Customer Service Sales
Resume:
Jose A Vasquez
Email: ********@************.***
Address:
City: El Monte
State: CA
Zip: 91732
Country: USA
Phone: 818-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Analytical Thinker, Reliable and Very responsible, always prioritizing decisions of immediate attention. Maintaining a fun, positive, energetic environment with High self expectation. As Assistant retail manager committed to staying current on market trends and consumer interests. Collaborates with operation management to create the best product plans and boost sales revenue. superior work performance and learning minded. With ample experience for over fifteen years of experience in retail sales, and more than ten years in a grocery store leadership position including beer merchandise experience,Retail Merchandiser using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.successful at maximizing profitability by verifying that product supplies are proportionate to consumer demands.
Educational Background:
High School Dipolma from Kaplan University, Panorama City CA 1/2001 to 7/2005 (Business Administration and Accounting)
High School Dipolma from North Valley Occupational Center, Panorama City CA 1/2001 to 1/2013
Job History / Details:
Summary
Analytical Thinker, Reliable and Very responsible, always prioritizing decisions of immediate attention. Maintaining a fun, positive, energetic environment with High self expectation. As Assistant retail manager committed to staying current on market trends and consumer interests. Collaborates with operation management to create the best product plans and boost sales revenue. superior work performance and learning minded. With ample experience for over fifteen years of experience in retail sales, and more than ten years in a grocery store leadership position including beer merchandise experience,Retail Merchandiser using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.successful at maximizing profitability by verifying that product supplies are proportionate to consumer demands.
Highlights
Team player
over 15 years retail grocery and hard goods
Budget administration and Merchandising
Customer service
Labor and loses control
MS.proficiency
Tax preparer
Floor Merchandising
Department production quality control.
Knowledgeable on city codes and safety codes and regulation
Beer Merchandiser and promotional advertisement projects.
Accounts receivables and payables
Accomplishments
was chosen for safety leader and reduced 75 percentage percent of customer and employee accidents
labor control: wrote schedule according to sales Movement
Managed grocery stores with over million dollars sells
learned to provide excellent customer service to diverse population
was part of the customer service development committee
Learned the best strategies of the business to merchandise store sales floor and increased sales
Knowledgeable in Human relations management : Training, Coaching, evaluating performance, resolving employee disputes, planning personnel needs and motivate and influence new employees
Experience
June 2012 to December 2013
Mission Beverages CO. Los Angeles, CA.
Beer Merchandiser
Build displays and maintain them assuring displays are full and properly marked and rotated at all times.
Maintain a clean work area.
The work area includes the company car, store warehouses, and beer coolers at the store.
Installing promotional materials.
Participating in merchandising projects, re packing, cleaning salable product, loading, unloading, transporting, moving and lifting more than 100 lbs.
Safety operate hand trucks, pallet jacks etc.
Available at all times to support stores and help them with any sales or product questions.
People-person attitude, interacting with store managers, leaders, receivers and company drivers.
Work with minimum supervision,
responsible for any necessary paperwork on visited accounts.
Maintain a professional.Demeanor with the public and store personnel, when performing my work duties.
April 2006 to April 2012
Superior Grocers Santa Fe, CA.
Assistant Store Manager
Worked closely with associates and vendor, ensuring High levels of customer service, throughout all the store departments, while maintaining excellent work ethics and Professionalism
Better strategies to make customer feel welcome, while complying with company policy, and city codes, health regulations, weight and measures and OSHA.
Ensure store facilities Are always in good conditions.
Write schedules, and monitor labor results, walk all store departments to ensure enough Production and production quality.
Write grocery orders and merchandising the store floor for better sale profits, and be able to take orders from supervisor above my position and delegate to those under my position.
Acting as store manager when no store manager at store.
Forecasting sales and labor, controlling shrink loses Ensure store security, identify plans of action and establish goals, communication of store goals and assignments of development with all store department.
April 2005 to March 2006
Gigante U.S.A Inc Santa Fe, CA.
Person In Charge
In charge of grocery store with grocery, produce, meat, bakery, deli and dairy departments Excellent knowledge of the front service, always provides superior, friendly and efficient Service.
Handling cash, check, debit EBT and credits.Established and maintained proper high traffic displays, resulting in increased sales.
January 2010 to June 2010
Mash cole Property Management Canoga Park, CA.
Accounts Receivable.
Responsibilities included but not limited to, Collecting property rents, Banks deposits Answer phone calls from tenants and prospective tenants.
Scheduling appoints to view Building facilities to prospective tenants, Schedule Vendor, contractors, handy men and facility maintenance personal.
Balancing the available budget and labor.
Proper Paper work for evictions and Rent Contract.
April 1999 to April 2005
Jons Market Place Glendale, CA.
Assistant Store Manager
Inventory control; write unified orders, verifying invoices, for short of ordered items.
receiving when necessary.
Printed various labels and tags for all merchandise
maintaining store in good stock conditions.
Education
1994 Kaplan University Panorama City, CA.
Associates of Arts Degree Business Administration and Accounting
Awarded with Leadership, attendance, and Honor roll
2000 North Valley Occupational Center Mission Hills, CA.
Landscape Design Certified. Landscape Design
Member of student Council
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