Customer Service Medical
Resume:
KAYLA CORNELIUS
Palm Bay, FL 32907
***************@*****.***
OBJECTIVE: Energetic and motivated professional looking for a challenging position in which I can grow
with and use my experience and knowledge to be a tremendous asset while also offering me the opportunity
to learn new skills that will make me a better employee.
OFFICE SKILLS
Multiple Phone Line Coordination
Office Procedures
Typing 36-42 WPM
HIPAA Regulations
MS Word, PowerPoint, Excel, & Outlook
Paradigm, MOSS & Medisoft
Electronic Medical Records
A/R and A/P
EDUCATION
Ultimate Medical Academy - Clearwater, FL June 2012
Associate’s Degree in Medical Billing & Coding
Coding Skills: ICD-9-CM, HCPCS, CPT, introduction to ICD-10-CM.
Administrative Skills: Health insurance claims processing, medical office procedures including scheduling
appointments, verifying insurance, collecting co-payments, payment posting, office management, computerized
billing and coding and customer service.
Computer Skills: Electronic Medical Records (EMR/EHR), MS Office/Word, Med soft proprietary Software, data
entry, Spreadsheets, MS Excel, type 40wpm and 10-key skills.
Claims Processing: Government payers, Medicare, Medicaid, Tricare, third-party payers, UB-04, Worker’s
Compensation and managed care including HMO, PPO and POS.
West Virginia University - Morgantown, WV 2007 - 2009
Biology Program
Canyon Springs High School - North Las Vegas, NV June 2007
Honors Diploma
PROFESSIONAL EXPERIENCE
Dr. Jack Hollins – Lexington, KY September 2012
Receptionist/Front Desk (PRN)
Check Patients in, answer phones, use of paradigm, scheduling, Medical Records, answer patient questions.
Associates for Women’s Care-Lexington, Ky July 2012
Receptionist (Fill-in)
Check out patients, answer phones, scheduling, use of Paradigm and other standard office procedures.
West Virginia University Health Science Center - Morgantown, WV 10/07 - 05/09
Office Assistant
All office duties, including filing, faxes, copying, email correspondence, as well as Billing and A/R Reports
Galaxy Movie Theatres - North Las Vegas, NV 05/06 - 09/06
Usher/Concessions
Customer Service, Cleaning, as well as handling money
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