Customer Service Manager

Toni Vogel

505-***-****

To Whom It May Concern:

I am enclosing a copy of my resume for your consideration in regards to a

Administrative / Clerical position.

Thank you for your time and consideration.

Sincerely,

Toni Vogel

Enc: 1

Summary Information:

. Ms. Vogel has over twenty (23) years of proven work

experience.

. Extensive experience in a variety of business activities.

. Highly motivated professional capable of working as a team

member or independently as required.

Skill Summary:

Hedberg, Microsoft Office, Excellent Communications Skills,

Highly Organized, Self Starter, Exceptional Multi-Tasking

Skills, Customer Rapport a Priority, Learns Rapidly.

Professional Experience:

09/2010 - 3/2013 Business Environments - Albuquerque, NM - Sales

Assistant

. Project coordination with other departments. Compiling and

binding material, quotes entry, and quote specification

verification.

. Customer service, checking the legal ads in various

periodicals and web-sites. Updating a variety of

documentation, both electronic and hard copy.

2004 - 2010 D.T. Fowler Manufacturing Co., Inc. - Lapeer, MI -

Administrative Assistant

. Preparing quotes and purchase orders, Customer service,

Multi-line phone system, Accounting, Filing, Catalogue

Inventory, Data Collection, IPPC ISPM-15 Specialist /

Controller.

2000 - 2003 Thermal One Kee Division - Warren, MI - Administrative

Assistant

. ISO Document Control, Internal Auditor Quality Control, Job

Tracking, General Office, Microsoft Office, Catalogue

Inventory, Multi-Line Phone System, Incoming and Outgoing

Email, Shipping and Receiving.

1999 - 2000 Monarch Engineering and Welding - Warren, MI - Accounts Payable

/ Receptionist

. Accounts Payable, Multi-Line Phone System, Catalogue

Inventory, E-mail Collection and General Office tasks.

1995 - 1999 Gibbs Machinery Co. - Warren, MI - Assistant Office

Manager/Receiving Manager

. Customer Service, Payroll, Training, Debt Control,

Catalogue Inventory Computerized Inventory Tracking and

Control, Shipping and Receiving, General Office tasks.

1991 - 1995 Quantum Services - Columbus, OH - Crew Supervisor

. Physical Inventory Management utilizing 10-Key.

1989 - 1995 Quality Inventory - Roseville, MI - Inventory Crew Member

. Assist with inventory management and part-time

receptionist.

Education/ Graduate - Southlake High School, St. Clair Shores, MI

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