Customer Service Manager
Resume:
Beth Ann Zamperini
Seven Fields, PA 16046
Education
University of Pittsburgh, PA 1996-2000
Bachelor of Arts Degree in Sociology with a minor in German Language and a Specialization in Administration of Justice.
Work Experience
Bartender and Waitress – The Brushcreek Inn, Warrendale, PA - 2012 – present
Golf and Bar Manager – Pheasant Ridge Golf Course, Gibsonia, PA - 2009 – 2011
Business Owner – The Unique Basket Boutique, Oakmont, PA and Mars, PA - 2006 – 2009
Drug and Alcohol Counselor – Foundations Medical Center, Butler, PA – 2007
Drug and Alcohol Counselor – Torrence State Hospital, Torrence, PA - 2004-2005
Drug and Alcohol Counselor – Progressive Medical Specialists, Pittsburgh, PA - 2002 - 2003
Store Manager – Sunglass Hut, The Mall at Robinson, Pittsburgh, PA - 2001 – 2002
Customer Service Agent – US Airways Express, Pittsburgh, PA - 2000 – 2001
Interpersonal Skills
Successfully control all store functions to maintain a successful business.
Successfully ran all operations of the golf course.
Maintain a large caseload of clients with drug addictions and achieve drug freedom.
Maintain amiable relationships with my peers and superiors.
Effectively use strong leadership skills to prioritize many tasks and assignments to successfully manage employees and produce a positive work environment.
Certificate of Training
RAMP Server/Seller Training
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