Project Management

Priya Padmanabhan

Business Analyst/Project coordinator

balmoral wy ph: 925-***-****

San Ramon, CA 94582 ********@*****.***

Objective

To obtain a Business Analyst position that utilizes my aptitude, skills and experience interacting with

Business and Technology teams. To provide support at all levels through a continuous process of learning

and to hold a responsible position in an organization where I can contribute to organizational growth.

Profile

Progressive and client-focused professional with over 5+ years of experience as Business analysis/Project

Coordinator with a verifiable track record of managing complex IT projects and exceeding expectations.

Experience in clarifying business requirements, designing process and system improvements to increase

productivity and reduce costs. Strong interpersonal skills, highly adept at diplomatically facilitating

discussions with stakeholders. Recognized project management skills to consistently deliver consumer

oriented, complex, large-scale products and projects on time and within budget. Additional areas of expertise

include:

•

• • • Project Coordination and

Process analysis and requirements Project Risk & Scope

•

gathering Tracking

Manage multiple

• Management of Cross- • Time Management

projects

•

Functional Teams Project and Delivery

• Wire-framing/ Methodologies

prototyping

Professional Experience

Department of Aging and Disability services June 2009 – Present

Business Analyst/Project Coordinator

SAS/CARE Project is about transferring all the functionality of specific Service groups from the Legacy

system to the LTC Provider system. This involved understanding of the current system, which utilizes

technologies such as Mainframe (M204), Powerbuilder, unsupported Sybase versions along with Java/J2EE,

IBM Portal server, Oracle.

• Responsible for a liaison role between the business and the providers of IT services to ensure

functional specs are understood and they have what they need to develop their tech

• Collaborate with business users to define scalable and flexible processes that meet business

needs

• Coordinated project and team related activities to manage accounts and build custom application

solutions for Department of Aging and Disability Services (DADS)

• Experienced in requirements gathering from business users, stakeholders and documenting the

business processes and systems

• Worked with specialists (SME) in the field of development, users and customers to produce goal

and target specifications and was responsible to solve any conflicts that arise and minimize potential risks

• Managed SDLC for system implementation- developed business requirements, reviewed

functional and design specifications

• Worked extensively on many business processes which includes Eligibility Determination,

Service Authorization, Claims Management Systems (CMS) for Long Term Care (LTC), SLOT Tracking

system, Intermediate Care Facility (ICF), Local Authority (LA), Mental Retardation Care (MR Care),

Community Service Interest list (CSIL), Service Providers for LTC (LTC Provider system).

• Well versed with IBM Rational Software integrated tools for requirements management and

analysis use case development, business modeling and data modeling

• Prepared Business Requirement Document and used Rational RequisitePro to manage, analyze,

and convert business requirements into functional specifications

• Familiar with MS Project to manage schedules, deadlines, resources, collaborate with different

teams and analyze project information

• Good understanding of different relational databases, writing simple SQL queries, creating tables

and generating reports

• Developed use cases, workflow, screen mockups to demonstrate the behavior of the system

• Involved extensively in assisting QA team with writing test cases, identify and document system

deficiencies and recommended solutions.

• Tested developed solution to identify, tracked defects in a defect tracking tool and worked

through the QA process as part of the SDLC process.

• Facilitated on-time and efficient completion of projects by understanding critical activities and

alerts.

• Responsible to document issues, presentation materials and meeting minutes

• Coordinated and maintained project schedules and based on progress of project timelines and

milestones

Fujitsu Computer Systems Jun 2007 - May 2009

Business Analyst

Worked as a Business Analyst in E-Commerce department in building the customer support web pages to

create an account, selecting the product, adding to cart, product description, updates and payment terms. The

E- Commerce department helps in online shopping of Fujitsu products which includes, E-Catalog, warranty,

payment process, billing, shipping and product delivery

• Extensively gathered requirements from all users, experts, and key personnel to understand

the current functionality of the existing system.

• Facilitated business meeting with end users and the technical team and prepared weekly

status meeting

• Gathered requirements during inception phase, documented and delivered functional

specifications documents and design using UML and Rational tools

• Led and conducted JAD sessions for requirements gathering, analysis and design of the

project

• Designed and developed use cases, activity diagrams and sequence diagrams

• Created BRD and FRD as per the requirement and acted as a liaison between the user’s

and technical team.

• Created artifacts such as use cases, and developed Use Case Diagrams, Activity

Diagrams and Sequence Diagrams using Rational Rose and MS Visio

• Assisted in designing test plans, test scenarios and test cases for Integration, regression

and User Acceptance Testing.

Technical skills

Languages and Tools: UML, Rational Rose, Enterprise Architect, MS Project, MS Visio, MS

Office Suite, MS Excel, SQL, Java, J2EE, Jtrac, Adobe Acrobat, Photoshop

Methodologies: SDLC, Agile, RUP, SCRUM

Databases: Oracle 8i/9i, MS SQL Server, MS Access

Quality Management: QuickTest Pro, Selenium, Bugzilla, Loadrunner

Operating Systems: UNIX, Windows 9x/NT/2000/XP, Mac OS

Education

• PERSONAL FINANCIAL PLANNING (PFP) PROGRAM -2006, UNIVERSITY OF CALIFORNIA, IRVINE, CA

• MASTERS IN COMPUTER APPLICATIONS (MCA) -2001,UNIVERSITY OF MADRAS, CHENNAI, INDIA

• BACHELOR’S OF COMMERCE- 1996,UNIVERSITY OF MADRAS, CHENNAI, INDIA

• HONORS IN SYSTEMS MANAGEMENT- 1995, NATIONAL INSTITUTE OF INFORMATION TECHNOLOGY,

CHENNAI, INDIA

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