Customer Service Supervisor
Resume:
DIANE E. RODE
Collings Lks, NJ 08094
JOB OBJECTIVE: Administrative Clerk/Receptionist/Customer Service Rep
GREATEST ASSETS:
- Computer Literate
- Possess ability to meet deadlines
- Pleasant personality with exceptional telephone skills
- Dependable
WORK EXPERIENCE:
Chemglass Life Sciences 4/96 - 9/2011
-During the 15 years with Chemglass, I’ve
started as Receptionist, helping in Accounts
Receivables with posting, then promoted after
6 months to Customer Service Rep, also filling
in as Asst Supervisor, in the absence of Supervisor.
Wheaton Plastic Products 8/78 - 6/95
- 17 successful years with Wheatons was
Promoted from Adm. Clerk to Adm. Assistant, and
Finally to Asst. Shipping Supervisor.
PERTINENT EXPERIENCE:
-Processing orders on timely matter, advising customers
of any delays.
-Experienced interactively with company wide mgmt.
Information system.
-Use of Microsoft Word/Excel
-Distributed Workloads
-Supervised Personnel of 8
-Distribution of reports
-Numerous office procedures.
-Purchasing
-Accountings Receivables
-Operation of U.P.S. manifest machine
-Processed shipping papers, which included export
papers for out of country shipments.
Page 2
Diane E Rode
EDUCATION:
Buena Regional High School Graduated 6/78
-Wheaton Industries
“Total Quality Leadership Awareness”
4 hrs 6/92
-Cumberland County College
“Challenge for Change-Mgt. Dev. Program”
16 hrs 5/95
-Skill Path, Inc
“Management Skills for New Supervisors”
6 hrs 4/94
REFERENCES:
Upon Request
Contact this candidate