Customer Service Representative

Tammy Ware

Email: ********@*************.***

Address:

City: Danville

State: IL

Zip: 61832

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Educational Background:

High School Dipolma from DACC, Danville IL 1/2001 to 8/1988 (Business, Social Work)

Job History / Details:

Summary

Customer Service representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights

Inventory control procedures

Employee scheduling

Cash handling accuracy

Store planning and design

Mathematical aptitude

Strong communication skills

Organized

Time management

Detail-oriented

Excellent multi-tasker

Flexible schedule

Personnel training and development

Accomplishments

Routinely helped as many as [50 to 75] customers each day in a high-volume retail outlet.

Experience

March 2012 to October 2012

Short Stop Liquors Danville, IL

Customer Service Assistant

Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Maintained visually appealing and effective displays for the entire store.Processed shipments and maintained organized stock shelves.

November 2009 to January 2012

Under Caution Sports Bar & Grill Danville, IL

Manager

Oversaw all daily operations.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced environment.Recruited, hired, developed and retained talent for the business.Opened and closed which included counting cash drawers and making bank deposits.

April 2002 to August 2009

County Market Danville, IL

Customer Service Cashier/Frontend

Marked clearance products with updated price tags.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Processed all sales transactions accurately and in a timely fashion.Processed shipments and maintained organized stock shelves.Communicated information to customers about product quality, value and style.Offered exceptional customer service to differentiate and promote the company brand.

Education

88 DACC Danville, IL

Certificate Business, Social Work

Coursework in Accounting and Finance, Social Services

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