Customer Service Representative

FRANCISCO REY

*** ******** ****** ********, *** York 11211

347-***-**** / *******************@*****.***

GREEN BUILDING MAINTENANCE SKILLS TRAINING:

**/** ***** *** *** York, NY

Building Maintenance and Custodial Services

• Construction Health & Safety

(10 hrs) • EPA Mold Awareness and Lead Renovator (RRP)

• Building Performance • Operations and Maintenance

EXPERIENCE:

04/12-06/12 BIOGENIC INDUSTRIES New York, NY

Driver/Customer Service

• Inspected collected oil loads for accuracy and safely move it around the vehicle to ensure timely and complete delivery to up to 6 restaurants daily

• Drove gasoline powered trucks and transported materials between loading areas

• Conferred with potential customers regarding energy efficiency electric bill savings and needs and advise customers on types of energy efficiency purchases.

03/93-03/09 TRIANGLE AVIATION SERVICES New York, NY

Customer Service Associate

• Trained and practice the operation of the Jet-Bridge

• Ability to load-offload the cargo compartment of an aircraft

• Familiar with the usage of electrical equipment use to operate planes

• Experience driver of trucks and tugs emerged in the usage in the cargo area

• Transferred luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.

07/92-03/93 INTERNATIONAL REALTY CONCEPTS INC New York, NY

Customer Service Representative

• Tabulated work as a real estate salesman work on phone line as a customer service representative

• Answered inbound calls as well as assist customers who had specific inquiries

• Interviewed clients to determine what kinds of properties they are seeking

• Promoted sales of properties through advertisements, open houses and Multiple Listing Services

04/81-12/91 ATLANTIC CONTROL SYSTEMS INC New York, NY

Engraver

• Knowledge and experience at engraving nameplates

• Engraving signs on vinyl, metal, plastic and wood

EDUCATION:

Present PENN FOSTER COLLEGE Philadelphia, PA

Major: Electronics Engineer (24 Credits Earned)

02/13 STRIVE, INC New York, NY

Career Development Training, Certificate of Completion Received

08/09 GRANT ASSOCIATES CUSTOMER SERVICE New York, NY

Customer Service Representative, Certificate Received

04/06 FOLEY-BELSAW INSTITUTE Kansas City, MO

PC Technician Diploma Received

08/82 NATIONAL RADIO INSTITUTE Washington D.C., WA

Masters Degree in Color Television Technician

LANGUAGES: Fully Bi-lingual: English and Spanish reading, writing and speaking

LICENSE: New York State Driver’s License with a clean driving record

SKILLS: Usage of power and hand tools, repairing damaged walls and painting with oil and water.

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