shell Scripting, VBScript, Java/J2EE, SOAP/XML, JSP/GUI, EJB

Third party software:

TOAD, SoapUI, JDeveloper, OracleDeveloper, Rally, Selenium, Exceed, Roaming Studio, Crystal Reports Developer, Rational Clear Quest, HP (QTP, Loadrunner) QC, SSH, SharePoint, IBM WebSphere DataStage,FileZilla, Putty, VPN/Secure CRT, Citrix, WinCP, SnagIt, CVS

SD Methodologies:

Waterfall, RUP, Agile, Scrum, Spiral, Phase-Containment

Network Protocols:

TCP/IP, UDP, ATM, DSL, VPN/IPsec, SS7, FTP/SFTP

Project Management/ Office tools:

MS Project, Visio, Power Point, Excel, UltraEdit,

Bug tracking software:

Bugzilla, TestDirector, Mercury Quality Centre, AWE, Rational RQM

Experience

Teradata Corporation

Sr. Batch Automation QA July 2012 - CurrentPerformed Batch, Middleware and On-line Testing (Functional Testing using SOAP UI tool, System Testing, Regression Testing, Integration Testing,Backend testing)Certify, prepare to customer upgrade and ETL planning releases and eparches for different clients of DCM (Demand chain management) application Create E2E Automation scripts for test Web portal for retail DCM Data Warehouse applicationWrote and execute scripts and test cases for frontend UI, APIs, and backend services. Test and monitor integrity and communication between Front end, WEB application and backend modulesResponsible for test planning for Agile / Scrum and TDDWrote Advanced level SQL scripts for data validationUpdate the web service test suite repository with new or modified test filesUsed Websphere Enterprise Service tools to troubleshooting integration between APIs, different modules and DBs

Technical Environment: Windows XP, Web Services IE/Firefox, SoapIU, IBM Websphere, JDeveloper, OracleDeveloper, Rally, Jira, SharePoint, WEB/Secure, Excel, PowerPoint

CGI for Rogers wireless

Sr. Web services Automation QA January 2012 – July 2012Performed SOA Middleware Automated and Manual Testing (Functional Testing using SOAP UI tool, System Testing, Regression Testing, Integration Testing,Backend testing)Create E2E Automation Soap UI scripts for test Web portal for compliances multitier application SaleCentre and Rogers.comWrote and execute end to end use cases and test cases for test frontend UI, APIs, and backend services. Consistency integrity and communication between them for CRM/Clarify and billing applications.Responsible for test planning for Agile / Scrum and TDDWrote Advanced level SQL scripts for data validationUpdate the web service test suite repository with new or modified test filesUsed Websphere Enterprise Service tools to troubleshooting integration between APIs, different modules and DBsCreated standardized and portable test and dev environments

Technical Environment: Windows XP, Web Services IE/Firefox, SoapIU, IBM Websphere, JDeveloper, OracleDeveloper, Rally, IBM Rational ClearQuest, WEB/Secure, Excel, PowerPoint

Canadian Tire LTD

September 2010 – December 2011

Senior Quality Assurance Specialist

Created test cases, scripts, matrix and Test completion documents according business requirementsWorked with team members to ensure testing deliverables are in compliance with the quality standards and deadlinesExecuted Test cases for End to End Data Warehouse with POS and inventory data using Data Stage as the ETL tool and SQL queryTested GUI web-based /UNIX AIX and Mainframe IMS applications, integrity communication and date transfer between them.Run ESP Scheduler, batches and jobs and check results on Mainfraim/TSO, Oracle, UNIX logsDeveloped and executed Manual Load and Performance tests using UNIX Shell scriptsCreated daily test execution status reports and test metrics reports to managersFacilitated meetings with business and developers to resolve issues and defect found during executionReported bugs and test status reports via Mercury Quality Centre

Technical Environment: AIX UNIX, Windows XP, Mainframe IMS/TSO, Soft Solution, DB2, Oracle/TOAD, SQL, Mercury QC, UltraEdit, Putty, WEB/Secure, Excel, PowerPoint

Bell Mobility

June 2010 – August 2010

Senior UAT Analyst/ QA Team Lead

Lead and Managed team of 5 testers for major USAGE project R24

Created Test Plans, Test Matrices, Test Cases and Test Scripts according to Impact Assessment documentsExecuted Test cases for End to End usage testing from switch up to invoiceRan reports and validated data for different type of EOD, EOM, A/R and usage activitiesReported on daily and weekly test statusFacilitated meetings with business stakeholders to resolve issues and defect found during executionDeveloped and Executed Automation Performance and Stress testing for Bell.ca and CRM/Clarify applications Reported bugs and test status reports via Mercury Quality Centre

Technical Environment: UNIX, Windows XP, Oracle/TOAD, SQL, Citrix, Crystal Reports Developer, Mercury QC, UltraEdit, Roaming Studio, SSH, Putty, VPN/Secure CRT, Excel, PowerPoint

Rogers Wireless

February 2006 – May 2010

Senior Quality Assurance Analyst/ QA Team Lead

Lead and coordinated test team for CRM/Clarify, RTI conversions, AMDOCS Ensemble projectsCreated test plans according to business requirements and specificationsDeveloped and executed test cases for billing AMDOCS Ensemble/V21 applications (CSM, Price Plan, Number Management, Usage, MAF/MPS, Billing, A/R, Collection, Reports),AMDOCS Clarify CRM (Customer Care management)Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Data Warehouse supporting tables and cubesTested Data migration from version of Oracle to another and data migration from Oracle to MySQL by create complicated SQL query scripts and store proceduresCreate and execute E2E SOA test scripts to test multi-tier integrity and performance.Used SOA automation framework Soap UI for integration testing of APIs and synchronization of compels distributed multiplatform, multilayer applicationsUsed QC, AWE (Test Base), Mercury Testing Tools for storing documentation and reporting bugs Executed Regression, System, UAT, Functional and Implementation testsParticipated in meetings, communicated with QA Leads, Business Analysts and Developers during all stages of SDLC Worked close with developers and business stakeholders to troubleshoot and resolve show stopper bugsCouched and mentored junior team membersPrepared knowledge transfer presentationsUsed TOAD for test database consistency and developed SQL query Executed UNIX scripts, jobs and batches for applying usage and payments records and producing reportsResponsible for several modules of the project and led small standalone projectsParticipated in implementation and production releases testing

Technical Environment: HP UNIX, Windows XP, Oracle/TOAD, SQL, SoapUI, Websphere, Citrix, SOAP UI, WinCP, Exceed, VPN/Secure CRT, Excel, PowerPoint, Citrix, Mainframe AS 400, Shell scripting (csh), IE7, FF, Safary

Bell Mobility (IV&V)

June 2004 –January 2006

Senior Test Analyst

Responsible for Test Strategy and Planning deliverables release 3A. 3B and 4 of UAT Bell Mobility Amdocs/NM1 billing softwareVerified test analysis, designed deliverables as well as assisted with test environment for Ensemble, CONSO, eCare billing applicationDeveloped and executed Automation and manual test cases/scripts for test Load, Performance and Stress tests (LoadRunner, UNIX Shell, Perl scripts)Used Mercury Test Director 7.6 QC for organization, documentation, and structure in place for testing project and for Bug tracing systemDeveloped and executed automatic scripts for sanity and performance tests used Mercury WinRunner /QTPUsed TOAD for test database consistency and developed SQL query Created ksh, scripts and tested multiplatform environment using SSH, FTP, Firewall, and low level transaction (TCP/IP)Worked with minimal direction and enjoyed a busy and dynamic work environment

Technical Environment: SUN/Solaris UNIX, Windows XP, Oracle/TOAD, SQL, Citrix, Mercury, Jboss, QC/OTP/LoadRunner, UltraEdit, WinCP, Putty, VPN/Secure CRT, Excel, PowerPoin, SSH

Tira Wireless

2003-2004

Quality Assurance Engineer

Prepared test plans, and test cases for integration, regression, stress and performance testing. Perform Games testing on Wireless/Mobile devicesWas responsible for testing of the Company portal WEB applicationChecked database consistence using TOAD, SQL queries and shell scripts.Created scripts for automated performance and stress testsEntered defects into bug tracking system and monitored until resolution Prepared both detailed and summary test reports; provided analysis of the results Setup testing environment including set-up, configuration and testing (by hand and automated) of applications running on UNIX/Solaris Linux, Windows XP, Apache/Tomcat, BEA WeblogicMaintained a professional relationship with developers, communicating with them through project meetings, personally, and through automated systems

Technical Environment: AIX UNIX, Windows2003, Mainframe AS 400, Oracle/TOAD, SQL, Mercury QC, WinCP, Putty, VPN/Secure CRT, Excel, PowerPoint

Amdocs Canada

2000 – 2003

Senior UNIX Administrator / Configuration Control Manager

Developed Test Documentation and provided support, including test strategy, test cases and a test plan/schedule for CSM and Billing system (Amdocs)Executed performance, capacity, stress, threshold and recovery tests for Multi-platform complex application (UNIX, Windows, Oracle) to improve performance of mission critical parts of Ensemble (A/R, Billing, MAF/MPS) Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Data Warehouse supporting tables and cubesUsed SQL query and TOAD to test database consistencyTested security using network and router protocols (TCP/IP, VPN)Provided full spectrum of Infrastructure (Software Configuration Management) support including UNIX, Oracle, and Java applications builds and Version Control, configuration of Tuxedo and UNIX environments.Tested network and hardware performance, utilization and environment (UNIX, Windows and Network tools, shell, Perl scripting) Installed configured and maintained BEA Web Logic web server.Worked under constant time pressure in critical phases of the product development (beta and pre-release time frames)

Technical Environment: HP, SUN/Solaris UNIX, Windows2000, Oracle/TOAD, SQL, WinCP, Putty, VPN/Secure CRT, Excel, PowerPoint, VI, PERL, PL/SQL Shell scripting, BEA Web Logic

ISM Corporation (IBM Global Service)

1998 – 2000

Software Tester Support / Configuration Manager

Provided configuration support and testing for AT&T CanadaProvided detailed analysis and documentation support of system integrity, and infrastructure for billing applicationsCreated performance and stress tests for UNIX environment using SHELL and SOL scripts Performed manual functional, integration and regression test for client/server billing applicationSupported User accounting and security access managementProvided customer support (on-call 24/7)

Technical Environment: HP, SUN/Solaris UNIX, Windows1998, DB2, Oracle/TOAD, SQL, Tivoli, Putty, VPN/Secure CRT, Excel, PowerPoint, VI, PERL, PL/SQL Shell scripting. Apache/Tomcat

Solect Technology Group

1997 – 1998

Technical and Customer Support Associate

Provided operating system and database support for Ontario Legal Aid Plan Provided customer first and second level support Administrated and supported SQL+/Ksh scripts for managing database capacity, performers tuningUsed PATROL for monitoring critical mission process Backup/restored software using NetWorker

Technical Environment: HP, SUN/Solaris UNIX, Windows1996, Oracle/TOAD, SQL, Tivoli, Putty, Excel, PowerPoint, VI, PERL, PL/SQL Shell scripting

ELTA Information Systems Division (Israel)

1992 – 1997

Software Engineer

Supported and maintained different embedded VMEbus compatible boards, drivers, devices, and EthernetInstalled and supported UNIX/VxWorks administrating user accounts and security access Designed and developed multi-processor and multi-tasking communication application (C, X Windows/Motif TCP/IP System calls, SQL+, UNIX)

Analytic Equipment Development Company (Russia)

1982 – 1992

Systems Analyst, Software Engineer

Developed test and GUI for Mini telephone station Tested communication and data exchange users for telephone station

Education

Leningrad University of Electrical Engineering and Communications

1982

Masters of Science, Engineering of multi-channel electronic communication

CTC Computer Training college

2011

Advanced Automation Testing tools

Amdocs Canada 2003

2005

BEO Webserver

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